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Comfort Inn & Suites Chattanooga West - Lookout Mountain

2.5 star property

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Photo gallery for Comfort Inn & Suites Chattanooga West - Lookout Mountain

Lobby
Indoor pool
Suite, Multiple Beds, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Pet friendly
  • Laundry
  • Air conditioning

Explore the area

Map
3117 Parker Ln, Chattanooga, TN, 37419
  • Ruby Falls
    ‪4 min drive‬
  • Lookout Mountain Incline Railway
    ‪5 min drive‬
  • Chattanooga Choo Choo
    ‪7 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪26 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Queen Queen Non Smoking Pet Friendly

Desk, blackout drapes, soundproofing, iron/ironing board

Queen Queen Non Smoking Pet Friendly

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 275 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Inn & Suites Chattanooga West - Lookout Mountain

Hotel in Lookout Valley
An indoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk. Housekeeping is available once per stay.
Comfort Inn & Suites Chattanooga West - Lookout Mountain offers 60 accommodations with coffee/tea makers and hair dryers. 49-inch LED televisions come with satellite channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chattanooga hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Comfort Inn & Suites Chattanooga West - Lookout Mountain features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site.

Comfort Inn & Suites Chattanooga West - Lookout Mountain is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LED TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
3 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Lookout Mountain
Comfort Inn Lookout Mountain
Comfort Inn Lookout Mountain Hotel
Comfort Inn Suites Lookout Mountain
Comfort Inn & Suites Chattanooga West - Lookout Mountain Hotel

Comfort Inn & Suites Chattanooga West - Lookout Mountain Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 384 out of 976 reviews
Rating 8 - Good. 321 out of 976 reviews
Rating 6 - Okay. 146 out of 976 reviews
Rating 4 - Poor. 71 out of 976 reviews
Rating 2 - Terrible. 54 out of 976 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Just ok.
Check in was terrible; the room I reserved was “given away” to another patron; no apologies was just told it was ok the front desk attendant would give me a different room other than what I reserved and what was cheaper than what I reserved. Very frustrated. The room was ok. It was cleanish and was adequate. Breakfast was a hot service and had a decent selection. I can’t say I would stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Esther

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family enjoyed our stay. The breakfast is delicious and the rooms are clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and nice people!
Stayed 1 night in Dec 2024

10/10 Excellent

Traudy

Traveled with family
Liked: Property conditions & facilities
The gas station entrance to the property has potholes
Stayed 1 night in Dec 2024

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
We liked how it was close to the attractions
Stayed 4 nights in Nov 2024

2/10 Terrible

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Unfortunately I experienced bed bugs. Staff was nice and they moved me to another room.
Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Staff was friendly and helpful. Room was clean and in good shape. Would stay here again.
Stayed 1 night in Dec 2024

4/10 Poor

Shawn

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Nov 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice motel but hidden behind bad road surfaces leading to motel
Stayed 1 night in Dec 2024

8/10 Good

Rudy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

William

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel overall had an odor and the first room we got had a burning smell from the heater. When we got switched to another room it was much better but there were ladybugs on the walls and ceiling and the water didn't drain in the tub. The workers were patient and considerate when it came to moving our room. Overall, the hotel itself wasn't the most ideal or welcoming environment.
Stayed 1 night in Nov 2024

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ivonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well lit area around the Parking Lot. Room was nice and clean.
Stayed 2 nights in Nov 2024

8/10 Good

Alayne

Liked: Cleanliness, staff & service
The rooms could use some updating, but it felt clean enough. Breakfast was decent! Friendly staff.
Stayed 1 night in Nov 2024

8/10 Good

Bethany, Eyota

Liked: Staff & service
No sheets in room for couch, only 3/4 towels, flooring isn't cut correctly.
Stayed 1 night in Nov 2024

10/10 Excellent

Filman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Randy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Emily

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Perfectly Fine Except Room Smell- Which Ruined It
Listen-- it was a very nice hotel. Perfectly serviceable. Staff was great, breakfast was great, beds were comfy. But our room smelled like cleaning supplies covering old urine. It made me feel dirty the whole time I was in the room. I couldn't get past the smell-- it made me think my bare feet were walking on pee carpet, and it affected every other aspect of my stay. We left earlier than we'd planned because I just wanted to be out of there. Also, side note: when my booking specifies that there will be 6 people in the suite, I really would appreciate bed linens for the sofa bed without having to go ask for them. And the couch beds are too small. Breakfast was good. Thank you.
Stayed 1 night in Nov 2024

6/10 Okay

David

Stayed 1 night in Nov 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for affordable safe place to see lookout mountain and rock city. This hit the bill with great bed and convenience to our destination. Plus the staff were very friendly and helpful. Nice quiet place .
Stayed 1 night in Nov 2024

4/10 Poor

Felina

Liked: Amenities
Disliked: Cleanliness, staff & service
I booked this property through Expedia. When I arrived I used my AmEx to check in. My room was located next to the elevator but the noise from the elevator was not nearly as loud as the people in the room next door or those walking down the hallway. In addition, due to the proximity of the hotel from the highway, you could hear the traffic. There was hair on the bathroom door. I was willing to overlook these things and bypass a negative review but then I was awaken by a phone call at 6:45 AM notifying me that there was a problem with my credit card. When I approached the front desk clerk to resolve the issue, I asked why wasn't I informed about the card at the time of the transaction and I was told that there system does not process until 3 AM. I already had a poor night's sleep due to the highway, hallway, and neighboring room noise, and then an early morning call - I left exhausted. And the hotel had increased its room rates due to a local event. Overall, a horrible experience.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to Lookout Mountain.
Stayed 2 nights in Oct 2024