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Holiday Inn Hotel & Suites Chattanooga Downtown by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites Chattanooga Downtown by IHG

Exterior
Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • Pool

Explore the area

Map
434 Chestnut St, Chattanooga, TN, 37402
  • Tennessee Aquarium
    ‪7 min walk‬
  • Chattanooga Convention Center
    ‪12 min walk‬
  • Chattanooga Choo Choo
    ‪3 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Free toiletries, hair dryer, towels, soap

Standard Room, 1 King Bed with Sofa bed

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, City View

Free toiletries, hair dryer, towels, soap

Standard Room, 1 King Bed with Sofa bed, City View

  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobil, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Mobil, Tub)

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, City View

  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 500 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible (Comm)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communications Accessible)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, City View

  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobil, Roll Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobil, Roll Shwr)

  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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  • Free WiFi
  • Air conditioning
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About this property

Holiday Inn Hotel & Suites Chattanooga Downtown by IHG

3-star hotel in Downtown Chattanooga
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn Hotel & Suites Chattanooga Downtown by IHG offers 139 accommodations with MP3 docking stations and safes. 40-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Chattanooga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Hotel & Suites Chattanooga Downtown by IHG features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Holiday Inn Hotel & Suites Chattanooga Downtown by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Rodizio Grill - This steakhouse specializes in Brazilian cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 25 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 16.38 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Rodizio Grill

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Smooth flooring in room
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16.38 per person
  • Covered valet parking fee: USD 25 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Chattanooga Downtown
Holiday Inn Hotel Chattanooga Downtown
Holiday Inn Chattanooga Downtown
Hotel Holiday Inn Hotel & Suites Chattanooga Downtown
Holiday Inn Hotel & Suites Chattanooga Downtown Chattanooga
Holiday Inn Hotel Suites Chattanooga Downtown
Holiday Inn Hotel
Holiday Inn
Holiday Chattanooga Downtown
& Suites Chattanooga By Ihg
Holiday Inn Hotel Suites Chattanooga Downtown
Holiday Inn Hotel Suites Chattanooga Downtown an IHG Hotel
Holiday Inn Hotel & Suites Chattanooga Downtown by IHG Hotel

Holiday Inn Hotel & Suites Chattanooga Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 601 out of 1002 reviews
Rating 8 - Good. 206 out of 1002 reviews
Rating 6 - Okay. 99 out of 1002 reviews
Rating 4 - Poor. 59 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tyler

Stayed 1 night in Nov 2024

2/10 Terrible

Larry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff rude, unprofessional, unhelpful, offensive and clueless about serving customers.
Stayed 1 night in Dec 2024

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the extras down to valet parking
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas, Valencia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean property. Classy
Stayed 1 night in Nov 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service
Nothing
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2024

6/10 Okay

Lance

Stayed 1 night in Dec 2024

8/10 Good

Mariana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed before and it was great. This particular time it was so so. Staff was amazing and accommodating. The room was very clean and beds were comfortable. The ceiling above the shower was damaged along with peeling paint. The TV had terrible reception every channel would lagg and lose reception.
Stayed 1 night in Dec 2024

10/10 Excellent

mike

Traveled with family
Stayed 4 nights in Nov 2024

6/10 Okay

Julie

Traveled with family
The hotel was average, but in a good location. They definitely charge for the location. The facility is not worth the price otherwise. The Brazilian steakhouse inside the hotel has really gone down downhill in the last couple years
Stayed 1 night in Oct 2024

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

10/10 Excellent

Martha, Paragould

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location downtown. Easy walk to the river and easy drive to Lookout Mountain. Plenty of dining options nearby. Will definitely stay again. Indoor pool is great and breakfast is served for a charge at the restaurant connected to the hotel.
Stayed 2 nights in Nov 2024

4/10 Poor

Caroline

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer, ROSWELL

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room felt very clean, which was appreciated. And the front desk staff were very helpful.

10/10 Excellent

rossie

Liked: Staff & service
Disliked: Property conditions & facilities
We travel often to this area. We brought my granddaughter and selected a corner room. We did not get that when we checked in. I noticed that our socks were so filthy after walking through our room in a very short period of time. I would recommend either replacing the carpet or working on a DEEP CLEAN for this Holiday inn location,
Stayed 1 night in Nov 2024

6/10 Okay

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
the parking was not very good at all.
Stayed 1 night in Nov 2024

10/10 Excellent

Avel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located within walking distance to the Aquarium and a ton of great dining spots. Lover this place. The staff were so nice and genuinely sincere in welcoming us when we arrived and when we departed bidding us safe travels. The room was spacious, very clean and the bed was comfortable. We enjoyed our stay and got plenty of sleep and rest.
Stayed 1 night in Nov 2024

8/10 Good

Clifton

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't like the breakfast.
Stayed 1 night in Nov 2024

8/10 Good

Carol

Stayed 3 nights in Oct 2024

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the aquarium. Inside pool was very nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Sonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was nice and the staff was awesome. The quietness and qu was great. I will be staying here agin because everything was in walking distance and so easy to get to places
Stayed 2 nights in Nov 2024

10/10 Excellent

Melody, Waukegan

Traveled with group
Hotel and staff were excellent! Restaurant and bar attached not the greatest!
Stayed 2 nights in Nov 2024

6/10 Okay

Kelli

Traveled with family
Stayed 2 nights in Nov 2024