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Hilton Garden Inn Chattanooga Downtown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Chattanooga Downtown

Exterior
Terrace/patio
Premium bedding, down comforters, in-room safe, desk
Junior Suite, 1 King Bed, Non Smoking | Living area | 36-inch LCD TV with cable channels, TV
Lobby lounge

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
311 Chestnut St, Chattanooga, TN, 37402
  • Creative Discovery Museum
    1 min walk
  • AT&T Field
    2 min walk
  • Tennessee Aquarium
    4 min walk
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    18 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony

  • 298 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking

  • 299 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • 297 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Drinks & Snacks)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton Hotel Chattanooga Downtown

Pool
Pet friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1001)
DoubleTree by Hilton Hotel Chattanooga Downtown

About this property

Hilton Garden Inn Chattanooga Downtown

3-star hotel in Downtown Chattanooga
This smoke-free hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Chattanooga Downtown offers 94 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 36-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn Chattanooga Downtown features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 2522 square feet (227 square meters) include conference space. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. A complimentary area shuttle within .05 mi is available for guests. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hilton Garden Inn Chattanooga Downtown is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 9:00 AM and 11 AM.
Seasons Local Fare - This restaurant specializes in southern cuisine and serves dinner only.
Pavilion Lounge - Onsite lobby lounge. Open select days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 0.05 mi
  • Uncovered self parking on site (USD 18 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; USD 12.95 for adults and USD 6.95 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Pavilion Lounge
  • Seasons Local Fare

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,522 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 12.95 for adults and USD 6.95 for children
  • Uncovered self parking fee: USD 18.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Chattanooga Downtown
Hilton Garden Inn Hotel Chattanooga Downtown
Chattanooga Hilton Garden Inn
Hilton Chattanooga
Hilton Garden Inn Chattanooga Downtown Hotel Chattanooga
Hilton Garden Inn Chattanooga Downtown Hotel
Hilton Chattanooga Chattanooga
Hilton Garden Inn Chattanooga Downtown Hotel
Hilton Garden Inn Chattanooga Downtown Chattanooga
Hilton Garden Inn Chattanooga Downtown Hotel Chattanooga

Hilton Garden Inn Chattanooga Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 440 out of 898 reviews" "
Rating 8 - Good. 273 out of 898 reviews" "
Rating 6 - Okay. 104 out of 898 reviews" "
Rating 4 - Poor. 52 out of 898 reviews" "
Rating 2 - Terrible. 29 out of 898 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Randall

Traveled with partner
Liked: Property conditions & facilities
Our stay was wonderful. The property was clean the employees was friendly and very helpful. I would recommend to anyone.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Tristan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

John, Lewes

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, very safe, a million things to do (especially if you have kids). Will definitely be back someday!
Stayed 1 night in Aug 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Ok for the weekend
For the cost and location, I was disappointed. The room was clean but it was dark. There was one dimly lit floor lamp and a Desk lamp in the living room. It was depressing. The hotel already stocked the room with extra pillows, blankets for the pullout bed and extra towels. So our party of 5 was considered before hand. This was very nice however it was piled on the desk and made the room appear messy. We didn’t receive any information on the breakfast cost or any information on the amenities etc. It seemed they were understaffed too as the bar and front desk were often empty. The staff was very polite and the drinks from the bar were good.
Stayed 2 nights in Jul 2024

8/10 Good

Amy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great!! Beds were comfortable. The only thing we thought needed cleaned were the hard floors in our room. They weren't gross but could tell they hadn't been done in a while.
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Samantha, Palmhurst

Stayed 3 nights in Jul 2024

10/10 Excellent

Dawn

Stayed 2 nights in Jul 2024

8/10 Good

Kimberly

Liked: Staff & service, property conditions & facilities
Don’t plan on parking here. For $18 a night you can’t find a spot and still have to pay to park up the block. They share parking with the Children’s Museum so there is absolutely no room. Better off paying $11 up the street and it’s only $11 each time you leave. The pool is so so. Very small for the size of the hotel. Cleanliness seemed alright but my toddlers feet were filthy after walking barefoot in the room only. I think next time I will try somewhere else but if it’s all that’s available I will stay again. The easy walk to everything is very nice!

8/10 Good

Skylynn

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service, amenities
The hotel is extremely walkable! The parking lot is small and shared with nearby attractions so it fills up fast. We had a balcony room and dealt with 3 very large roaches coming in from the patio. Aside from the bugs, the room appeared cleanly. Staff was great and check-in was fairly easy.
Stayed 2 nights in Jul 2024

10/10 Excellent

cheri

Great
Very clean! Nice customer service
Stayed 1 night in Jul 2024

6/10 Okay

Bret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bartender/server was especially sweet and gracious. Her name is Dee. She was wonderful.
Stayed 2 nights in Jun 2024

8/10 Good

DERRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very nice it was close to everything. Hotel cleanness was 100; the staff was great the only problem was pretty much parking but other than that I will most definitely go back.
Stayed 2 nights in Jun 2024

10/10 Excellent

Linda

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here the week before and everyone was wonderful. The hotel is very nice and quiet as well as pet friendly. The bed was comfortable. Will definitely book this hotel again
Stayed 1 night in Jun 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service
The only problems I had were Room 506 had the shower door was on backwards and so you could not get in the shower unless you can squeeze by the toilet because that was the only way to get in and out of the shower. Also, the food in the restaurant left a lot to be desired. I would never waste my money there again. Other wise everyone was very nice and clean
Stayed 1 night in Jun 2024

6/10 Okay

Lindsey

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Our floors were incredibly dirty and we had to wear shoes in the room, coffee maker was so visibly dirty we opted not to use. Overall the stay seemed expensive for the quality of linens/pillows and no included breakfast. Parking is more limited in daytime when the museum is open -- it's a shared lot. Staff was friendly and helpful.
Stayed 2 nights in May 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Lisa

Stayed 3 nights in May 2024

10/10 Excellent

Jacqueline

Stayed 1 night in May 2024

10/10 Excellent

Rickey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
Overall stay was great. Customer service was outstanding and food service was great.
Stayed 4 nights in May 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is a budget option. It is well located for the aquarium and the riverfront. However there were issues with our room and we had to move to another room which although better was not perfect. The hotel is let down by poor maintenance. However it was very clean and the staff on reception were very pleasant and helpful.
Stayed 2 nights in May 2024

10/10 Excellent

Norman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024