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Douglas Inn And Suites

2.0 star property

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Photo gallery for Douglas Inn And Suites

Free daily continental breakfast
Hallway
Deluxe Single Room | 1 bedroom, desk, laptop workspace, blackout drapes
Family Suite | Living area | 40-inch TV with digital channels
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Air conditioning
$81
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
2600 Westside Drive NW, Cleveland, TN, 37312
  • Place, Cleveland State Community College
    ‪11 min walk‬
  • Place, Lee University
    ‪4 min drive‬
  • Place, North Cleveland Church of God
    ‪6 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪24 min drive‬

Room options

View all photos for Family Suite

Family Suite | 1 bedroom, desk, laptop workspace, blackout drapes

Family Suite

  • 616 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Single Room

Deluxe Single Room | 1 bedroom, desk, laptop workspace, blackout drapes

Deluxe Single Room

8.8 out of 10
Excellent
(53 reviews)
  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, desk, laptop workspace, blackout drapes

Deluxe Double Room

8.6 out of 10
Excellent
(58 reviews)
  • 308 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Douglas Inn And Suites

Cleveland motel with free breakfast
This smoke-free motel features a fitness center, a business center, and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Housekeeping is available on request.
Douglas Inn And Suites offers 40 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and hair dryers. Premium digital television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Cleveland motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include a fitness center.

Guests under 13 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wireless Internet access is complimentary. This motel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This Mediterranean motel also offers a fitness center, a vending machine, and laundry facilities. Complimentary self parking is available on site.

Douglas Inn And Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 13 years old are not allowed in the fitness facility

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Douglas Inn And Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 485 out of 1001 reviews
Rating 8 - Good. 285 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 67 out of 1001 reviews
Rating 2 - Terrible. 54 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were comfy
Stayed 1 night in Aug 2025

10/10 Excellent

Don

Traveled with family
Liked: Amenities
Nice people!! And nice rooms will try breakfast in the morning so far its great!!
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony, Bartow

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk clerk was very friendly and made us feel welcome
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Recently remodeled and a great value.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing! Older building but the room was totally remodeled. The staff was great also. Clean, quiet and convenient to I-75. Have recommended this place to our friends that drive up North (and back).
Stayed 1 night in Aug 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Our room was excellent. Clean, updated with rain shower with a glass 3/4 wall and sloping shower floor!
Stayed 1 night in Aug 2025

10/10 Excellent

ROY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Recently remodeled showers were very nice. Beds were comfortable.
Stayed 3 nights in Aug 2025

10/10 Excellent

ross

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

April Denise

Business traveler
Liked: Staff & service, property conditions & facilities
The front desk lady, Paula, is very nice and welcoming. Very helpful. Didnt like the housekeepers making so much noise 7am or before.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was not very good. I didn’t really expect it to be since Indians own the hotel! But the room and the facilities were very clean. The bed was semi comfortable. Overall it was a great value!
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No way!

Bathroom door didn't shut hotel was dingy and dirty. They had fresh paint that was likely just a cover up.
Stayed 1 night in Jul 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Needed a hotel while traveling, chose this property due to the reviews. Easy access to highway, renovated room and bathroom. Deluxe room was spacious. Would recommend if in the area
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying here on and off for 5 years while travelling for vacation, just a great place to get some shut eye.
Stayed 1 night in Jul 2025

10/10 Excellent

Dana

Liked: Cleanliness, property conditions & facilities, room comfort

A nice hotel to come back to

We put this on our list of the hotel to come back to when we're in the area. Very clean well done.
Stayed 1 night in Jul 2025

10/10 Excellent

Ra-Chelle

Stayed 1 night in Jul 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Once you get in the room, it’s ok! The room itself is fine. My AC unit dripped and someone put a bowl underneath to catch the drips, but for one night, that was ok. The shower handle popped off, but no big deal, I just put it back on and it worked fine. Overall, for the price, this place was fine. The staff were very friendly, the room was clean. For the price, it was ok.
Stayed 1 night in Jul 2025

8/10 Good

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Showing it’s age, but inside was clean and a/c works.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Qing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and clean room
Stayed 1 night in Jul 2025

8/10 Good

Jack

Traveled with partner
Liked: Cleanliness, staff & service
Tile walkin shower was nice Price was good
Stayed 1 night in Jul 2025

10/10 Excellent

Donna

Stayed 1 night in Jul 2025

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times when whitewater rafting. The renovations are beautiful and we will definitely stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Dennis

Stayed 1 night in Jul 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Vickie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Updated nicely and very clean
Stayed 1 night in Jul 2025