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Comfort Inn & Suites Hamilton Place

Property class: 2.5

Choose dates to view prices

Photo gallery for Comfort Inn & Suites Hamilton Place

A modern bathroom with a large bathtub, a shower area, and a vanity with a mirror.
A hotel corridor with vending machines, a refrigerator, and a television on the wall.
A hotel dining area with wooden tables and chairs, a coffee station, and a microwave.
A hotel reception desk with a sign reading "Comfort Inn & Suites," a self-service kiosk, and a snack bar in the background.
A hotel room with a sofa, two ottomans, a desk with a chair, a TV, and framed pictures on the walls.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $87
includes taxes & fees
Nov 10 - Nov 11

Explore the area

View in a map
2341 Shallowford Village Dr, Chattanooga, TN, 37421
  • Place, Hamilton Place Mall
    ‪14 min walk‬
  • Place, Regal Hamilton Place
    ‪2 min drive‬
  • Place, Ruby Falls
    ‪18 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪5 min drive‬

Room options

View all photos for Suite, Non Smoking

A hotel room with a large bed, a wooden headboard, two bedside tables with lamps, a small desk, and a wall-mounted TV.

Suite, Non Smoking

7.0 out of 10
Good
(15 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, each with a wooden headboard, white bedding, and a blue throw blanket. There are bedside lamps and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a computer, a chair, a TV, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a flat-screen TV, a desk with a lamp, a wardrobe, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a chair, a mirror, and a bathroom visible through an open door.

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, desk, television, and a view of the cityscape.

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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  • Parking included
  • Air conditioning
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4.1 out of 5, Very good, 1,002 reviews
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About this property

Comfort Inn & Suites Hamilton Place

Hotel in Hamilton Place
A seasonal outdoor pool, a business center, and dry cleaning are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and free newspapers are onsite.
Comfort Inn & Suites Hamilton Place offers 76 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
A computer station is located on site and wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a seasonal outdoor pool, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited complimentary onsite parking is available on a first-come, first-served basis.
A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Comfort Hamilton Place Mall
Comfort Inn Hamilton Place Mall
Comfort Inn Chattanooga
Comfort Chattanooga

Comfort Inn & Suites Hamilton Place Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 276 out of 941 reviews
Rating 8 - Good. 302 out of 941 reviews
Rating 6 - Okay. 166 out of 941 reviews
Rating 4 - Poor. 107 out of 941 reviews
Rating 2 - Terrible. 90 out of 941 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice breakfast
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Typical road side hotel!!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

This is our third time staying here,pretty quiet,nice pool, close to everything!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & quiet
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was ok, nothing special.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Disliked: Amenities
Staff was good and room was clean. Bathroom need someupdates.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Good price and comfortable. Could have been cleaner. Staff was very nice and helpful
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great service amazing staff
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The rooms were clean and you sleep well, the parking was neutral. I recommend staying here to get a good night sleep.
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was clean, and staff was helpful. However the furniture was outdate, and there was a leak in the hallway. Building needs to be renovated to improve quality compared to neighboring hotels.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
The room was clean and the bed was comfortable. The location is good. Older hotel breakfast was just ok and the key to hotel room stoped working multiple times. Staff was helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very nice staff, very comfortable room.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and clean hotel. Easy parking and good snacks.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
It’s an older hotel. For the price, location, room was clean and kept nicely. Worth the value.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and comfortable. The staff were very friendly and courteous. I would definitely stay again!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort
Very pleasant & comfortable.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Nice room
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The exhaust fan in the bathroom did not work. The curtain rod had pulled loose from the ceiling and was hanging down. The dining area bench seats had the vinyl covering worn away. The towel hook was missing from the bathroom door and only one small rack for towels.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
My family love the stay.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, clean bed, very courteous and kind front desk agents, parking was great, the restaurant across the street was also amazing! I am very pleased with this day as I have had some nasty experiences over the past year and this one was exceptional
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was cheap but just ok
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Courteous staff. Hotel perfect in location for our needs. Room facilities perfectly adequate for our overnight stop on a long trip.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities
Bathroom tub was filthy
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Room was decent. Courteous staff. Nice location and very safe.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property looks good but use some attention a the shower in 207 could use some touch up. The only thing that surprised me me the outside door on the 2nd floor by parking appeared to stay unlocked I went out at 11pm an it was still unlocked.
Stayed 1 night in May 2026