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Holiday Inn Express & Suites Chatham South by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chatham South by IHG

Exterior
Exterior
Exterior
Indoor pool
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • Laundry

Explore the area

Map
575 Richmond Street, Chatham-Kent, ON, N7M 1R2
  • Chatham-Kent John D. Bradley Convention Centre
    ‪2 min walk‬
  • St. Clair College Capitol Theatre
    ‪3 min drive‬
  • Chatham-Kent Museum
    ‪4 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Ground Floor

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Ground Floor

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Access Tub)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Mobil Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Jetted Tub

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom, Jetted Tub

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Chatham South by IHG

Chatham-Kent hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a business center, and dry cleaning are onsite.
Holiday Inn Express & Suites Chatham South by IHG offers 117 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites Chatham South by IHG features an indoor pool and a fitness center. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. This business-friendly hotel also offers a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Holiday Inn Express & Suites Chatham South by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
Holiday Inn Express & Suites Chatham South by IHG has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 24 2025 to December 31 2025 (dates subject to change):
  • Fitness facilities
  • Swimming pool
The property will be renovating from March 14 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Front desk
  • Lobby
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Chatham South
Holiday Inn Express Hotel Chatham South
Holiday Inn Express Chatham South Hotel
Holiday Inn Express Suites Chatham South
Holiday Inn Express Chatham South Hotel
Holiday Inn Express Chatham South
Hotel Holiday Inn Express & Suites Chatham South Chatham-Kent
Chatham-Kent Holiday Inn Express & Suites Chatham South Hotel
Hotel Holiday Inn Express & Suites Chatham South
Holiday Inn Express & Suites Chatham South Chatham-Kent
Holiday Inn Express Suites Chatham South
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Express Chatham South
Holiday Inn Express Suites Chatham South
Holiday Inn Express Suites Chatham South by IHG
Holiday Inn Express Suites Chatham South an IHG Hotel
Holiday Inn Express & Suites Chatham South by IHG Hotel
Holiday Inn Express & Suites Chatham South by IHG Chatham-Kent

Holiday Inn Express & Suites Chatham South by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 443 out of 904 reviews
Rating 8 - Good. 327 out of 904 reviews
Rating 6 - Okay. 80 out of 904 reviews
Rating 4 - Poor. 31 out of 904 reviews
Rating 2 - Terrible. 23 out of 904 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Giordano

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay as it was convenient, staff were friendly and the complimentary breakfast was actually really awesome and had so much to choose from. The lady working the breakfast shift was really nice - I enjoyed chatting with her.
Stayed 1 night in Dec 2024

10/10 Excellent

Mercedes

Stayed 1 night in Jan 2025

10/10 Excellent

Rocco

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Quiet
Stayed 1 night in Jan 2025

2/10 Terrible

George

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waste of money
Constructing everywhere, Paid over $300 to listen to drilling and hammering over are head, than again in the morning were waken up at 10am to electric saws.
Stayed 1 night in Nov 2024

6/10 Okay

Candice

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My room was in dire need of an upgrade which I believe they are working on but it was unfortunate to stay in a run-down, dusty part of the building and be woken up to work on the facade outside of my window. I’m sure it will be great once they are finished.
Stayed 1 night in Nov 2024

8/10 Good

Catherine

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2024

10/10 Excellent

Kk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy New Years
It was good simple not much to say was there for sleep only. Easy fast check in and out
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Stayed 1 night in Dec 2024

10/10 Excellent

Winda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The king bed was very comfortable
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Gordon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable mattress and pillows like sleeping on a cloud. The breakfast was solid with a good selection of hot food options and even gluten free options in addition to the usuals.
Stayed 1 night in Dec 2024

4/10 Poor

Jaspreet

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Has plenty of parking , friendly staff but rooms are not upto standards not clean and not enough care taken of.
Stayed 1 night in Dec 2024

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities
The property was under reno so the elevators and carpets a bit worn...exercise room is cardio only..but pool and rooms were all clean ...the hot breakfast will meet your needs eggs sausage pork and turkey..omlette ..juice cereal hot cold and milk fruit yoghurt and pastry...reasly quite good
Stayed 2 nights in Dec 2024

4/10 Poor

Matthew

Stayed 1 night in Nov 2024

6/10 Okay

Katherine

Liked: Staff & service
Great staff. Did not know property was under construction - I wouldn’t have booked. I have stayed here a few times - normally a good hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Pamela

Stayed 2 nights in Dec 2024

10/10 Excellent

Domenic

Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Friendly service.
Stayed 1 night in Dec 2024

10/10 Excellent

Lori

Traveled with family
Liked: Staff & service, room comfort
Okay but not great!
Front desk were very friendly and accommodating. The room could have used a good cleaning. Not many hotels to choose from in the area.
Stayed 1 night in Nov 2024

4/10 Poor

Doneath

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was under construction during my stay. Despite calling the hotel twice before booking and arriving I was not informed. My room had ceiling lights out of the receptacle hanging down, floor was marked with large black scratches as if it was about to be removed. The hotel should never have booked this room. It was like i was in a construction zone.
Stayed 1 night in Nov 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and nice rooms!
Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities
We really like the facility. It would have been a higher rating,but they are under construction so made for extra noise etc. The pool was small, but a lovely temperature.Haven't finished or evening,but am sure we will sleep well.
Stayed 1 night in Nov 2024

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is under construction, pails of water in lobby, peeling paint, smell in room. dust and debris on carpet. Called the hotel several times and not one word stated it was under heavy construction.
Stayed 1 night in Nov 2024

10/10 Excellent

Raina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean even though they are remodeling the top three floors. There was a water leaking issue in the lobby when it was raining though. Staff was extremely friendly and helpful. Rooms were great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Denise

Traveled with partner
I would stay here every time I go to Chatham. The staff is friendly and greets you every time you are around. The area around the property is quiet and not a lot of noise which allows for a night sleep
Stayed 2 nights in Nov 2024