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Holiday Inn Express Cleveland Northwest, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Cleveland Northwest, an IHG Hotel

Exterior
Exterior
In-room safe, desk, iron/ironing board, free WiFi
Exterior
Seasonal outdoor pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
  • Laundry
  • Pool
  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
4355 Holiday Inn Express Way, Cleveland, TN, 37312
  • Cleveland Towne Center
    14 min walk
  • Bradley Square Mall
    3 min drive
  • LongHorn Steakhouse
    3 min walk
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    28 min drive

Room options

View all photos for Suite, 1 King Bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed (Extra Floor Space)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Additional Living Area)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub) | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Cleveland TN

Pool
Breakfast included
Pet friendly
Parking included
4.7 out of 5, Exceptional, (1007)
The price is $108
per night
$130 total
includes taxes & fees
Jan 7 - Jan 8
La Quinta Inn & Suites by Wyndham Cleveland TN

About this property

Holiday Inn Express Cleveland Northwest, an IHG Hotel

Cleveland hotel close to Cleveland State Community College
A fitness center, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Holiday Inn Express Cleveland Northwest, an IHG Hotel offers 88 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers.

This Cleveland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express Cleveland Northwest, an IHG Hotel features a fitness center and a seasonal outdoor pool. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered. Event facilities measuring 2002 square feet (186 square meters) include conference space. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a picnic area. Complimentary self parking is available on site.

Holiday Inn Express Cleveland Northwest, an IHG Hotel is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,002 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (24 inch wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cleveland Northwest
Holiday Inn Express Northwest Hotel Cleveland
Holiday Inn Express Cleveland Northwest Hotel
Inn Express Cleveland west

Holiday Inn Express Cleveland Northwest, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 316 out of 453 reviews" "
Rating 8 - Good. 88 out of 453 reviews" "
Rating 6 - Okay. 25 out of 453 reviews" "
Rating 4 - Poor. 9 out of 453 reviews" "
Rating 2 - Terrible. 15 out of 453 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend!
Very nice hotel. Attractive and convenient to shopping, restaurants and interstate. Room was large and comfortable. Breakfast was excellent! Appreciated housekeeping taking care of our room every day. Highly recommend!
Stayed 4 nights in Sep 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 1 night in Sep 2024

8/10 Good

JOANNA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leyna at the front desk was refreshingly kind and welcoming
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time visiting this property. Cindy was extremely pleasant, professional and recommend local dining and things to do. She really seemed to care about the customers and enjoy her job. We stayed at your competitor the last 6 years for our annual family rafting trip but they were sold out so we stayed here. We will be staying with you for now on!
Stayed 2 nights in Sep 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lena at check in was real nice
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Julie, Wedowee

Traveled with family
Liked: Staff & service, property conditions & facilities
Room was not clean and the roll down blind was broke when arrived.
Stayed 1 night in Sep 2024

10/10 Excellent

Maximiliano

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent only one night and the hotel and the room were excellent, the breakfast was also good, I would not choose again
Stayed 1 night in Aug 2024

2/10 Terrible

Felicia, Pacific Palisades

Stayed 1 night in Aug 2024

2/10 Terrible

Micheal

Business traveler
Disliked: Cleanliness
I sent a couple employees to work In the area and they stayed in this hotel. Never again!! They found BEDBUGS in their room!! And not just one or two either!! Does housekeeping even check the rooms?!?
Stayed 5 nights in Aug 2024

10/10 Excellent

jennifer

Stayed 1 night in Aug 2024

6/10 Okay

Hipolito

Traveled with family
some door and bath vanity looks old and worn.
Stayed 2 nights in Aug 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic 1 night stay
What a lovely luttle hotel off the highway. Just perfect for a hreak from driving and a 1 night stay. Breakfast was excellent. Hotel quality exceeded the expectations of a Holiday Inn.
Stayed 1 night in Aug 2024

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leyna at the front desk was wonderful and very informative.
Stayed 1 night in Jul 2024

2/10 Terrible

Donna

Traveled with pets, Traveled with family
Disliked: Staff & service, amenities
Unable to cancel reservation even with a family emergency
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and in good repair. Excellent stay!
Stayed 2 nights in Jul 2024

10/10 Excellent

Celia, XENIA

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Very clean. Extremely friendly staff. EXCELLENT breakfast!
Stayed 2 nights in Jul 2024

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Traveled with family
Leyna was awesome!
Stayed 1 night in Jul 2024

10/10 Excellent

Preston

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Jonathan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leyna at the front desk was friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So clean
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024