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Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG

Reception
Point of interest
Suite, Multiple Beds (Dry Bar) | Premium bedding, pillowtop beds, individually furnished, desk
Reception
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
$132
includes taxes & fees
Oct 27 - Oct 28

Explore the area

View in a map
3710 Modern Industries Pkwy, Chattanooga, TN, 37419
  • Place, Ruby Falls
    ‪4 min drive‬
  • Place, Lookout Mountain Incline Railway
    ‪6 min drive‬
  • Place, Tennessee Aquarium
    ‪8 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, pillowtop beds, individually furnished, desk

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(53 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillowtop beds, individually furnished, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(40 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, individually furnished, desk

Standard Room

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room (Specialty)

Premium bedding, pillowtop beds, individually furnished, desk

Room (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Corner

Standard Room, 1 King Bed, Corner | Premium bedding, pillowtop beds, individually furnished, desk

Standard Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Wet Bar)

Premium bedding, pillowtop beds, individually furnished, desk

Suite, 1 King Bed with Sofa bed (Wet Bar)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Dry Bar)

Suite, Multiple Beds (Dry Bar) | Premium bedding, pillowtop beds, individually furnished, desk

Suite, Multiple Beds (Dry Bar)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG

Hotel in Lookout Valley
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG offers 92 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 25-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Chattanooga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG features an indoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and express check-out. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Chattanooga-Lookout Mtn
Holiday Inn Express Hotel Chattanooga-Lookout Mtn
Holiday Inn Express Hotel Suites Chattanooga Lookout Mtn
Holiday Inn Express Hotel Suites Chattanooga Lookout Mtn by IHG

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 470 out of 1001 reviews
Rating 8 - Good. 249 out of 1001 reviews
Rating 6 - Okay. 145 out of 1001 reviews
Rating 4 - Poor. 84 out of 1001 reviews
Rating 2 - Terrible. 53 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and super clean and very large rooms
Stayed 1 night in Jul 2025

2/10 Terrible

Amanda

Stayed 1 night in Jul 2025

4/10 Poor

SUSAN

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The room and hallway on the 4th floor smelled very musty. The gym smelled horribly musty. There was no remote for the tv in the room but stff brought us one ina timely manner. We did not have washcloths in the room. The phone ws dead. The bed was comfortable. There was hot water for showers. Nice view. I spoke with staffon checking and she apologized for the smell, but offered no discount or refund. I wont be staying here again.
Stayed 1 night in Jun 2025

4/10 Poor

Stephan

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service
H
Stayed 1 night in Jun 2025

2/10 Terrible

Shane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Antoine

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's ok
Stayed 1 night in Jun 2025

10/10 Excellent

Liliana

Stayed 3 nights in Jun 2025

6/10 Okay

Natalie M

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Jeremy

Stayed 1 night in Jun 2025

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool wasn’t up to par. It was kind of green.
Stayed 2 nights in Jun 2025

6/10 Okay

Carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service but not as night as would have liked.
Stayed 1 night in May 2025

2/10 Terrible

Veronica

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
This was my worst experience at an IHG property. The first room I had, had mold all over the ceiling in the bath room. The shower curtain would not close at all. The pull out couch was extremely heavy and was pushed so close to the bed we could barely get the covers down. The remote control was not working only the volume button. Lastly the room was never cleaned properly. There were kids toys and bottle caps in the floor around the pull out couch. I addressed all issues and was given a new room due to the mold. Next day rooms were switched. New room was not much better. The bathroom was better in the new room. The remote worked but this room did not allow for my kid to plug up his game. The outlets between the beds did not work. We moved the square cushioned ottoman that can be used as a seat (it was pushed under the table between the beds) just in case we needed to plug something up and the whole wall fell. We had to push the ottoman back because it was holding up the wall. The staff is aware of all incidents. All I was told I’m sorry we just took over the property.
Stayed 2 nights in Jun 2025

6/10 Okay

Donna

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Exterior landscaping is poor & parking lot not maintained … hotel it’s self is well untainted
Stayed 1 night in Jun 2025

10/10 Excellent

kody

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good experience at Holiday Inn. Enjoyed the stay.
Stayed 1 night in Jun 2025

8/10 Good

Mary

Traveled with family
Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2025

6/10 Okay

Perla

Disliked: Cleanliness, property conditions & facilities
Room was dirty. Elevator didn’t work. And Breakfast was horrible. They gave us expired milk
Stayed 2 nights in Jun 2025

8/10 Good

Kimberly

Traveled with family
Liked: Staff & service, amenities
The staff was friendly and helpful. The hotel was a great location for exploring Rock City and the hot breakfast was delicious
Stayed 1 night in Jun 2025

10/10 Excellent

Dwayne

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Stevee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was driving back home from Asheville and was just too tired to make the rest of the drive - plus, some nasty weather was rolling in. This hotel was everything I needed for one night- right off the freeway, free parking, hot breakfast. It was very clean and the staff was so friendly, especially the two ladies working the front desk and breakfast area in the morning. They made sure I was good to go with water and coffee before I hit the road. I will definitely stay here again.
Stayed 1 night in Jun 2025

8/10 Good

KS

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was quiet and we slept very well. The room was clean. We enjoyed the blackout blinds. The breakfast was not good (awful) so we ended up eating at Cracker Barrel across the parking lot. The bathroom had only the mirror light for lighting. There was a light over the tub/shower but there was no way to turn it on. There was no fan in the bathroom so the mirror stayed wet for a long time. Most likely next time we will stay at a different hotel.
Stayed 3 nights in Jun 2025

2/10 Terrible

marsha

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We had a shower that would not turn off at 7pm, they said we could move, we had 4 kids that were asleep so we didn't move. The next day we headed out for 6 hours came back and it still wasn't fixed, water was still running, so we packed up and moved to a different room for one night. Checked out the next day and it was fixed
Stayed 3 nights in Jun 2025

10/10 Excellent

Leticia

Stayed 1 night in Jun 2025

10/10 Excellent

sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and comfortable. The hotel was ideally located near everything we planned to see and do in the area. We would definitely stay here again.
Stayed 2 nights in May 2025

6/10 Okay

Catherine

Disliked: Cleanliness, amenities
The staff was extremely helpful and friendly from my understanding, they have just overtaken this property. There was mold on a few things, and the bathrooms were not great. But they made it right. Otherwise, it was an easy location to attractions and a good breakfast. Pool was very small.
Stayed 3 nights in Jun 2025