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Douglas Inn And Suites

2.0 star property

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Photo gallery for Douglas Inn And Suites

Free daily continental breakfast
Family Suite | Living area | 40-inch TV with digital channels
Hallway
Deluxe Single Room | Desk, laptop workspace, blackout drapes, iron/ironing board
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
$87
includes taxes & fees
Jan 5 - Jan 6, 2026

Explore the area

View in a map
2600 Westside Drive NW, Cleveland, TN, 37312
  • Place, Tennova Healthcare
    ‪5 min walk‬
  • Place, Cleveland State Community College
    ‪9 min walk‬
  • Place, Tennova Healthcare - Cleveland
    ‪3 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪25 min drive‬

Room options

View all photos for Family Suite

Family Suite | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Suite

  • 616 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Single Room

Deluxe Single Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Single Room

8.8 out of 10
Excellent
(54 reviews)
  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Double Room

8.6 out of 10
Excellent
(58 reviews)
  • 308 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Douglas Inn And Suites

Cleveland motel with free breakfast
This smoke-free motel features a fitness center, a business center, and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Housekeeping is available on request.
Douglas Inn And Suites offers 40 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and hair dryers. Premium digital television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Cleveland motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include a fitness center.

Guests under 13 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wireless Internet access is complimentary. This motel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This Mediterranean motel also offers a fitness center, a vending machine, and laundry facilities. Complimentary self parking is available on site.

Douglas Inn And Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 13 years old are not allowed in the fitness facility

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Douglas Inn And Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 487 out of 1002 reviews
Rating 8 - Good. 280 out of 1002 reviews
Rating 6 - Okay. 112 out of 1002 reviews
Rating 4 - Poor. 68 out of 1002 reviews
Rating 2 - Terrible. 55 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean room. Would stay here again.
Stayed 1 night in Sep 2025

8/10 Good

Jeffrey

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Sep 2025

10/10 Excellent

Anissa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean and quiet. 5 star!
Stayed 1 night in Sep 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Gustavo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Eric

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
There was hardly anyone staying at this Hotel yet when I booked it through Expedia, they claimed that there was only two rooms left. Thats more of an Expedia issue probably "baiting" cutomers to hurry up and book. As far as the hotel goes, not many people staying there at this hotel but breakfast was a joke.Three little muffin sized egg patties about 1/4 inch thick were left (an hour before end of service) and no breakfast meats whatsoever. i.e. bacon, or sausage. I cup of coffee left and there was three of us! They had a waffle maker but thats about it. Went to Cracker Barrell beside the Hotel instead and spend $40 needlessly for breakfast. Fire supression system in our room qas hanging down out of the celing too. You can tell that the people who run this Hotel are tight as a tick and try to cut back on spending money, but at the inconvenience of the customer?
Stayed 1 night in Sep 2025

6/10 Okay

GARY

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service excellent!!
Stayed 1 night in Sep 2025

8/10 Good

Neil

Liked: Cleanliness
ivjv
Stayed 1 night in Sep 2025

10/10 Excellent

Lyn, Port Richey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean and comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room newly renovated. Lighting in room was great. Plenty of outlets for devises.
Stayed 4 nights in Sep 2025

10/10 Excellent

Brandon

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Morrisa

Traveled with group
Liked: Cleanliness, property conditions & facilities
Property was fine. Room was fine once they brought us a remote. My gripe comes because she charged me for my service dog, $21.95. She said because i didnt have papers or a card, she had to charge me. I believe that is illegal.
Stayed 1 night in Sep 2025

10/10 Excellent

Lloyd

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when I'm in the area.
Stayed 1 night in Jun 2025

6/10 Okay

craig

Disliked: Cleanliness, property conditions & facilities, room comfort

Do ok with what they have.

The building is not insulated against the freeway noise. I was awakened by some vagrants singing in front of my room at 4 am. Not the greatest part of town I suppose, The room was adequate for the price. Breakfast bar is shy.
Stayed 1 night in Sep 2025

6/10 Okay

Kenneth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water or lukewarm took cold showers for two days I stayed talk with management didn’t fix the problem they weren’t concern about it
Stayed 2 nights in Sep 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our One night stay

One night stay - the 2nd floor (elevator)👍room was very nice, the bed comfortable and great walk-in shower. We Walked to Cracker Barrel next door for dinner. Next morning we ate the continental breakfast which was satisfactory before check out. Staff👍
Stayed 1 night in Sep 2025

10/10 Excellent

Lorrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for price

It was good for the price. It is pet friendly but the issue is that you may be woken up with dogs barking. It was clean. The breakfast was not anything to speak of.
Stayed 1 night in Aug 2025

8/10 Good

Cade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Find hotel experience, but the water in the shower wasn’t even lukewarm
Stayed 1 night in Aug 2025

6/10 Okay

Faith

Traveled with family
Liked: Staff & service
The room was extremely small and seemed clammy.
Stayed 1 night in Aug 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Dennis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good value. Room was clean but had an odor. Friendly check in.
Stayed 1 night in Aug 2025

2/10 Terrible

Jill

Stayed 1 night in Jul 2025