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Best Western Royal Inn

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Royal Inn

Lobby
Free daily buffet breakfast
Pillowtop beds, desk, blackout drapes, iron/ironing board
Lobby
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
3644 Cummings Hwy, Chattanooga, TN, 37419
  • Raccoon Mountain Caverns
    ‪4 min drive‬
  • Ruby Falls
    ‪4 min drive‬
  • Lookout Mountain Incline Railway
    ‪6 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Pillowtop beds, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

Pillowtop beds, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Pillowtop beds, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Pillowtop beds, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Pillowtop beds, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

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Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, (1007)
The price is $118
per night
$138 total
includes taxes & fees
Apr 5 - Apr 6
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About this property

Best Western Royal Inn

Hotel in Lookout Valley
Along with an outdoor pool, this hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite. Housekeeping is available on request.
Best Western Royal Inn offers 53 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. Beds feature pillowtop mattresses. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Royal Inn features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary uncovered self parking is available on site, along with a car charging station.

Best Western Royal Inn has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night (maximum USD 100 per stay), plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Royal
Best Western Royal Chattanooga
Best Western Royal Inn
Best Western Royal Inn Chattanooga
Best Western Chattanooga
Best Western Royal Hotel Chattanooga
Chattanooga Best Western
Best Western Royal Inn Hotel
Best Western Royal Inn Chattanooga
Best Western Royal Inn Hotel Chattanooga

Best Western Royal Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 353 out of 1002 reviews
Rating 8 - Good. 316 out of 1002 reviews
Rating 6 - Okay. 144 out of 1002 reviews
Rating 4 - Poor. 93 out of 1002 reviews
Rating 2 - Terrible. 96 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Terrell

Stayed 2 nights in Nov 2024

10/10 Excellent

April, Goodlettsville

Stayed 2 nights in Nov 2024

10/10 Excellent

Seth

Liked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Disliked: Staff & service
disappointment
Our room was not cleaned for the entire four night stay - not even the garbage was taken out. I was cleaning, emptying trash, getting more cups and coffee, etc. just like I was at home, not paying for a hotel room.
Stayed 4 nights in Nov 2024

10/10 Excellent

Heather L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here before
Stayed 1 night in Nov 2024

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet other than the traffic
Stayed 3 nights in Oct 2024

2/10 Terrible

Logan

Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bait and Switch + Terrible Customer Service
I was travelling with my wife and dog. I used the pet friendly filter to make sure to get a pet friendly rooms. I booked a single king bed room, non smoking, for 1 night. When I arrived at the hotel, the front desk clerk told me because of their pet policy I was not allowed to have the room I booked. She then said all she can do is give me a smoking room with 2 double beds. That was the only room she would let me have. When I asked if I could have a refund since she was not giving me the room I booked, she told me, since I booked through hotels.com I was not allowed to have a refund. The next morning, the same clerk, refused to print a copy of my receipt. She then called her manager, who I guess lives in the apartment above the front office, came downstairs, said it is Expedia 's responsibility to give me a receipt. After I strongly insisted he provide me proof of charge, he reluctantly provided me a copy of my receipt. Both the clerk and manager were wearing sweatpants and slippers. Customer service 101 says provide the room I booked or give me a refund, instead they locked me into a bait and switch. My wife and smelled of cigarette smoke the whole 6 hour drive home after staying in that room. Which also led to us having increased coughing and sneezing since we are non smokers and it irritated our nasal passages. The staff refused accountability and just kept blaming Expedia. I felt like I was being discriminatefld because I used Expedia.
Stayed 1 night in Oct 2024

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to find and very convenient. It was clean and close to the places we wanted to visit. I am a smoker and this was one of the only places with a smoking room available. Most of the properties were smoke free. Overall my wife and I enjoyed our stay
Stayed 3 nights in Oct 2024

8/10 Good

Donieale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Anca

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Angela

Traveled with partner
Fine for a place to sleep for the night. Rooms could be cleaner. Tub handle was broken off.
Stayed 1 night in Jul 2024

10/10 Excellent

Norman, USA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice view and convenient shopping.
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay!
Always stay here on our way through Chattanooga. Rooms are always pretty clean and always as we expect them. Staff is great! Pool is clean and open pretty late. I’ll be back next year.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alright for a night
Average. The room smelled of cigarette smoke even though there was strong air freshener. The bathroom door latch didn't work. The bathroom door would open. It wasn't great for the price. ($117) I will stay up higher across the road next time.
Stayed 1 night in Jun 2024

8/10 Good

Margaret

Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 1 night in Jun 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Robert

Stayed 1 night in Jun 2024

4/10 Poor

Patricia S

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Pros: The bedding was clean and the mattresses were comfortable. Cons: The actual property looks nothing like the photos. The property is extremely dated and run down. The grounds need a lot of tlc. This was a motel, not a hotel.
Stayed 1 night in May 2024

6/10 Okay

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Property dated, need at least Queen size beds instead of doubles in two bed rooms. Need more linens in rooms. Noted several empty rooms on lower two floors but was assigned rooms on the third floor. Would have preferred closer to the ground since have to use stairs. Appeared clean and the room was less expensive than surrounding newer properties so maybe my expectations were too high.
Stayed 1 night in May 2024

10/10 Excellent

Renate E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024