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Châtel Réservation

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Children's activities
1 bedroom, blackout drapes, soundproofing
Reception
In-room dining
Terrace/patio

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Parking included

Explore the area

Map
281 Route de Thonon, Chatel, Haute-Savoie, 74390
  • Super Chatel Ski Lift
    ‪3 min walk‬
  • Châtel Visitor Center
    ‪3 min walk‬
  • Petit Chatel Ski Lift
    ‪12 min walk‬
  • Sion (SIR)
    ‪49 min drive‬

Room options

View all photos for Standard Studio (3/4 people)

1 bedroom, blackout drapes, soundproofing

Standard Studio (3/4 people)

  • 258 sq ft
  • Studio
  • Mountain view
  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Studio, Mountain View

TV

Studio, Mountain View

  • 215 sq ft
  • Studio
  • Mountain view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 Twin Bunk Bed

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Châtel Réservation

Chatel apartment with kitchenette
This apartment offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and ski passes. The apartment provides a kitchenette with a refrigerator, an oven, a stovetop, and a microwave. Added amenities include a TV. Housekeeping is available on request.
Guest accommodations at this apartment offer blackout drapes/curtains. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
For a free ride to the slopes, hop on the mountain apartment's complimentary ski shuttle. This apartment helps provide the perfect ski vacation with ski storage and ski passes.

Onsite self parking is complimentary.

This apartment is a smoke-free property.

Languages

English, French, Spanish

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snowboarding nearby

Parking and transportation

  • Free ski shuttle
  • Free self parking on site

Kitchenette

  • Cookware, dishware, and utensils
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedroom

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • TV

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Housekeeping (on request)

Location highlights

  • In the mountains
  • Near the boardwalk/promenade

Things to do

  • Bowling alley
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Tennis lessons
  • Bicycle rentals nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Sledding nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • Housekeeping (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Chatel Réservation 281 route de Thonon 74390 Chatel]
Guests will receive an email within 48 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of EUR 300 at check-out

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 500 per stay
  • Breakage deposit: EUR 500 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Châtel Réservation Chatel
Châtel Tour Apartment
Châtel Tour Apartment Chatel
Châtel Tour Chatel
Châtel Réservation Chatel
Châtel Réservation Apartment
Châtel Réservation Apartment Chatel

Châtel Réservation Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 21 reviews
Rating 8 - Good. 7 out of 21 reviews
Rating 6 - Okay. 5 out of 21 reviews
Rating 4 - Poor. 3 out of 21 reviews
Rating 2 - Terrible. 1 out of 21 reviews

7.0/10

Cleanliness

6.6/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service

Nothing like advertised

When claiming our keys we were told that the place we were staying was not even in Chatel. We had to reload all our luggage and get the taxi to Linga over 2 miles away from Chatel. We were told that we could get linen on arrival but when there was told that the linen place was not open and they would sort it the following day - which they didn’t. We thought that the photos and description of Chatel Reservation were extremely misleading. We thought that Chatel Reservation, when booked, was centrally located in an ideal spot for getting to all restaurants and ski areas. In fact is states on hotel.com ski in/ski out access from your apartment. This clearly was not the case at all. When booking through Chatel Reservation you could literally end up anywhere in the Linga/Chatel/Super Chatel region. The ski hire that we booked was centrally located that instead of where we were actually staying which was unbelievably inconvenient. I cannot stress enough I put reviews online all the time all very balanced and fair. I have never been more disappointed in this inaccurate selling of this rental property. The bed we stayed in had a separate room with bunk beds and in the kitchen area there was a pullout sofa bed. The property itself was not very clean, areas in the bathroom and kitchen area had not been cleaned properly. The property was small and quite close to the nearest bus stop. The busses were every 10 minutes mostly.
Stayed 7 nights in Feb 2020

2/10 Terrible

Kate W., Milton Keynes, UK

Too far out of town, not what we requested!

We requested an apartment in the town centre initially and continued to email before the holiday for a location address, however no-one got back to us. As a result, our transfer dropped us at the agency and wouldn't wait to take us to the property. We (2 females with 3 bags) had to drag our heavy bags across town in the snow to pick up the keys from another agency, and then all the way to our accommodation which was up a ridiculously long, very steep hill and then up 8 sets of steep stairs. Had we been aware of this, we would have requested other accommodation way before arriving. I am not particularly well and this location ruined our week which we look forward to all year. The lack of communication was shocking, and the inappropriate location was simply unacceptable. This is our worst experience with HomeAway and will stop us from using it again in the future.
Stayed 7 nights in Feb 2019

8/10 Good

Richard

Liked: Staff & service, property conditions & facilities, room comfort
Great stay. accommodation was just right for us, family of 4 but would say that the description was 2 bedroom s with 2 double beds and 3 singles - this was a double bunk bed in one room and single bunk beds in another and a mattress for the 3rd single. accommodation would have been very cramped for 7. Location was great, bus stop at top of drive for east access to ski lifts or easy 10 minute walk into town - we stored our equipment at the ski hire shop in town and walked each day - from there we got to choose which bus or lift to access the slopes on, there are 5 access points to choose from in Chatel. I have marked the cleanliness down as the bathroom wasn't as clean as i would have expected but I think this is a function of choosing to do your own cleaning or paying 50 Euro for end of stay cleaning.
Stayed 7 nights in Feb 2019

8/10 Good

Steve, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Apartment with good facilities.

