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Holiday Inn Express & Suites Chattanooga (East Ridge)

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Chattanooga (East Ridge)

Exterior
Exterior
In-room safe, desk, iron/ironing board, rollaway beds
Indoor pool
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
1441 N. Smith Rd, Chattanooga, TN, 37412
  • Lake Winnepesaukah Amusement Park
    7 min drive
  • Hamilton Place Mall
    9 min drive
  • Chattanooga Zoo
    12 min drive
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    15 min drive

Room options

View all photos for Suite, Multiple Beds (& Sofa Bed)

In-room safe, desk, iron/ironing board, rollaway beds

Suite, Multiple Beds (& Sofa Bed)

  • 288 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (Mobility)

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (HEARING)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (HEARING)

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility)

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible (Mobility)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (& Sofa Bed)

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed (& Sofa Bed)

  • 279 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

Standard Room, 1 Queen Bed, Accessible (Mobility) | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About this property

Holiday Inn Express & Suites Chattanooga (East Ridge)

Hotel in East Ridge
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Holiday Inn Express & Suites Chattanooga (East Ridge) offers 64 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites Chattanooga (East Ridge) features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 552 square feet (51 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Holiday Inn Express & Suites Chattanooga (East Ridge) is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 552 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Property Registration Number 794029

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express East Ridge
Holiday Inn Express Hotel East Ridge
Holiday Inn Express East Ridge Hotel
Holiday Inn Express East Ridge
Holiday Inn Express East Ridge an IHG Hotel
Holiday Inn Express Suites Chattanooga (East Ridge)
Holiday Inn Express & Suites Chattanooga (East Ridge) Hotel

Holiday Inn Express & Suites Chattanooga (East Ridge) Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 471 out of 1003 reviews" "
Rating 8 - Good. 285 out of 1003 reviews" "
Rating 6 - Okay. 130 out of 1003 reviews" "
Rating 4 - Poor. 64 out of 1003 reviews" "
Rating 2 - Terrible. 53 out of 1003 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

George Edward Casey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Clean. Good breakfast!
Stayed 2 nights in Aug 2024

10/10 Excellent

Esther

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here on a trip from Florida. Convenient, affordable, staff is helpful and kind. Rooms are clean and bed comfy. Perfect for a quick stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel Chain
I only stay at this chain of hotels. In all my experience, this is the best chain that is out there and I will not stay anywhere else.
Stayed 1 night in Aug 2024

10/10 Excellent

Mohd

Liked: Cleanliness, staff & service, property conditions & facilities
It’s good experience
Stayed 1 night in Aug 2024

10/10 Excellent

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and comfortable as expected of the brand. The highlight was the entire staff we encountered. All were truly warm and gracious hosts which made our one night stay (after an exhausting 12 hour drive) so welcoming and so appreciated. I have worked in the hospitality industry and travel extensively and I feel this hotel management could teach a master class in hospitality. Thank you and well done!
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Stayed 1 night in Aug 2024

6/10 Okay

Norma

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
I DO NOT like that my room was NOT CLEAN the second day. I can understand not to get the sheet changed, but NOT TO CLEAN the room! Is NOT ACCEPTABLE! The price was not cheaper! You charged me for a clean room everyday. I DID NOT see a cheaper price. I AM VERY UPSET AND I WILL PUBLISH MY BAD EXPERIENCE WITH HOLIDAY INN!
Stayed 2 nights in Aug 2024

10/10 Excellent

Vonda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms
Room was very spacious. Beds were comfortable. Bathrooms were clean and spacious. Only complaint was the breakfast because the pancake maker was broke. Other than that it was a great stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Aug 2024

10/10 Excellent

Alvaro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Tiffany

Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lady at breakfast was amazing! I can't remember her name., but she was very attentive
Stayed 2 nights in Jul 2024

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay, and everyone was nice and helpful.
Stayed 2 nights in Jul 2024

4/10 Poor

Kelly

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Not awful but won't stay here again.
Every interaction we had with staff was fantastic. They are efficient and friendly. That said, i would not stay here again. The parking area in the back had no lighting (the light pole was out) so i felt our safety and the security of my car was at risk. The hallway smelled musty. Cleaning staff left supplies in our room and the bathroom mirror worked on only one side of the frame.
Stayed 1 night in Jul 2024

2/10 Terrible

Amy

Traveled with family
Disliked: Staff & service
Credit Fraud
I used my credit card here for incidentals and 2 days later I get a fraud alert!! Beware!!! Don’t use a debit card or you may lose everything!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Will

Stayed 1 night in Jul 2024

6/10 Okay

Melissa

Traveled with family
Liked: Amenities
Property was very nice, but there was not much parking. Had to park in a pitch black lot late at night. Staff was friendly and the lady running breakfast checked with everyone several times to make sure everyone was ok. Room itself was ok, nothing special. The carpet was coming up from the side trim and tub had mildew all over it.
Stayed 1 night in Jul 2024

4/10 Poor

Ashley

Traveled with family and small children
Disliked: Cleanliness, amenities
Our bathroom was filthy and had mold there was only one towel in our room . The telephone didn’t have a keypad . Boneless people live behind the property which is concerning. The breakfast hot food wasn’t to temperature and very limited, coffee had grounds in it and no help in the breakfast area!!
Stayed 1 night in Jul 2024

8/10 Good

Ben

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to I-75 friendly staff, close dining options.
Stayed 1 night in Jul 2024

8/10 Good

maria, HOMESTEAD

Traveled with family
Liked: Cleanliness, staff & service
The floors were dirty and had water damage and the smell of humidity was so bad that I had to request an aerosol for the smell. But it had a real nice breakfast
Stayed 1 night in Jul 2024

10/10 Excellent

kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good night
Friendly staff Clean and comfortable room Good location
Stayed 1 night in Jul 2024

8/10 Good

Madeline

Stayed 1 night in Jun 2024