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Best Western Heritage Inn

2.5 star property

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Photo gallery for Best Western Heritage Inn

Reception
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Pool
  • Housekeeping
  • Pet friendly

Explore the area

Map
7641 Lee Highway, Chattanooga, TN, 37421
  • Amazon.com Fulfillment Center
    ‪2 min drive‬
  • Hamilton Place Mall
    ‪4 min drive‬
  • Tennessee Valley Railroad Museum
    ‪10 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪7 min drive‬

Room options

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Double Beds

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About this property

Best Western Heritage Inn

Hotel in Tyner
This smoke-free hotel features a restaurant, a coffee shop/cafe, and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Best Western Heritage Inn offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. This business-friendly hotel also offers a seasonal outdoor pool, a library, and a terrace. Complimentary self parking is available on site.

Best Western Heritage Inn is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 4:00 AM and 1:00 PM.
City Cafe - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily cooked-to-order breakfast available 4:00 AM to 1:00 PM for a fee
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • City Cafe

Things to do

  • Archery
  • Billiards/pool table
  • Library
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to September 30
Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Heritage Chattanooga
Chattanooga Best Western
Best Western Heritage Inn Chattanooga
Best Western Chattanooga
Best Western Heritage Hotel Chattanooga
Best Heritage Chattanooga
Best Western Heritage Inn Hotel
Best Western Heritage Inn Chattanooga
Best Western Heritage Inn Hotel Chattanooga

Best Western Heritage Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 83 out of 186 reviews
Rating 8 - Good. 45 out of 186 reviews
Rating 6 - Okay. 27 out of 186 reviews
Rating 4 - Poor. 12 out of 186 reviews
Rating 2 - Terrible. 19 out of 186 reviews

7.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Luke

Stayed 1 night in Feb 2025

8/10 Good

Laura

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, bed was very comfy, and the staff were so friendly and helpful. Don’t let the look of outside fool you, it is actually a clean and comfortable place to stay. I would definitely stay again.
Stayed 1 night in Feb 2025

6/10 Okay

Burak

Business traveler
Liked: Cleanliness
Covenient location, pretty clean. Very squeaky fridge door, malfunctioning shower head and very busy, noisy location. Good price.
Stayed 1 night in Feb 2025

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Mary

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The first night our hot water didn’t work for the shower so we had to shower in cold water just to somewhat get clean, then the remote to make our TV was broken. They came the next day and gave us a new remote but the shower was still not getting hot.
Stayed 2 nights in Feb 2025

4/10 Poor

S

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

kevin

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms. Convenient
Stayed 1 night in Feb 2025

10/10 Excellent

sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The absolute best hotel you will find, especially if you want good food and clean rooms.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Stayed 1 night in Feb 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Very polite & informative staff. Quiet area. Beds were very comfortable. Tub was great!
Stayed 2 nights in Feb 2025

8/10 Good

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled here as a solo traveler and stayed for 2 nights. Overall, it was a good experience. The check in and out process was quick and easy. This is a well-lit property with lots of security located in a safe area of town, just off a major highway. Staff were friendly, helpful, and professional. The room was exactly as pictured, except it did show signs of wear and tear. The toilet seat could use replacing. The room was clean, neat, and everything was in working order. I just wished the room had more plug outlets. I could, from time to time, hear some street noise as this property is located on a busy street. It wasn’t a big deal for me but, for other travelers, it depends on which side of the building your room is on and the time of day. The bed was comfortable and I slept well. I would definitely stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Douglas

Business traveler
Liked: Amenities, property conditions & facilities
Location connected to great restaurant was great. Clean and great rate.
Stayed 1 night in Feb 2025

8/10 Good

Sterling

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Fair price for stay; overall clean.

I consider myself a tough critic when it comes to hotels, but this passed the test. Mainly, the shower didnt fill with water while running and was over all clean. Paint in bathroom was a little discolored and peeling off wall plus husband and i noticed the Tv was rather small compared to everything else in the room but other than that, i would stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Dani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Todd

Traveled with group
Liked: Staff & service, room comfort
Ok stop. Friendly service. Easy access rooms fro parking. Average hotel but the beds were comfortable. Near the cleanest Waffle House ive seen.
Stayed 1 night in Jan 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Derrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

6/10 Okay

Victoria

Stayed 1 night in Jan 2025

2/10 Terrible

Helen, PORTLAND

Stayed 6 nights in Jan 2025

8/10 Good

virtis

Stayed 1 night in Dec 2024

10/10 Excellent

Jamie

Stayed 1 night in Jan 2025