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Holiday Inn Express & Suites Chatham South by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chatham South by IHG

Exterior
Exterior
Exterior
Free daily buffet breakfast
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • Pet friendly
  • 24/7 front desk
$130
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
575 Richmond Street, Chatham-Kent, ON, N7M 1R2
  • Chatham-Kent John D. Bradley Convention Centre
    ‪1 min walk‬
  • St. Clair College Capitol Theatre
    ‪3 min drive‬
  • Chatham-Kent Museum
    ‪4 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Ground Floor

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Ground Floor

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobil Access Tub)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible Bathtub (Mobil Access Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Jetted Tub

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom, Accessible Bathtub, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Chatham South by IHG

Chatham-Kent hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a microwave in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express & Suites Chatham South by IHG offers 117 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. A business center is on site. This business-friendly hotel also offers an indoor pool, a fireplace in the lobby, and laundry facilities. Onsite self parking is complimentary.

Holiday Inn Express & Suites Chatham South by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
Holiday Inn Express & Suites Chatham South by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • A restaurant

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 24 2025 to December 31 2025 (dates subject to change):
  • Fitness facilities
The property will be renovating from March 14 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Exterior
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 60 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 60 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express Hotel Chatham South
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Hotel Holiday Inn Express & Suites Chatham South Chatham-Kent
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Holiday Inn Express
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Holiday Inn Express Suites Chatham South an IHG Hotel
Holiday Inn Express & Suites Chatham South by IHG Hotel
Holiday Inn Express & Suites Chatham South by IHG Chatham-Kent

Holiday Inn Express & Suites Chatham South by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 475 out of 990 reviews
Rating 8 - Good. 354 out of 990 reviews
Rating 6 - Okay. 95 out of 990 reviews
Rating 4 - Poor. 38 out of 990 reviews
Rating 2 - Terrible. 28 out of 990 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gagandeep

Stayed 1 night in Jun 2025

6/10 Okay

Rob

Stayed 2 nights in Jun 2025

8/10 Good

Richard

Traveled with family
Liked: Staff & service
All ok, but upper floors and exterior under renovation during our stay so it was noisy and dustier than normal
Stayed 1 night in May 2025

8/10 Good

Carolyn

Traveled with family
Liked: Cleanliness, staff & service

Great staff

The staff is always amazing. I stay here often when visiting family. Glad they are doing much needed improvements.,
Stayed 2 nights in May 2025

10/10 Excellent

Cara, Trenton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Laura

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We had a terrible stay! The place has become so run down. Our room was dirty and the hotel in general was dirty. We found a bed bug in our BED! When I woke up the next morning, I and the people we travelled with had swollen faces and pounding headaches. I suspect that we were having some kind of reaction to the construction dust or insecticide used for bed bugs. The team at the front desk were not welcoming. The only team member who was friendly to us during our stay was the chef or woman refilling the breakfast items. I would not recommend staying here. So incredibly disappointing!
Stayed 1 night in May 2025

2/10 Terrible

jian

Stayed 5 nights in May 2025

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds comfortable, breakfast included. The lady running the breakfast was excellent with customers.
Stayed 2 nights in May 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service
Nice place. Could use updating. Open wall behind toilet exposing pipes. Friendly staff
Stayed 1 night in May 2025

4/10 Poor

Shawn

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Place is under construction. Had them working Saturday morning right outside if my window at 7 maybe 8 am. Wasnt pleasant to wake up to. But the staff was very helpful.
Stayed 1 night in May 2025

4/10 Poor

JingJing, Vaughan

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Lots of renovation work, room and amenities are quite old and have stains, very noisy in the hallway and adjacent rooms. Staff is nice and lobby was average and includes breakfast. But giving poor rating as room price is not cheap compared to other holiday inn suites that have much better amenities.
Stayed 1 night in May 2025

8/10 Good

Jill

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very noisy due to construction
Stayed 2 nights in May 2025

8/10 Good

Mike

Stayed 1 night in May 2025

10/10 Excellent

Natalie

Stayed 1 night in May 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
even with renovations going everything was quiet and clean.
Stayed 1 night in May 2025

10/10 Excellent

Claude

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 1 night in Apr 2025

10/10 Excellent

Domenic

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though this property is under renovation we had a eonderful time. Great staff
Stayed 1 night in May 2025

10/10 Excellent

Ambreen

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rénovation, otherwise very good

Very good hôtel. The only down side is that everything was under construction/renovation. A lot of noise even during the morning and the day on the saturday.. very annoying. Good morning breakfast,
Stayed 6 nights in Apr 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Domenic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really appreciate the friendly staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Shwwn

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely stay again
Stayed 1 night in Apr 2025

4/10 Poor

Caity

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel and the add was misleading, as they showed a pool. We purposely booked a hotel room on the ground floor to enjoy the pool and amenities. Upon arrival, we quickly learned the pool/spa and fitness room were all under construction. If I knew this or was informed, I would have bookes a hotel elsewhere. We also did not have soap or hygiene products in our room, and it appeared that furniture was falling apart. This was the worst experience I have had at a Holliday inn, unfortunately.
Stayed 1 night in Apr 2025

8/10 Good

vasco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Floria

Stayed 1 night in Apr 2025