Fairfield Inn & Suites by Marriott Cleveland

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairfield Inn & Suites by Marriott Cleveland

View from property
Lobby
Indoor pool
Exterior
Pillowtop beds, desk, blackout drapes, iron/ironing board

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Laundry
  • Pool
  • Housekeeping
  • Air conditioning

Explore the area

Map
2815 Westside Dr Nw, Cleveland, TN, 37312
  • Tennova Healthcare
    15 min walk
  • Cleveland State Community College
    17 min walk
  • Create & Celebrate Studio
    3 min drive
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    27 min drive

Room options

Room, 1 King Bed, Non Smoking

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Fairfield Inn & Suites by Marriott Cleveland

Cleveland hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott Cleveland offers 82 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Fairfield Inn & Suites by Marriott Cleveland features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 1227 square feet (114 square meters) include conference space. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Fairfield Inn & Suites by Marriott Cleveland is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,227 square feet of conference space
  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from December 3 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 11:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott Cleveland
Fairfield Inn Marriott Hotel Cleveland
Fairfield Inn Marriott Cleveland Hotel
Fairfield Inn Suites by Marriott Cleveland
Fairfield Inn riott Cleveland
Fairfield Inn & Suites by Marriott Cleveland Hotel
Fairfield Inn & Suites by Marriott Cleveland Cleveland
Fairfield Inn & Suites by Marriott Cleveland Hotel Cleveland

Fairfield Inn & Suites by Marriott Cleveland Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 382 out of 640 reviews" "
Rating 8 - Good. 180 out of 640 reviews" "
Rating 6 - Okay. 48 out of 640 reviews" "
Rating 4 - Poor. 19 out of 640 reviews" "
Rating 2 - Terrible. 11 out of 640 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Dorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Sep 2024

8/10 Good

Atta-ul-wahab

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Debbi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice. The entry and breakfast area are awesome. However, the room itself was a little tight. The tv was on a low dresser and hard to watch in bed putting a strain on your neck. Overall. it was nice for a night.
Stayed 1 night in Sep 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was good, but the breakfast wasn’t good at all. We stayed there again because of the facility and the quality of the breakfast. This time is was not up to par. Probably won’t stay there again.
Stayed 2 nights in Aug 2024

6/10 Okay

Tamara

Traveled with partner
Mold/mildew around the sink drain. Was told to get hot water, must leave it running for 10 mins. Safety pin open on the carpet in the hallway. Room is small.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Doug

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in and check-out process was efficient and friendly. Our room was comfortable and clean, and we enjoyed the breakfast.
Stayed 1 night in Jul 2024

8/10 Good

Nancy J

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice except no hot water.
Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Stayed 3 nights in Jul 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities
It barely met expectations
Stayed 1 night in Jun 2024

10/10 Excellent

Darrin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly. Check in was super easy. Room was clean and quiet. Great experience!
Stayed 1 night in Jun 2024

8/10 Good

uriel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and clean the only complaint is that the bathroom is not well lit. You can’t see yourself well in the mirror. For the price paid I would want more lighting.
Stayed 1 night in May 2024

4/10 Poor

Kristen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall not bad however multiple opportunities for improvement. The elevator was quite slow. Outside fountain area very pretty however hard to enjoy with leaf blower noise. Out front they were pressure washing or something which attracted the cicadas. The side entrance door first level by 103 was open the entire time during my stayby about an inch (rug keeping door from closing) obviously no security checks completed. Breakfast was lackluster and ac unit in room was stuck on…. Which made it very chilly in room. Disappointing for a Marriott chain
Stayed 1 night in May 2024

10/10 Excellent

charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT
CLEAN good breakfast
Stayed 1 night in May 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value overall
We have stayed here 4 times in the last few years. The hotel is clean and the beds are comfortable. Breakfast is typical “free” breakfast. Scrambled eggs microwaved from a carton and “Canadian bacon” which I’ve never seen in my 60 years of eating bacon in Canada. Unfortunately, the only yoghurt available is fat free, which I don’t like. I like the biscuits and gravy as a nice alternative. Overall, it’s adequate for an evening stopover when traveling. It’s 5 minutes from the City Cafe diner, which is definitely worth stopping at. A huge menu with massive servings and a cake menu that has at least 25 choices.
Stayed 1 night in May 2024

8/10 Good

Wayne

Liked: Staff & service
Overall good value.
This was our 4th stay at this hotel and overall it meets our needs for a stopover night enroute to/from Florida. In general, it’s good value and although it’s getting a little worn, the room was clean. The cleanliness of the hallway carpets and elevator floor looked liked they haven’t been cleaned in ages though.
Stayed 1 night in Apr 2024

10/10 Excellent

Bo Joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful
Stayed 1 night in Apr 2024

4/10 Poor

Jennifer S

Disliked: Cleanliness, staff & service, property conditions & facilities
First of all, when I got there no one was at the desk. I waited and waited. I called out hello to no avail.I had to call on my phone and the gentleman that was supposed to be working woke up in the breakfast area and came over to help me. Then I walked up to my room to very dirty floors that were in a bad need of sweeping. My room and the shower had a big yellow spot where you would stand! The tv stand had spots where drinks were sat down and not cleaned. At breakfast the hostess was very unfriendly and unhelpful. The tables and chairs were filthy. Then I checked out and the desk clerk was rude too. Breaks my heart. My family used to go this location years ago and it was great. Time has not been kind here.
Stayed 1 night in Apr 2024

10/10 Excellent

Ron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, everyone was very nice Breakfast was exceptional.
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice room, and we like the complimentary breakfast
Stayed 1 night in Feb 2024

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay except the HARD pillows!
We travel frequently to and from our winter home and our summer home so we see a lot of different hotel rooms. I’d say this hotel was nice, clean and friendly and helpful staff but the one downfall were the pillows. We had a room with two queen beds and a total of 8 pillows, which was nice but…. The pillows were so firm I barely slept all night. They were so thick and hard my neck still hurts from trying to sleep on them. They’d be fine for people who like an extra firm pillow but it wasn’t good for me. I’d stay again but remember to bring my own pillow in.
Stayed 1 night in Feb 2024

6/10 Okay

Andrea

Business traveler, Traveled with family
Liked: Amenities
The rooms, bathrooms in particular could have been more clean, especially for a Marriott.
Stayed 1 night in Feb 2024

10/10 Excellent

CHARLES

Stayed 1 night in Jan 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024