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Heritage Inn

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Inn

Standard Room, 2 Double Beds, Non Smoking | Free WiFi
Lobby
Free WiFi
Property grounds
Free WiFi

Reviews

5.8 out of 10

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • 24/7 front desk
  • Parking included

Explore the area

Map
1631 Guthrie Drive, Cleveland, TN, 37311
  • Tennova Healthcare
    12 min walk
  • Cleveland State Community College
    20 min walk
  • Waffle House
    3 min walk
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    27 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

Free WiFi

Standard Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Free WiFi

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Smoking

Free WiFi

Standard Room, 1 Queen Bed, Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Double or Twin Room, Accessible

  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Royal Inn

Pet friendly
Parking included
Free WiFi
Air conditioning
4.0 out of 5, Very Good, (90)
The price is $69
per night
$87 total
includes taxes & fees
Jan 2 - Jan 3
Royal Inn

About this property

Heritage Inn

Cleveland motel with free in-room WiFi
Along with a 24-hour front desk, this motel has free self parking and free WiFi in public areas.
Heritage Inn offers 25 accommodations with air conditioning. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels. Housekeeping is provided daily.

Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Heritage Inn Cleveland
Heritage Inn Motel
Heritage Inn Cleveland
Heritage Inn Motel Cleveland

Heritage Inn Reviews

Reviews

5.8
Rating 10 - Excellent. 10 out of 75 reviews" "
Rating 8 - Good. 21 out of 75 reviews" "
Rating 6 - Okay. 13 out of 75 reviews" "
Rating 4 - Poor. 11 out of 75 reviews" "
Rating 2 - Terrible. 20 out of 75 reviews" "

6.4/10

Cleanliness

5.8/10

Staff & service

5.0/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Dean

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Beth

Traveled with family
Disliked: Amenities, property conditions & facilities
The room smelt and looked unclean. The guy who checked us in was also kind of rude.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was worth the cost. It was clean and affordable. Highly recommend it if traveling on a budget!
Stayed 1 night in Sep 2023

2/10 Terrible

Jesse

Stayed 1 night in Jun 2023

4/10 Poor

Darrel

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The bathroom door knob was broken on the inside n the tv half work n there was mice dropping in some the drawers n kill a few of roaches in the room n one of the drawers handle was broken also n the telephone in the room was not working
Stayed 5 nights in Jun 2023

8/10 Good

Dylan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very decent and fairly cheap too would stay again

6/10 Okay

Ken

Disliked: Staff & service, amenities
When checking in, there was a tiny window outside that someone passed a pen and paper to fill out to me to fill in! Then I had to pass my id and credit card through the tiny window and received a key for the room. The whole time checking in I never saw who I was dealing with!! Very strange
Stayed 1 night in Apr 2023

8/10 Good

Shante

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, clean room
Stayed 1 night in Mar 2023

8/10 Good

candace

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Na
Stayed 1 night in Jan 2023

2/10 Terrible

Andrea

Stayed 1 night in Dec 2022

8/10 Good

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

2/10 Terrible

Anna

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Would not recimend this place... They told me one price and charged me 25.00 more then they said... The rooms were dirty the tv didnt work... No tissue paper in the room... No towels... The mananger was really smart with me and just plain out rude...
Stayed 1 night in May 2022

6/10 Okay

Donna

Disliked: Property conditions & facilities
Look elsewhere
Room needed work. Plaster coming off ceiling. Bathroom door didnt shut. Bed was clean but there was holes in the sheets from cigarettes. Would not recommend. 2/10
Stayed 1 night in Apr 2022

2/10 Terrible

Holly

The gentleman is very rude
Stayed 1 night in Apr 2022

10/10 Excellent

Curtis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Stayed 1 night in Dec 2021

8/10 Good

farron, carrollton

Liked: Cleanliness
Disliked: Property conditions & facilities
Hot water, decent bed, heater was on when I arrived on a chilly night. Small room, older, and late night check in was odd. Hey, it was a stop over late at night procured based on pricing. Met my needs at the time.
Stayed 1 night in Nov 2021

10/10 Excellent

Stephanie

Super friendly staff, The rooms were very clean, I recommend this to others
Stayed 2 nights in Nov 2021

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They wanted to charge me a pet deposit for outside
Stayed 1 night in Oct 2021

10/10 Excellent

Coleshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Bethany

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The owner's/management was so nice and pleasant to me and honestly, not too many people have been pleasant to be around! I seem to push
Stayed 1 night in Sep 2021

10/10 Excellent

John, Jasper

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good price and location. My sink doesn't drain that well; probably has hair holding it back. Bring me a wire with a hook one end and a loop on the other, and I'll fish out the "rat"!
Stayed 4 nights in Sep 2021

6/10 Okay

Johnny

Disliked: Cleanliness, property conditions & facilities
Adequate
Adequate at best, ok for short night. Only good- cheap price.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was unable to check in they refused to allow check in even with payment already paid and credit card on file without $100 cash deposit also refused to also give me a refund
Stayed 1 night in Jul 2021

2/10 Terrible

Randall

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Stay unless you absolutely have too.
When I first arrived to check in they told me, my name wasn't in the books and was about to charge me 80$ a night, I booked this Motel back in March of 2021 for only 47$ a night I was a little upset since I just got off from a long drive and just wanted a bed to rest in but could not. I left the Motel to cool off and get something to eat came back later and had my wife show them I did rent a room from hotels.com and they finally agreed. Once we got into the room it wasn't the one I requested. it was two full beds and I wanted one queen bed, but they was all booked and I couldn't get my room changed. On the sigh out front of the motel it says daily cleaning, They didn't clean our room one day we was there, and we stayed for three nights.
Stayed 3 nights in Jun 2021