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Cerise Chatou

3.0 star property

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Photo gallery for Cerise Chatou

Electric kettle, cleaning supplies
Reception
Front of property
Exterior
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Laundry
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Breakfast available
  • Free WiFi

Explore the area

Map
2 rue Marconi, Chatou, Yvelines, 78400
  • Malmaison Castle
    ‪8 min drive‬
  • La Défense
    ‪10 min drive‬
  • Paris La Défense Arena
    ‪10 min drive‬
  • Paris (ORY-Orly)
    ‪41 min drive‬

Room options

View all photos for Superior Room (double bed)

Desk, laptop workspace, soundproofing, free WiFi

Superior Room (double bed)

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Studio

Comfort Studio | Desk, laptop workspace, soundproofing, free WiFi

Comfort Studio

  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Apartment (4 people)

Apartment (4 people) | Desk, laptop workspace, soundproofing, free WiFi

Apartment (4 people)

  • 387 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Cerise Chatou

3-star Chatou hotel with free in-room WiFi
Along with self parking, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include a computer station, free newspapers, and multilingual staff assistance.
Cerise Chatou offers 64 accommodations with hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Cerise Chatou features a terrace, a vending machine, and multilingual staff. A computer station is located on site and wireless Internet access is complimentary. This Chatou hotel also offers complimentary newspapers in the lobby, laundry facilities, and an elevator. Onsite parking is available (surcharge).

Cerise Chatou is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6 AM and 10 AM and on weekends between 7 AM and 11 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 12 for adults and EUR 6 for children

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Electric kettle

More

  • Desk
  • Heating
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.88 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for children
  • Self parking fee: EUR 12 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Cerise Chatou Aparthotel
Cerise Aparthotel Chatou
Cerise Chatou
Cerise Chatou Hotel
Cerise Chatou Chatou
Cerise Chatou Hotel Chatou

Cerise Chatou Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 91 out of 411 reviews
Rating 8 - Good. 192 out of 411 reviews
Rating 6 - Okay. 83 out of 411 reviews
Rating 4 - Poor. 30 out of 411 reviews
Rating 2 - Terrible. 15 out of 411 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Audrey

Liked: Staff & service
Disliked: Cleanliness
It was noisy all night long, cleaness and condition of the room was not very good
Stayed 1 night in Jul 2024

8/10 Good

John

Stayed 4 nights in Dec 2023

6/10 Okay

Thierry, Montreal

Liked: Staff & service
Disliked: Amenities
Friendly front desk staff. Room a bit run down but decent value considering the cheap price. Location was ideal for me but may not be for others. Bath tub front panel was completely unacceptable in my room as if bathroom was under renovation. Easily fixable but not my job as a hotel guest, not their handyman. I didn't mention it to hotel as I didn't have time and I had unconventional schedule. I will still come back though.
Stayed 4 nights in Nov 2023

4/10 Poor

nicholas

Disliked: Cleanliness, staff & service
Shower broken telephone broken loo broken Room superheated
Stayed 1 night in Nov 2021

10/10 Excellent

Calli

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness
Very average experience
Hotel room interiors were looking aged. The room carpet can only be described as terrible. TV Antenna was pull from the wall. The Hotel staff were very helpful and pleasant.
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Great after some needed TLC.
Hotel staff was very friendly and the neighborhood was quiet and safe. It took approximately 50 minutes to get into Paris between the 20 minute walk to the train and a 30 minute train ride. Hotel room was spacious but the carpets need to be replaced ASAP. I didn’t want to put anything on the ground.
Stayed 2 nights in Oct 2018

8/10 Good

Brian

Liked: Cleanliness, staff & service
Decent
The hotel is situated in a residential section of Chatou. The parking was a real plus and the breakfast excellent. The room was not appointed that well and lacked some basics. Otherwise OK.
Stayed 3 nights in Sep 2018

4/10 Poor

Ed, london

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very tired hotel.
I had to book this hotel due to its location. Other local hotels fully booked. My room (106B) was VERY TIRED. Carpet was very faded from sunlight and age. There were huge horrible stains on the carpet. However the bed was lovely and comfortable, pristine sheets and pillows. Shower very clean. No toiletries or hairdryer.
Stayed 1 night in Sep 2018

6/10 Okay

Isabelle, Ontario, Canada

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The location was perfect for us. It was clean but the place needs to be updated.
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good value for money
Stayed here for a business trip and the bedroom was big and clean. Handy to have a kitchen corner to reheat food and have a quick breakfast in the morning. The carpet probably needs to be changed though. Staff at the reception was nice but the receptionist in the evening forgot to book a taxi for my boss. Bed was ok. Bed linen kept being undone so in the morning the bed looks messy.
Stayed 3 nights in Jun 2018

8/10 Good

kim, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel honestly xx
Lovely spacious room, nice bathroom.. good lighting to do makeup! (I'm a makeup artist so this was a major plus) overall it was just a lovely place. Staff really friendly and helpful 24hr
Stayed 2 nights in Sep 2017

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was comfortable. Shower was excellent, beds comfortable. Receptionist were friendly and helpful. Good area for cycling, There is a cycle path along the Seine not far from the hotel and we used the underground carpark to lock the bikes away at night.

8/10 Good

Fabien

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel. Correct price
Correct room and good rate not far from RER A.

4/10 Poor

alison, London

Liked: Staff & service
Disliked: Property conditions & facilities
Tired hotel. In need of some investment.
Staff friendly and tried to be helpful. Room quiet and comfortable bed. Good breakfast. Room had stained carpet and chipped furniture. Hostess facilities very limited. Kettle dirty. Toilet stopped working Saturday and no maintenance available until Monday! Room was smokey. Light sensor in corridor slow, so once door closed when leaving room, left in darkness!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Amanda, Portland, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful night at Cerise Chatou!

8/10 Good

Brad, Green Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Great value, friendly staff.
Great value, nice room, friendly staff. Unless you are staying in that area for a purpose, you are nowhere near Paris or any sightseeing. We used it for friends to stay while visiting people in the area. For that purpose, it worked out great! Would definitely stay again....

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
It was a very hot week in Paris and it was disappointing that there was no fan or air conditioning in the hotel. We had to sleep with the windows open and curtains drawn to avoid the glare of the street lights. Also a courtesy washing up sponge and soap for doing the dishes would be a nice touch especially as you get charged for leaving dirty dishes.

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok
not fantastic but can't complain about the price.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable hotel, bad location for tourists
The hotel is quite reasonable. The problem is the location: It is far away from any transportation. and the surrounding is commercial. You will not find any restaurant or shopping center in nearby area. Another problem is the hotel states free ei-fi connection, but the signal is very poor, and very-very slow.

6/10 Okay

Philip, Oxford

Liked: Cleanliness, room comfort
Good basic hotel in Western Paris
The hotel is quite basic, but OK. I has WiFi, there is in-room tea/coffee, the facilities are OK overall, and it's well located if you have business in the Western part of Paris. Front desk staff don't speak much English, but OK for checking guests in/out. The RER (Metro) is about 10-15 mins walk from the hotel. The price was good, so overall I'd say it's a good value option if you need to stay in that area.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort