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Holiday Inn Express & Suites Chattanooga (East Ridge)

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express & Suites Chattanooga (East Ridge)

Exterior
Indoor pool
Exterior
In-room safe, desk, iron/ironing board, rollaway beds
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

Map
1441 N. Smith Rd, Chattanooga, TN, 37412
  • Parkridge East Hospital
    ‪3 min drive‬
  • Lake Winnepesaukah Amusement Park
    ‪7 min drive‬
  • CHI Memorial Hospital - Chattanooga
    ‪11 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪15 min drive‬

Room options

View all photos for Suite, Multiple Beds (& Sofa Bed)

In-room safe, desk, iron/ironing board, rollaway beds

Suite, Multiple Beds (& Sofa Bed)

  • 288 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (Mobility)

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (HEARING)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (HEARING)

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility)

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible (Mobility)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (& Sofa Bed)

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed (& Sofa Bed)

  • 279 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

Standard Room, 1 Queen Bed, Accessible (Mobility) | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About this property

Holiday Inn Express & Suites Chattanooga (East Ridge)

Hotel in East Ridge
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Holiday Inn Express & Suites Chattanooga (East Ridge) offers 64 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites Chattanooga (East Ridge) features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 552 square feet (51 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Holiday Inn Express & Suites Chattanooga (East Ridge) is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 552 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Property Registration Number 794029

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express East Ridge
Holiday Inn Express Hotel East Ridge
Holiday Inn Express East Ridge Hotel
Holiday Inn Express East Ridge
Holiday Inn Express East Ridge an IHG Hotel
Holiday Inn Express Suites Chattanooga (East Ridge)
Holiday Inn Express & Suites Chattanooga (East Ridge) Hotel

Holiday Inn Express & Suites Chattanooga (East Ridge) Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 476 out of 1002 reviews" "
Rating 8 - Good. 283 out of 1002 reviews" "
Rating 6 - Okay. 129 out of 1002 reviews" "
Rating 4 - Poor. 62 out of 1002 reviews" "
Rating 2 - Terrible. 52 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Millibeth

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Jordan

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
All rooms have mold in their ACs and smell of mildew. Mold growing in multiple bathrooms. Steer clear.
Stayed 1 night in Sep 2024

10/10 Excellent

Vicky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kimberly

Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was clean and smelled fresh
Stayed 1 night in Sep 2024

2/10 Terrible

Landon

Traveled with group, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
MOLD! We had 4 rooms and every room was like this! Mold in the shower along with dirty and broken walls in showers. AC units had mold, caused coughing and sore lungs while on. Rooms have become rundown.
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The door way between bed and bathroom was too narrow for the wheelchair. I had to stand up and collapse the chair so it would fit. Cable kept going in and out.
Stayed 3 nights in Sep 2024

10/10 Excellent

Wojciech

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kristy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The staff was super nice. My son loved the breakfast.
Stayed 1 night in Sep 2024

4/10 Poor

David

Stayed 1 night in Aug 2024

6/10 Okay

Pamela

Room seemed to smell nice and be clean.
Stayed 1 night in Sep 2024

6/10 Okay

Anne

Disliked: Cleanliness, amenities, property conditions & facilities
Deal clerk had difficulty in English language. Rundown building. Ice maker did not work on second floor.
Stayed 1 night in Sep 2024

10/10 Excellent

Gelta

Stayed 2 nights in Aug 2024

10/10 Excellent

Kathryn

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay!
Staff were friendly and helpful, the room was clean and very comfortable, and we really enjoyed the breakfast!
Stayed 1 night in Sep 2024

10/10 Excellent

Tamara, Allentown

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were incredibly welcoming and helpful throughout our stay". Exceptional cleanliness. The breakfast buffet was delicious, with a variety of options!
Stayed 3 nights in Aug 2024

6/10 Okay

Boowee

Traveled with family and small children
Liked: Amenities
Like all of the Holiday Inn Express hotels, breakfast is always good and the rooms have a good layout. For this hotel however, rooms and bathrooms could have been cleaned better; the carpet in the room/hallways, tiles in the bathroom and elevator floors were a bit sticky and dirty. The location is convenient, it is near the expressway and there were dining options around.
Stayed 1 night in Aug 2024

10/10 Excellent

reinaldo

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed everything.
Stayed 1 night in Aug 2024

10/10 Excellent

Tonya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds. Great breakfast. Friendly staff.
Stayed 2 nights in Aug 2024

8/10 Good

Carol, Oak Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. Close to dining
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca. M

Liked: Amenities
Stayed 3 nights in Aug 2024

4/10 Poor

Michael

Stayed 2 nights in Aug 2024

6/10 Okay

Hope

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Overall good stay comfortable beds but air conditioner leaked and soaked floor and chair. Hard to get a good temperature in room. It was clean other than that.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert C

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Aug 2024