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DoubleTree by Hilton Hotel Chattanooga Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Chattanooga Downtown

Lobby
Exterior
Seasonal outdoor pool
Reception
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Room service

Explore the area

Map
407 Chestnut St, Chattanooga, TN, 37402
  • Tennessee Aquarium
    ‪6 min walk‬
  • University of Tennessee at Chattanooga
    ‪12 min walk‬
  • Chattanooga Convention Center
    ‪14 min walk‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪16 min drive‬

Room options

View all photos for Suite, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Suite, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

  • 212 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 212 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 212 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • 212 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 212 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Down comforters, in-room safe, desk, blackout drapes

Suite

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About this property

DoubleTree by Hilton Hotel Chattanooga Downtown

4-star hotel in Downtown Chattanooga
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
DoubleTree by Hilton Hotel Chattanooga Downtown offers 186 accommodations with MP3 docking stations and safes. Beds feature down comforters. 49-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Hotel Chattanooga Downtown features a 24-hour fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 11 meeting rooms. Event facilities measuring 15738 square feet (1462 square meters) include conference space. This business-friendly hotel also offers concierge services, dry cleaning/laundry services, and a convenience store. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

DoubleTree by Hilton Hotel Chattanooga Downtown has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7 AM and 11 AM.
DoubleTree by Hilton Hotel Chattanooga Downtown has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free area shuttle
  • Secured, uncovered self parking on site (USD 25 per night)
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18 for adults and USD 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 11 meeting rooms
  • 15,738 square feet of conference space
  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay (maximum USD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 18 for adults and USD 7.95 for children
  • Uncovered self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 125.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April 12 to October 01
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chattanooga DoubleTree
DoubleTree Chattanooga
DoubleTree Hilton Chattanooga
DoubleTree Hilton Hotel Chattanooga
Hilton DoubleTree Chattanooga
DoubleTree Hilton Chattanooga Hotel

DoubleTree by Hilton Hotel Chattanooga Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 571 out of 1001 reviews
Rating 8 - Good. 229 out of 1001 reviews
Rating 6 - Okay. 109 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lucy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Bill

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I had a nice and delicious dinner at the hotel restaurant The Grove. We had the crab cake and salmon, each dinner came with 2 sides and mouth watering little biscuits. The waitress was very nice and gave us time to look around and decide on what our choices would be. When we ordered our delicious meals arrived promptly. We had a jacuzzi room and the jacuzzi was gigantic, so nice to sore muscles. Our experience was fantastic and we will definitely be back.
Stayed 1 night in Feb 2025

8/10 Good

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the restaurant and bar closed early for some reason
Stayed 1 night in Feb 2025

8/10 Good

Janet

Stayed 1 night in Feb 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Stayed 2 nights in Dec 2024

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very nice. Only complaint, the water was not very hot for our showers in the am.
Stayed 1 night in Feb 2025

10/10 Excellent

Merri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

Beautiful and Immaculate full service hotel. My King Suite was awesome and the restaurant ON SITE was superb.
Stayed 1 night in Jan 2025

8/10 Good

christopher

Stayed 1 night in Jan 2025

8/10 Good

Johana

Stayed 1 night in Jan 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. All employees were kind, courteous and friendly. Great condition
Stayed 4 nights in Sep 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean!
Stayed 1 night in Dec 2024

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Daryl

Stayed 1 night in Dec 2024

6/10 Okay

Manuel

Traveled with partner
Liked: Amenities, property conditions & facilities
Good place to relax, romantic dinner. Very clean and elegant. They need to work on the food availability for dinner , many items on menu not available. Service waiters a bit slow / tad lost.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Missing battery in tv remote was quickly remedied. Shower drain was clogged with hair and wouldn’t drain until i unclogged it and long hairs stuck to side of shower. Was just my son and I so definitely not ours. Indicated the shower had not been cleaned
Stayed 1 night in Dec 2024

10/10 Excellent

Jeannine

Nice and convenient
Stayed 2 nights in Nov 2024

10/10 Excellent

Daisy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel stay i’ve ever had!
Stayed 2 nights in Dec 2024

2/10 Terrible

Raghunath

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Double tree in downtown Chatanooga was the worst hotel experience,ever, as this hotel was not well cleaned, carpetting, beds, and rooms smelled of cig smoke, and had non functional thermostats. Most upsetting was Gunner at the front desk, who was very rude and unprofessional with his attitude, starting from our enquiry of water bottles, and he himself suggested full refund, compelling us to look for options, based on above described room issues. He suggested to find options bc we told him this hotel and room mgmt was very unsatisfactory. Once we were on the phone to find nearby options, he refused to refund and waive fees(which he 1st said he would.) Then I asked to speak to his mgr and he said he would refund without penalty but takes 3-5 business days. I have a card with mgr mnber and will call to discuss how inconvenient and embarassing this has been, to find a clean room with working temperature, but also get a hassle, delay, and chaos out of this. Never had this expereince with any other hotel or double tree. Customer Service helped me to find option in another nearby Doubletree, Hamilton Place. This branch is clean, friendly, and the actual expected hilton experience for loyal customers. I want to be refunded with no fees for the downtown DThotel, ans reimbursed for the delay of 2 hours and our inconvenience travelling from Florida. I will definitely write negative reviews if this issue is not refunded fully and reimbused for our inconvenience and hassles today,
Stayed 1 night in Dec 2024

2/10 Terrible

F

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Debricka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and Clean
Stayed 1 night in Dec 2024