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Serenity Stay

2.5 star property

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Photo gallery for Serenity Stay

Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas
Front of property
Reception
Single Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
7017 Shallowford Rd, Chattanooga, TN, 37421
  • Hamilton Place Mall
    ‪17 min walk‬
  • Amazon.com Fulfillment Center
    ‪5 min drive‬
  • Tennessee Valley Railroad Museum
    ‪7 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪5 min drive‬

Room options

View all photos for Single Room, 1 King Bed, Non Smoking

Single Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk

Single Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Single Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, desk

Single Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Single Room, 1 King Bed, Smoking

Premium bedding, down comforters, pillowtop beds, desk

Single Room, 1 King Bed, Smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Baymont by Wyndham Chattanooga/Eastridge

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (1377)
$89 nightly
The price is $89 total
includes taxes & fees
Baymont by Wyndham Chattanooga/Eastridge

About this property

Serenity Stay

Motel in Hamilton Place
This motel features a microwave in a common area, a seasonal outdoor pool, and laundry facilities. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a TV in a common area.
Serenity Stay offers 127 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include a seasonal outdoor pool.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly motel also offers a seasonal outdoor pool, a vending machine, and laundry facilities. Complimentary uncovered self parking is available on site.

Serenity Stay has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:30 AM.

Languages

English, German, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-width doorways

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from March 15 to September 26
Pool access available from 9:00 AM to 10:00 PM

Property is also known as

La Quinta Chattanooga Hamilton Place
La Quinta Inn Chattanooga Hamilton Place
Quinta Inn Chattanooga Hamilton Place
Quinta Chattanooga Hamilton Place
La Quinta Inn Chattanooga Hotel Chattanooga
Chattanooga La Quinta
La Quinta Chattanooga
Quinta Inn Hamilton Place
Quinta Hamilton Place
Serenity Stay Motel
Serenity Stay Chattanooga
Serenity Stay Motel Chattanooga
Baymont by Wyndham Chattanooga Hamilton Place

Serenity Stay Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 128 out of 239 reviews
Rating 8 - Good. 51 out of 239 reviews
Rating 6 - Okay. 40 out of 239 reviews
Rating 4 - Poor. 7 out of 239 reviews
Rating 2 - Terrible. 13 out of 239 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Doris, Rome

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, staff is polite. Rooms are suitable
Stayed 2 nights in Feb 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, the bed was comfortable, less than 10 minutes from the Hamilton Place Mall and all it has to offer. Tons of food choices around as well!
Stayed 1 night in Feb 2025

10/10 Excellent

Ranarde

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very quiet
Stayed 2 nights in Feb 2025

10/10 Excellent

Kenneth

Stayed 1 night in Nov 2024

4/10 Poor

James

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Dissapointed

I was disappointed with the day shift front desk staff as when I inquired about extending my stay she informed me that I could not use Hotels.com to extend my stay and that the rate would almost double. They lost a customer and the revenue with me going elsewhere.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ranarde

Business traveler
Liked: Amenities
The staff was very helpful and nice As well as it was a nice size room and very quiet
Stayed 2 nights in Feb 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staff, super friendly, great breakfast. No hidden fees
Stayed 1 night in Feb 2025

6/10 Okay

Nicole

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Everyone was super friendly. The walls are very thin and Blankets are stained up. I will say with 1 call I was brought a fresh 1 and the price was great for the stay.
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel, very dirty

This was probably the worst hotel I have ever stayed at. I don't believe it was even cleaned. There was stuff all over the floor, it has not been swept or mopped. The bedding had stains and holes and there was hair in it. My husband went to the front desk and talked to them about it. There was plenty of empty rooms but instead of moving us, the guy took my husband to the utility room and gave him new sheets, those were also stained and had holes in them. DO NOT STAY HERE!
Stayed 2 nights in Feb 2025

10/10 Excellent

bryant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities

Mattress

Possibly the worst hardest mattress I have ever experienced. The front desk clerk was amazing, the room was fine, the shower was excellent.
Stayed 1 night in Feb 2025

6/10 Okay

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

N/A

We had family in town and had an emergency plumbing issue at the house so we all had to find rooms affordable last minute. Let me start with the fact the positives; the gentleman who checked us in was wonderful and had an A+ sense of humor and personality. The other positives were the rainfall showerhead in the bathroom and the room decor was a bit updated. The cons: the mattress was HARD, the comforter had several small stains in a few places on both beds and the door frames had cracks that let the outside light/air inside. There was also a group of High school kids partying, yelling, blasting music, etc next to us. I did call the front office after they had not quietened down after a short but and then the employee apologized and told me security was already on the way. They got quiet a little bit then got loud again. About midnight the police came to make them vacate the property as apparently someone else called the office again. I know rowdy guests are not the hotels fault and they did after a while get it all handled. From that issue, the hard bed and then the people above us walking loudly and moving furniture I did not get any sleep sadly. While I personally would never stay here again, if you do and have issues with excessively loud guests call the office and they will def get it taken care of.
Stayed 1 night in Feb 2025

6/10 Okay

Linda

Liked: Staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Tyaa

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Bertram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Doris, Rome

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always easy check in, great location and the staff is very helpful
Stayed 2 nights in Feb 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place so quiet and friendly people.
Stayed 1 night in Feb 2025

6/10 Okay

bryant

Cleab
Stayed 1 night in Jan 2025

2/10 Terrible

Julia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place was an older building with some paint slapped on it and some new lighting floors and appliances. The sheets had all kinds of stains on them i had to go to a nearby store and buy a blanket to lie on top of. The matress was hard as a rock it actually felt like a board with a thin layer of foam. Check in was at 3pm i got there right before 2pm and payed $30 for early check in. The biulding looks nice from the outside but its definetly missleading. Front desk staff was nice.
Stayed 1 night in Jan 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and inexpensive
Stayed 1 night in Jan 2025

10/10 Excellent

Peng

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place.
Stayed 1 night in Jan 2025

2/10 Terrible

Doris, Rome

Stayed 1 night in Jan 2025

10/10 Excellent

Fantasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Doris, Rome

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The room could use an upgrade. There was no irom or ironing board as described. The microwave did not work.
Stayed 2 nights in Jan 2025