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Holiday Inn Rochester Chatham, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Rochester Chatham, an IHG Hotel

Fitness facility
Exterior
Bar (on property)
Meeting facility
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Room service
  • Laundry
  • Pet friendly

Explore the area

Map
Maidstone Road, Chatham, England, ME5 9SF
  • Bridgewood Manor Day Spa
    17 min walk
  • Tiger Moth
    8 min walk
  • Chatham Station
    5 min drive
  • Rochester (RCS)
    4 min walk

Room options

View all photos for Standard Room, 1 Double Bed

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed

  • 124 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed with Sofa bed

Desk, free cribs/infant beds, free WiFi, bed sheets

Suite, 1 Double Bed with Sofa bed

  • 221 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Double Bed with Sofa bed

Desk, free cribs/infant beds, free WiFi, bed sheets

Family Room, 1 Double Bed with Sofa bed

  • 221 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed, Accessible

  • 221 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Desk, free cribs/infant beds, free WiFi, bed sheets

Premium Room

  • 219 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room

  • 124 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Double Bed with Sofa bed

Desk, free cribs/infant beds, free WiFi, bed sheets

Premium Room, 1 Double Bed with Sofa bed

  • 124 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 2 Twin Beds

  • 124 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Accessible

  • 221 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Pool

Bridgewood Manor

Pool
Spa
Pet friendly
Parking included
4.2 out of 5, Very Good, (1003)
The price is $74
per night
$89 total
includes taxes & fees
Jan 6 - Jan 7
Bridgewood Manor

About this property

Holiday Inn Rochester Chatham, an IHG Hotel

4-star Chatham hotel with restaurant
This hotel features a restaurant, a health club, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a conference center are onsite.
Holiday Inn Rochester Chatham, an IHG Hotel offers 150 accommodations. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club and a sauna.
Holiday Inn Rochester Chatham, an IHG Hotel features a health club and a sauna. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 8 meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Holiday Inn Rochester Chatham, an IHG Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Traders - This restaurant specializes in international cuisine and serves breakfast and dinner.
24-hour room service is available.

Languages

Afrikaans, Arabic, Chinese (Mandarin), Dutch, English, French, German, Greek, Hebrew, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Thai, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Traders

Things to do

  • Health club
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chatham Holiday Inn
Chatham Rochester
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Holiday Inn Rochester Hotel Chatham
Rochester Chatham Holiday Inn
Holiday Inn Rochester-Chatham Hotel Chatham
Holiday Inn Rochester-Chatham Kent, UK
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Holiday Inn Rochester Hotel
Holiday Inn Rochester
Rochester Chatham, An Ihg
Holiday Inn Rochester Chatham
Holiday Inn Rochester Chatham an IHG Hotel
Holiday Inn Rochester Chatham, an IHG Hotel Hotel
Holiday Inn Rochester Chatham, an IHG Hotel Chatham
Holiday Inn Rochester Chatham, an IHG Hotel Hotel Chatham

Holiday Inn Rochester Chatham, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 385 out of 1005 reviews" "
Rating 8 - Good. 362 out of 1005 reviews" "
Rating 6 - Okay. 142 out of 1005 reviews" "
Rating 4 - Poor. 60 out of 1005 reviews" "
Rating 2 - Terrible. 56 out of 1005 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Malcolm

Business traveler
Liked: Cleanliness, staff & service, room comfort
Great staff. Very welcoming. Public area very good. Room good but let down by the shower, it was more of a dribble than shower
Stayed 1 night in Sep 2024

10/10 Excellent

Diane

Liked: Staff & service, amenities, property conditions & facilities
Had an excellent stay. Room was lovely and large and very clean. In a very quiet park of the hotel so had some good nights sleep. Staff all very polite and friendly. Breakfast was delicious, good selection and very fresh.
Stayed 3 nights in Sep 2024

8/10 Good

John

Stayed 3 nights in Sep 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

christian, long eaton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Business meeting took me here. Did everything I needed it to.
Stayed 1 night in Jun 2024

2/10 Terrible

Martyn

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Couldn't gain access to our room as key cards wouldn't work after I eventually found someone they printed a couple more then they didn't work. Then had to look for someone to let us in our room at 1.30 am not happy what so ever
Stayed 1 night in Sep 2024

10/10 Excellent

Dave

Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Stayed 2 nights in Sep 2024

10/10 Excellent

Illias

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved loved loved it.
Love it. Insane breakfast portion lol.
Stayed 3 nights in Aug 2024

4/10 Poor

Yaron

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall not happy
From checking in to checking out our stay was not great! On check in we asked the lobby to store some food for us in the freezer and was immediately told no. However the next couple asked if they could and they were told yes. We asked them to heat up some food and expained that if they pierce the container we wouldn’t be able to eat it due to our religious belief. When the food arrived at 9pm to our room it was pierced. Our kids went to bed crying and hungry. No apology, no offer to bring some fruit just denial. The pool was dirty with a layer of green grime around the edges. The rooms were not clean, sink blocked Personally I would never stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely brilliant for what we needed it for. Great for exploring Kent and shops close by. Made to feel welcome by all members of staff especially breakfast kitcehn staff. Breakfast was great and room clean and decent size. Pool was good too. We were lucky enough to get guests of ghe day which was an added bonus.
Stayed 3 nights in Aug 2024

2/10 Terrible

Joseph

Traveled with partner
Disliked: Staff & service, property conditions & facilities
We had a quick check-in with a friendly reception staff member. The pool was enjoyable for a swim, although we were disappointed that the Jacuzzi was not working. Can honestly say had the worst nights sleep ever. The bed was too soft, making it feel like you were being bounced around with every movement. Some deranged I can only image drunk idiot locked out of his room thought the best way in, would be to use brute force by attempting to kick the door in, whilst screaming let me in at the same time. There were also noisy drunk youths and screaming children running in the corridors throughout the night finally ended at 4.45, causing many interruptions in our sleep. Feeling tired in the morning, we hoped for a refreshing swim only to find the pool closed until 12.30 due to staff sickness, which was another letdown. We noticed signs around the hotel encouraging feedback for improvements if your stay is not at least a 7/10. However, with half of the pool facilities unusable and disturbances during the night, we would not recommend or stay at the Holiday Inn Rochester - Chatham again. On a positive note, the breakfast options were plentiful, and the staff members were friendly, earning the hotel a rating of 5/10 in our experience.
Stayed 1 night in Aug 2024

8/10 Good

Claire

Stayed 1 night in Aug 2024

8/10 Good

Tsega

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had an amazing spa . I really enjoyed my 3 days stay and I definitely return.
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah-Jane

Traveled with partner
Was a great stay, lovely and clean. Helpful staff. Very comfy bed. We didn’t have breakfast so can’t comment on that but over would stay again
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV reception poor. No obvious USB charging points. Very friendly young person on reception desk . Some problem with my online booking but she dealt with it calmly .
Stayed 1 night in Aug 2024

10/10 Excellent

tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have family nearby so was a good base for us.. the room was good and the dining/ bar area looked newly refurbished and was really nice.. we used the pool which was a nice addition to our stay.. would definitely use the hotel again..
Stayed 3 nights in Jul 2024

10/10 Excellent

Lynda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Our room was lovely, staff very helpful and really nice, breakfast first class, and really enjoyed pool and gym, well done Hoilday Inn 👏
Stayed 2 nights in Jul 2024

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good stay
Nice pool. Room comfortable. Service in the restaurant poor.
Stayed 2 nights in Jul 2024

6/10 Okay

Ashna

Stayed 1 night in Jul 2024

8/10 Good

Joanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good location, lots of parking. Could do with some more staff at reception and on the bar at busy times, we were waiting a long time. But overall a good stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Business traveler, Traveled with partner
We were in a room for the disabled which they say we booked but can’t see how. It was ok except the large frosted glass window in the bathroom did not have a blind and we felt very exposed.
Stayed 1 night in Jul 2024