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Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG

Free daily buffet breakfast
Indoor pool
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
$94
includes taxes & fees
Jan 11 - Jan 12, 2026

Explore the area

View in a map
1441 N. Smith Rd, Chattanooga, TN, 37412
  • Place, Topgolf Chattanooga
    ‪17 min walk‬
  • Place, Parkridge East Hospital
    ‪2 min drive‬
  • Place, Ruby Falls
    ‪12 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (HEARING)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (HEARING)

9.0 out of 10
Wonderful
(7 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Mobility)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(42 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (& Sofa Bed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed (& Sofa Bed)

9.2 out of 10
Wonderful
(5 reviews)
  • 279 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

Standard Room, 1 Queen Bed, Accessible (Mobility) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, Multiple Beds (& Sofa Bed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds (& Sofa Bed)

8.0 out of 10
Very good
(15 reviews)
  • 288 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG

Hotel in East Ridge
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG offers 64 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 552 square feet (51 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 552 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Property Registration Number 794029

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express East Ridge
Holiday Inn Express Hotel East Ridge
Holiday Inn Express East Ridge Hotel
Holiday Inn Express East Ridge
Holiday Inn Express East Ridge an IHG Hotel
Holiday Inn Express Suites Chattanooga (East Ridge)
Holiday Inn Express Suites Chattanooga (East Ridge) by IHG

Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 510 out of 1002 reviews
Rating 8 - Good. 249 out of 1002 reviews
Rating 6 - Okay. 118 out of 1002 reviews
Rating 4 - Poor. 66 out of 1002 reviews
Rating 2 - Terrible. 59 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Faraan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Sep 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very clean room. Nice bathroom. Well equipped gym. The pool was too cold for us to swim in but my 4 yr old didn’t mind. Lots of food and shopping options very close by.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Megan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Kennedy

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pet Friendly

Pet friendly
Stayed 1 night in May 2025

2/10 Terrible

Lori

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service

Lack of customer service

Check-in time is 3pm. Softball team began their check-in at 3:45. There were 2 clerks at front desk. I stayed in the same line, which was moving extremely slow. Other clerk completed all check ins & I was still waiting in line. This clerk NEVER asked for next customer in line. She was checking in walk-ins over customers still waiting in other line. After 20 mins of waiting, I was checked in, BUT a room wasn’t ready. Was told, it would be ready in 10 mins. After another 20 mins, room was finally ready. Entered room, settled in to relax for about 15 mins prior to game, & TV didn’t work. Tech came & fixed it. Clerk visited & I explained my disappointment with staff! She didn’t offer upgrade or credit due to OUR experience, but she did offer member points, but never followed up. Total lack of customer service…..
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Pamela

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The bed was clean and comfortable. The tile to the entrance of the room had black sticky mop streaks. Seems as though someone cleaned the area with a very dirty bucket. We had taken two washcloths and wiped it all up. The washcloths were totally black on both sides. I was nervous about leaving anything in my vehicle.The parking lot butts up to a residential area.
Stayed 1 night in Sep 2025

8/10 Good

MARIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, nice rooms and bathrooms but could support an outside facelift and TVs upgrade
Stayed 2 nights in Aug 2025

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HIE Chattanooga

Our room was spacious. Clean. Quiet. We only used the room to sleep, get ready in the morning to be off again on adventures but it was so nice to come back to in the evening and crash out in a comfortable bed. We didn't use the breakfast buffet at all so can't comment on that. We were up and out too early. The hotel was central to everything we wanted ... easy in and out ... easy access to highways .... lots of food choices in the area ... we stay again if we come back to Chatt.
Stayed 3 nights in Aug 2025

4/10 Poor

Warren

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Teresa

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good place for overnight stay. Lots of choices for dining after a long day on road.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Matt

Stayed 1 night in Aug 2025

8/10 Good

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Dwayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice!
Stayed 1 night in Aug 2025

4/10 Poor

Jim

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Meh
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good choice as always
Stayed 1 night in Jul 2025

10/10 Excellent

Yuh-Pey

Stayed 1 night in Aug 2025

10/10 Excellent

courtney

Stayed 1 night in Jul 2025

6/10 Okay

Deanna

Liked: Cleanliness, staff & service
Breakfast attendant was awesome. Bed had a sink hole, toilet was very loose.
Stayed 1 night in Aug 2025

2/10 Terrible

Jose

Stayed 1 night in Jul 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful and staff was great!!
Stayed 1 night in Jul 2025

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Let us check in early. Super clean. Very friendly staff. Will definitely stay here again on future trips!
Stayed 2 nights in Jul 2025