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Hampton Inn & Suites Chattanooga/Downtown

2.5 star property

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Photo gallery for Hampton Inn & Suites Chattanooga/Downtown

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Exterior
Lobby
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pet friendly

Explore the area

Map
400 Chestnut St, Chattanooga, TN, 37402
  • Tennessee Aquarium
    ‪6 min walk‬
  • Chattanooga Convention Center
    ‪16 min walk‬
  • Chattanooga Choo Choo
    ‪3 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪23 min drive‬

Room options

View all photos for King studio suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King studio suite

  • 480 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Two queens studio special

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two queens studio special

  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Two queens studio suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two queens studio suite

  • 480 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Two queens

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two queens

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, Non-Smoking, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

One King Bed, Non-Smoking, Accessible

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hampton Inn & Suites Chattanooga/Downtown

Hotel in Downtown Chattanooga
An indoor pool, an outdoor pool, and a fitness center are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hampton Inn & Suites Chattanooga/Downtown offers 134 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Chattanooga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hampton Inn & Suites Chattanooga/Downtown provides an outdoor pool and a fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 398 square feet (37 square meters) include conference space. This business-friendly hotel also offers a terrace, coffee/tea in a common area, and laundry facilities. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
The Bend - Onsite bar. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 18 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bend

Things to do

  • Gym
  • Heated pool
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 398 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 18 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Chattanooga/Downtown
Hampton Inn Hotel Chattanooga/Downtown
Hampton Inn Chattanooga/Downtown Hotel Chattanooga
Hampton Inn Chattanooga/Downtown Hotel
Hampton Inn Chattanooga/Downtown Chattanooga
Hampton Inn Suites Chattanooga/Downtown
Hampton Inn Chattanooga
Hampton & Suites Chattanooga
Hampton Inn & Suites Chattanooga/Downtown Hotel
Hampton Inn & Suites Chattanooga/Downtown Chattanooga
Hampton Inn & Suites Chattanooga/Downtown Hotel Chattanooga

Hampton Inn & Suites Chattanooga/Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1003 reviews
Rating 8 - Good. 256 out of 1003 reviews
Rating 6 - Okay. 93 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 24 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

KAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Destination Stay
One of our favorite places to stay in Chattanooga. Central to everything! Fabulous breakfast and 100% sanitation rating. Quiet rooms, amazing indoor outdoor pool, beautifully decorated for the holidays. We love the staff!
Stayed 2 nights in Dec 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel is ok overall parking is terrible and there was no working bar which was one of primary reasons we chose it!
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A friendly staff, a safe place, very good everything in the same way a good breakfast.
Stayed 1 night in Dec 2024

8/10 Good

Rosalinda

Liked: Cleanliness, staff & service, property conditions & facilities
The parking is very difficult ANd the bed was too high.
Stayed 1 night in Dec 2024

10/10 Excellent

Joy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Very clean and friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Jaelee

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

April

Disliked: Staff & service, property conditions & facilities
We arrived to a king bed. We needed a double for our daughter. Front desk wouldn’t even attempt to help us!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t know what to expect, so we were pleasantly surprised how nice the property was & the surrounding area. We felt very safe walking around downtown and trying different restaurants. We’ll definitely return.
Stayed 3 nights in Dec 2024

10/10 Excellent

Steven

Traveled with family
Stayed 3 nights in Nov 2024

4/10 Poor

Justin

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Alexis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
WiFi was down, so checking in was horrible. Also couldn’t watch anything on tv due to WiFi not working.
Stayed 1 night in Nov 2024

6/10 Okay

John

Traveled with family and small children
Location was great. Parking wasn’t a problem. Breakfast wasn’t great. Water didn’t get that hot for the shower. Elevators were slow and one didn’t work fully
Stayed 2 nights in Nov 2024

10/10 Excellent

Leanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay and very close to riverfront downtown Chattanooga.
Stayed 2 nights in Nov 2024

10/10 Excellent

Janet

Traveled with group
Huge room! Loved the downtown location! Parking was wonderful~ we enjoyed it!
Stayed 2 nights in Nov 2024

10/10 Excellent

Larry, Prairie Village

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Lashell

Liked: Property conditions & facilities
Bed was hard, breakfast food was so so. Clean at staff was great!
Stayed 4 nights in Oct 2024

10/10 Excellent

Matthey

Liked: Cleanliness, staff & service, property conditions & facilities
Property in great location to the Tennessee River. Would definitely stay here again. Pet friendly which is why we chose to stay here. Staff was very friendly / answered questions/ even gave us options for pet friendly restaurants.
Stayed 2 nights in Nov 2024

10/10 Excellent

Emily

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the size of our room. Since we were staying for multiple nights, it was nice to have enough space in the room for all of our stuff. We didn't feel like we were on top of each other. We also loved the convenience of being downtown and the ability to walk to the aquarium, restaurants, Chattanooga Lookouts game, and the river. Our son also loved the pool, and he spent a lot of time swimming during the day and at night. Karen at the front desk was very helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

CHRISTEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the Chattajack race. Very friendly and nice property location. Great breakfast and convenient.
Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
Nice corner room with plenty of space for my family.
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
A definite miss for our beloved Hampton Inn
We love Hampton Inns. Unfortunately, this property was our least favorite. We couldn’t get our room serviced for over 4 days. The front desk hotel staff were intermittent in the welcoming customer service we usually experience. The day team was friendly but the evening/overnight team seemed miserable and gave that level of service. We were given a handicap room on the 2nd floor. It had a connecting door to another room. It was extremely loud and uncomfortable. The pillows were awful. On a positive note, the breakfasts were some of the best we’ve experienced at a Hampton Inn.
Stayed 4 nights in Oct 2024