4/10 Poor
Sherry
Traveled with family
Jun 27, 2025
Disliked: Amenities, property conditions & facilities
Where do i begin ?
Mary, who checked us in was very nice.
However, she gave us a room right across from the elevator.Room 206.
The key card did not work. Went down to get her. She came up with me and tried abd said " oh the lock on the door needs batteries" so we waited outside with our bags till the maintenance guy arrived and changed batteries.
Next, the bathroom sink would not drain. My husband went down and got a screwdriver and fixed it.
The 2 jars of toiletries were empty.
The drapes did not close properly ( they were unattached at the top in parts) and lit up the room at night.
But the worse part of staying here was the Air Conditioner that made a racket ! So loud , we just could not sleep.
It kicked it every few seconds.
My husband is very,very upset and we are asking for a REFUND.
This room has had no maintenance!
Why give us this room? Even for one night !
It ruined our day. My husband just wanted to drive home the next day and not go for any sightseeing, because he was so tired with no sleep.
Sherry
Stayed 1 night in Jun 2025