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Douglas Inn And Suites

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Douglas Inn And Suites

Deluxe Single Room | Desk, laptop workspace, blackout drapes, iron/ironing board
Hallway
Family Suite | Desk, laptop workspace, blackout drapes, iron/ironing board
Free daily continental breakfast
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
2600 Westside Drive NW, Cleveland, TN, 37312
  • Tennova Healthcare
    ‪11 min walk‬
  • Cleveland State Community College
    ‪16 min walk‬
  • Create & Celebrate Studio
    ‪2 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪26 min drive‬

Room options

View all photos for Deluxe Single Room

Deluxe Single Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Single Room

  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Suite

  • 616 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Double Room

  • 308 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Quality Inn

Pool
Breakfast included
Pet friendly
Parking included
3.9 out of 5, Good, (516)
The price is $67
per night
$81 total
includes taxes & fees
Feb 5 - Feb 6
Quality Inn

About this property

Douglas Inn And Suites

Cleveland motel with free breakfast
This smoke-free motel features a fitness center, a business center, and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Housekeeping is available on request.
Douglas Inn And Suites offers 40 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and hair dryers. Premium digital television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Cleveland motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include a fitness center.

Guests under 13 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wireless Internet access is complimentary. This motel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This Mediterranean motel also offers a fitness center, a vending machine, and laundry facilities. Complimentary self parking is available on site.

Douglas Inn And Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 13 years old are not allowed in the fitness facility

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Douglas Inn And Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 489 out of 1000 reviews" "
Rating 8 - Good. 300 out of 1000 reviews" "
Rating 6 - Okay. 99 out of 1000 reviews" "
Rating 4 - Poor. 63 out of 1000 reviews" "
Rating 2 - Terrible. 49 out of 1000 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Stayed 1 night in Oct 2024

6/10 Okay

albert, las vegas

Liked: Amenities
Disliked: Cleanliness
Roaches, spiders. Place needs pest control otherwise it would have been ok. Told desk when checking out.
Stayed 1 night in Oct 2024

10/10 Excellent

Chelsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean value
Exceeded expeditions for the price. Wonderful customer service day and night. Decent breakfast and clean updated room!
Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Staff was friendly and efficient. The room was clean and comfortable. There was plenty of places to eat close by. Nice place for the affordable price. I would definitely recommend it to others and stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Donna

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Tepid hot water in the shower and none at the sink. Told we didn’t turn knob far enough. There was no way we could have turned it any further. Hair in the sink and it wasn’t mine. Breakfast choices okay. Won’t stay here again.
Stayed 1 night in Oct 2024

6/10 Okay

Curtis

Liked: Staff & service
Review for Douglas Inn & Suites I recently stayed at Douglas Inn & Suites, and while it offered a bit more comfort than a Super 6, it didn't quite reach the standards of a Howard Johnson. Upon checking in, I was greeted by a friendly gentleman at the front desk, which was a nice touch. However, despite being the only guest at the motel during my visit, I was placed in a room on the second floor. This presented some challenges, as my room was situated between an elevator on one side and a very loud Coke machine with an ice maker on the other. The noise made it challenging to relax at times. The bathroom, unfortunately, had some brown stains on the shower floor that looked like mildew. This was disappointing and detracted from the overall cleanliness of the room. As for breakfast, I was expecting a continental spread but found the offerings to be somewhat limited. They served pre-made biscuits, fake eggs, gravy, waffles, oatmeal, cereal, apple and orange juice, and coffee and milk. However, there were no meats, fruits, or vegetables, which felt like a missed opportunity for a more satisfying meal. Overall, Douglas Inn & Suites has its merits, especially with its friendly staff and decent accommodations. However, improvements in room placement, cleanliness, and breakfast variety could elevate the experience significantly. If you're looking for a budget-friendly stay with some comforts, it might be worth considering, but just be aware of these quirks.
Stayed 1 night in Oct 2024

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Clean, nice, great breakfast, and affordable. Loved it!.
Stayed 1 night in Sep 2024

10/10 Excellent

Leonid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, new modern rooms, great location.
Stayed 1 night in Oct 2024

8/10 Good

Amitabho, Fishers

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and clean. You will not regret staying here. A small thing - Shampoo and body wash wasn't there in our room & possibly there is not a daily room service (as we did not get one) - cross check this if you plan longer stays.
Stayed 2 nights in Oct 2024

10/10 Excellent

ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay with family for a couple of nighs
Comfortable and clean rooms. Great value! Breakfast was very basic...
Stayed 2 nights in Oct 2024

10/10 Excellent

Sibyl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for the affordable price. Everything was very clean and comfortable.

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smell bad
Stayed 1 night in Jun 2024

10/10 Excellent

Barton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Michael, Springfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel was a great value for the money. The beds were comfortable, the shower spacious with good water pressure, and good lighting options in the room. The breakfast area was clean but the food options less than noteworthy.
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel seemed to have a very good rating. Room furnishing were a mishmash of things. Room seemed dirty like the kitchen floor. The sheer curtains had rips.
Stayed 5 nights in Sep 2024

6/10 Okay

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay for the price.
Stayed 1 night in Oct 2024

8/10 Good

debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
budget friendly safe
I felt comfortable and safe. This was a very budget friendly choice to visit the area and look at homes
Stayed 4 nights in Sep 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
A joy to stay at
Updated clean room. Both desk clerks friendly and efficient. Very pleasant surprise, better than most big name chains I usually stay at. I try to support the family owned business. Going back in spring and plan on staying there. Thank you
Stayed 4 nights in Oct 2024

8/10 Good

Marion

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Sep 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfactory
Comfortable, well-maintained and convenient to the interstate highway and some good restaurants. Would stay again.
Stayed 1 night in Jul 2024