The Apartment was clean and well equipped with good facilities, ideal as Ski accommodation. The location is a little off the main road which makes it quiet, but ideally a car is needed.
Stayed 7 nights in Jan 2018

6/10 Okay

Marcus, Clevedon

Liked: Cleanliness, staff & service
Disliked: Room comfort

parsons ski again

The accommodations was a one room bed sit with a bathroom, the beds were pull out bunk beds with a kitchenette and lounge all in one. It s was what we booked, was clean and the water was hot so a great base for a cheap ski week in the alps close to too the main ski lift in chatel, down sides, small, bunks were hard, you have to take your own bed covers etc and your away from the main resort so no night life or local restaurants which are around an mile away and up a very steep hill

10/10 Excellent

Adrianne, Norwich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super stay

Chatel Tour organises WHERE you stay in Chatel, this was the second time that I have used this firm to book accommodation for me. Last week I had an apartment in the centre of the village where I could cook for myself. 5 minutes to the supermarket, or 10 minutes to the skilift (less if I took the free bus!).My apartment this year was in "Lou Candres", a lovely building made up of 8-10 separate little "flats", all with kitchen area with fridge/freezer, microwave, kettle & toaster, pots & pans, crockery-in short, all you could need! Bathroom & separate toilet were both very roomy, and I had ample space to move around in general. For people taking apartments in France you need to know that you must take your sheets, pillowcase & towels with you!-funnily enough, no-one tells you this in advance!

4/10 Poor

Paul, London

Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointed

The accommodation is not allocated at the time you book so you can end up anywhere. We stayed in Petit Chatel. It is quite nice but a bit of a walk to the town. There is also a ski bus. We stayed in a private appartment and it check in was with a local neighbour. Finding her was quite hard and she was not particularly helpful. Two things to be aware of: 1. Towels and sheets are not easy to find so take your own. I thought these were going to be provided but in the end we had to hire some from a shop in the town. 2. You have to clean the room at the end of your stay to get your €200 deposit back. The rooms are not that big but reasonably comfortable and with good views.

8/10 Good

Manuel

Liked: Room comfort

satisfaction mitigé

l'annonce ne correspond pas à la réalité.Dans l'annonce est dit (à 100 mètres des remontes mécaniques, hors il se situe à environ un kilomètre.La photo ne correspond pas de tout au studio) Toutefois ce bien le pavillon de la photo La propriétaire est simpatique,
Stayed 7 nights in Mar 2022

6/10 Okay

jean-luc

Traveled with family
Disliked: Cleanliness
Stayed 7 nights in Aug 2021

10/10 Excellent

Teddy

Traveled with family
Liked: Room comfort

Très bien

Super séjour. Très bon acceuil . Super appart .Assez propre mais nous avons constaté quelques lacunes qui nous ont obligé a refaire le menage en debut de séjour et nous étions pas au courant qu'il fallait donner une caution . On reviendra.
Stayed 7 nights in Aug 2020

8/10 Good

Baudouin V.

Liked: Cleanliness

Location 6 personnes

Bel appartement situé en direction de petit Châtel. Pas de place de parking réservée et à Noël c'était trop juste.
Stayed 7 nights in Dec 2019

10/10 Excellent

Mourad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Boudewijn

Disliked: Cleanliness, staff & service, property conditions & facilities

Het is op loop afstand van de lift

Wat ontzettend tegenviel is dat het appartement niet echt schoon was toe we er in trokken. Echter er zijn geen schoonmaakspullen in de kast en dus was het bij het verlaten ook niet echt mogelijk het gepoetst achter te laten. Prompt wordt er 50 euro afgetrokken van de borg. Gemakkelijk manier om wat extra geld te maken

8/10 Good

anne sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Aurelien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Appartement propre et accueille chaleureux

Disposition des bus gratuit pour accéder au piste

8/10 Good

Lasse

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

10/10 Excellent

Alexandra, Yvelines

Liked: Cleanliness, property conditions & facilities, room comfort

Séjour confort et détente à Chatel

Appartement dans la résidence Le Solarium. Vue imprenable sur la montagne. Beau balcon. Très beau logement, extrêmement bien équipé avec belle décoration. A 200m d'un télésiège et quelques minutes en navette du centre ville. Séjour parfait !

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Sportlov i Portes du Soleil

Fantastiskt resemål! Grym skidåkning, mysig by. Bra läge på boendet med skidbuss utanför på gatan. Städningen i vår lägenhet var dock inte bra samt att det kändes lite slitet och sunkigt över huvud taget. Bra med två separatat sovrum! Saknade torkmöjligheter för kläder och pjäxor.

6/10 Okay

christelle

Liked: Cleanliness, property conditions & facilities, room comfort
devions avoir un studio pour 4 personnes avec 1 lit une place 1 lit Lits superposés 1 canapé-lit et réservés dans un hotel, nous sommes arrivés chez un particulier (personne agréable et sympa) , le choix de notre réservation était en fonction d'un hotel donc un peu décus ; endroit propre et agréable malgré tout. emplacement pratique avec des navettes gratuites bondées pour l accés aux pistes.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

ali, vitry sur seine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SUPER

SUPER !!!!