MainStay Suites Chattanooga Hamilton Place

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites Chattanooga Hamilton Place

Exterior
Lobby
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
7030 Amin Dr, Chattanooga, TN, 37421
  • Hamilton Place Mall
    3 min drive
  • Tennessee Valley Railroad Museum
    7 min drive
  • Amazon.com Fulfillment Center
    7 min drive
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    12 min drive

Room options

Suite, 2 Double Beds, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking

  • 350 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, Non Smoking

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed, Accessible, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking

  • 365 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

MainStay Suites Chattanooga Hamilton Place

Hotel in Hamilton Place
A 24-hour fitness center, coffee/tea in a common area, and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Weekly housekeeping is available.
MainStay Suites Chattanooga Hamilton Place offers 78 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. Televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Chattanooga hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
MainStay Suites Chattanooga Hamilton Place features a 24-hour fitness center, barbecue grills, and a vending machine. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers gift shops/newsstands, a picnic area, and coffee/tea in a common area. Complimentary self parking is available on site.

MainStay Suites Chattanooga Hamilton Place has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per day

Property payment types

Important information

Optional extras

  • An in-room safe is available for an additional fee
  • Rollaway bed fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Mainstay Suites Chattanooga
Mainstay Suites Hotel Chattanooga
Mainstay Chattanooga
Mainstay Hotel Chattanooga
Mainstay Suites Chattanooga Hotel
Chattanooga Mainstay Suites

MainStay Suites Chattanooga Hamilton Place Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 97 out of 265 reviews" "
Rating 8 - Good. 82 out of 265 reviews" "
Rating 6 - Okay. 42 out of 265 reviews" "
Rating 4 - Poor. 21 out of 265 reviews" "
Rating 2 - Terrible. 23 out of 265 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Alexis

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

April

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Demetrius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Melissa

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
This property was rated 7.8 on Expedia. It was more like a 5. (If that) Staff was horrible. We arrived late as we are on a road trip. Lady acted like I was bothering her that she had to check me in. Didn’t ask to see an ID. I think she said about 4 words to me the entire process. When we got to the room, there were no sheets, pillows or blankets for the pull out couch. The lady behind the desk acted like she didn’t believe my husband when he told her there were no sheets for the pull out. She came him one flimsy sheet, no fitted sheet, and no blanket. My kids had to use blankets they brought from home. The bathroom door had no door handle. It was a slide door, the part you grab to slide was gone. It was just a big hole in the door. The bathroom cabinets were beat up like someone had gotten angry and hit/kicked them. I wouldn’t stay here again.
Stayed 1 night in Jun 2024

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Will recommend to people in future
Stayed 4 nights in Jun 2024

8/10 Good

Sheridan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would like to stay again.
Stayed 2 nights in Jun 2024

2/10 Terrible

Charlene

Disliked: Cleanliness, staff & service, property conditions & facilities
Outdated, no hot water, small rooms
Stayed 1 night in May 2024

6/10 Okay

Grady

Stayed 1 night in May 2024

8/10 Good

Ashley

Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Nasaya

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in May 2024

10/10 Excellent

Melinda, Monroe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price. Had to provide our own shower stuff.
Stayed 1 night in May 2024

10/10 Excellent

Thalia

Stayed 1 night in May 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice large area with everything we needed for an enjoyable stay. Will definitely be back
Stayed 1 night in Apr 2024

4/10 Poor

Belinda

Traveled with group
Disliked: Staff & service
Below average
Not impressed, for the cost expected better.
Stayed 2 nights in Apr 2024

2/10 Terrible

Erielle

Stayed 1 night in Apr 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Charles

Traveled with family
Disliked: Property conditions & facilities
Stepped into the L
The Stay was so-so, the TV was blurry and the room was strangely configured.
Stayed 1 night in Apr 2024

8/10 Good

Jeanette

Traveled with family
Liked: Cleanliness, staff & service
Wasn’t expecting much given the location/cost/age of establishment plus finding one room to accommodate a family of six doesn’t always work out so well. Although the property is older as well as the furnishings, the pull out bed was a good size to fit two younger children and actually comfortable. Also the bedding seemed higher end and the double sized beds were the most comfortable of a hotel stay I’ve had in quite some time.
Stayed 1 night in Mar 2024

8/10 Good

Sheila

Traveled with partner
Liked: Amenities
I liked the big walk in shower with a shower chair
Stayed 1 night in Mar 2024

6/10 Okay

Becky

Traveled with group, Traveled with partner
Liked: Amenities
The room was very worn out. Walls were very thin and could hear the next room clearly. The carpet looked clean but the sofa was filthy. The bed was clean and comfortable. Definitely stayed in cleaner places but it wasn't the worst. We were only there for less than 12 hours so it served it's purpose.
Stayed 1 night in Feb 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Jennifer

Stayed 1 night in Feb 2024

10/10 Excellent

marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024