Comfort Inn Chattanooga Downtown Southside

2.5 star property

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Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Lobby
Exterior
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Gym
  • Housekeeping
  • Pet friendly
$102
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
2420 Williams St, Chattanooga, TN, 37408
  • Place, Chattanooga Choo Choo Historic District
    ‪15 min walk‬
  • Place, Chattanooga Convention Center
    ‪2 min drive‬
  • Place, Ruby Falls
    ‪3 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪15 min drive‬

Room options

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(99 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn Chattanooga Downtown Southside

Hotel in Downtown Chattanooga
A fitness center, a hot tub, and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite. Housekeeping is available on request.
Comfort Inn Chattanooga Downtown Southside offers 91 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chattanooga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Comfort Inn Chattanooga Downtown Southside provides a hot tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Comfort Inn Chattanooga Downtown Southside is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Art supplies
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
3 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to August
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Downtown Lookout Mountain
Comfort Inn Lookout Mountain
Comfort Inn Lookout Mountain Hotel
Comfort Inn Lookout Mountain Hotel Downtown
Comfort Inn Downtown Hotel Chattanooga
Comfort Inn Downtown Chattanooga
Comfort Inn Downtown Hotel
Comfort Inn Downtown Chattanooga
Comfort Inn Downtown Hotel Chattanooga

Comfort Inn Chattanooga Downtown Southside Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 448 out of 1003 reviews
Rating 8 - Good. 300 out of 1003 reviews
Rating 6 - Okay. 129 out of 1003 reviews
Rating 4 - Poor. 67 out of 1003 reviews
Rating 2 - Terrible. 59 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room was exceptionally cleaned. Even my son noticed, which allowed us to sleep comfortably.
Stayed 1 night in Jul 2025

8/10 Good

Kayleen, Century

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy in and out with ample parking. Good breakfast. We didn't hear a thing all night.
Stayed 4 nights in Aug 2025

6/10 Okay

Angelo, RIVER FOREST

Traveled with partner
Liked: Staff & service
We stayed 2 nights. Overall, our stay was good. Rooms were clean. Bed was comfortable. Only suggestion is bathroom needs un update. Front desk helpful Continental breakfast/ coffee were ok as well. I would come back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient-CLEAN-Quiet-Comfortable-Great Value

Centrally located between Charming St. Elmo and trendy Southside. Comfortable bedding, quiet, super clean. Although not in a walkable area, St. Elmo and Southside are mere minutes away by car. There’s a brand new Food City grocery 0.8mi away if groceries in the mini-fridge are your thing. Super wonderful staff, easy check-in process.
Stayed 2 nights in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
a
Stayed 2 nights in Aug 2025

10/10 Excellent

Katrin Faye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4.5/5 everything was good aside from the comforter? Idk if that was a comforter because the top sheet is not smooth and it has holes looking like a curtain and not top sheet. Overall experience was ok and bfast was enough.
Stayed 2 nights in Aug 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and good value. Only negative was AC would shut off during the night but would come back on after several hours.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

tam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Aug 2025

4/10 Poor

Camryn

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Disappointment

The young man that checked us in was awesome! Welcoming and professional. Unfortunately the room was not clean. There was hair, tons of it, in the tub and the toilet. The sink and mirror were dirty too. The bath mat was not fresh. I went to the lobby but they were low on options. I went to the store and bought cleaning supplies and cleaned the bathroom myself. The next morning I spoke with a manager. She was rude and disinterested. I was appalled by her attitude the two times I had to talk to her. On day 2, I noticed drops of blood across the carpet. Carpet is darker so I missed it initially. The breakfast was good. The gym was rough. No cleaning supplies and it was not cleaned in the 3 days that I used it! The beds were comfortable.
Stayed 3 nights in Jul 2025

4/10 Poor

Paige

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Just ok.

Front desk staff at check in is nice. Breakfast guy is awful and rude. He closes by 830 and hours are till 9. If you ask him a question he will yell at you. Had front desk lady pounding on my door at almost 10pm to tell me to lock my door. She just kept pounding louder and yelling front desk louder and louder. I had spent almost 2 hours rocking my baby to sleep. She woke him up. Pool is okay, just kinda dirty from being outside. The area is pretty bad, but where the hotel sits there’s nothing around so had no issues. I wouldn’t chose to stay here again due to the breakfast staff.
Stayed 4 nights in Jul 2025

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Carole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Paige

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was extremely clean The front desk staff was always nice The breakfast was extremely lacking, and the man in charge was extremely rude. He really put a damper on our stay. He would start taking everything away and turning it off 30 minutes before it ended and when you asked he would yell at you that you need to come earlier. My 3 year old autistic son needed a cup, and unknowingly grabbed a cup of hot coffee which spilled all over him. The man’s response was to shake his head and hands in anger. If it wasn’t for him, our stay would have been 5 star. If you have young children who enjoy the breakfast I would avoid this hotel.
Stayed 4 nights in Jul 2025

6/10 Okay

Alice

Stayed 1 night in Jul 2025

10/10 Excellent

Marian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall was a great stay with comfortable beds and pillows
Stayed 1 night in Jul 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very friendly and helpful!
Stayed 1 night in Jul 2025

4/10 Poor

Jenifer

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The AC unit is from the 1980’s and very loud. We had no shower curtain. The bathtub faucet was leaking. The beds were not horrible but a little on the firm side which is fine with me. The pool was filthy. Otherwise the property seemed cleaned. I would have liked to have been greeted upon entry since we were the only ones at the desk at the time but the lady behind the desk was training someone which I understand and sat there a minute before being greeted.
Stayed 1 night in Jul 2025

10/10 Excellent

Jody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well kept.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nina, Mandeville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so close to ruby falls
Stayed 2 nights in Jul 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
The young man at the desk was very polite and professional and quick
Stayed 1 night in Jul 2025

10/10 Excellent

Regina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good time

Clean and close to all the things we had planned
Stayed 2 nights in Jul 2025

10/10 Excellent

Rhonda

Traveled with group, Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property was close to our convention downtown without being crowded. Best of all worlds.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shine

Stayed 1 night in Jul 2025