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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Front of property
Lobby
Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Lobby
Indoor pool

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Air conditioning
  • Laundry

Explore the area

Map
3540 Cummings Highway, Chattanooga, TN, 37419
  • Ruby Falls
    ‪4 min drive‬
  • Raccoon Mountain Caverns
    ‪5 min drive‬
  • Lookout Mountain Incline Railway
    ‪6 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites

Chattanooga hotel connected to a shopping center in Lookout Valley
An indoor pool, coffee/tea in a common area, and a business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Quality Inn & Suites offers 71 air-conditioned accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and hair dryers.

This Chattanooga hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers an indoor pool, a vending machine, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

Quality Inn & Suites has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Baymont Inn Chattanooga
Baymont Inn Hotel Chattanooga
Baymont Inn Chattanooga Hotel
Baymont Chattanooga
Quality Inn Chattanooga
Quality Chattanooga
Quality Inn & Suites Hotel
Quality Inn & Suites Chattanooga
Quality Inn & Suites Hotel Chattanooga

Quality Inn & Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 184 out of 948 reviews
Rating 8 - Good. 272 out of 948 reviews
Rating 6 - Okay. 211 out of 948 reviews
Rating 4 - Poor. 137 out of 948 reviews
Rating 2 - Terrible. 144 out of 948 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Randy

Traveled with family
Need to clean the floors and do some general maintenance
Stayed 3 nights in Dec 2024

10/10 Excellent

Tamera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Sheryal

Stayed 1 night in Nov 2024

8/10 Good

Brenda

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Needs major updates
The Lobby and breakfast areas were great. They were very clean and we felt comfortable eating there. Past that was run down. On the way to the pool, there was what I assume was a hole in the wall covered by a box that was ducktaped to the wall. The pool house was actually quite chilly and the water was lukewarm, so not super enjoyable. The beds in our room were clean but VERY firm. A few pieces of furniture had seen better days and there were plenty of stains on the carpet. The bathroom portion of our room looked renovated, but past that, it wasn't too great. Overall, this hotel has seen better days. Serious renovations past the lobby would make a huge difference. The staff was wonderful, though.
Stayed 1 night in Nov 2024

10/10 Excellent

JOHN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms and staff were nice. My only issue was the pillow cases and towels smelled bad, soured.
Stayed 1 night in Nov 2024

10/10 Excellent

Odinaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Michelle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
COCKROACHES
Very displeased with my stay. First the pull out couch and mattress looked like it was picked up off the street. Needless to say i didnt allow my son to sleep on it. Second, the conforter that he was given had a big orange stain on it. Third there where live cockroaches in the room with us. It was disgusting. I slep for a few hours and then checked out at 11pm. Will not stay here again.
Stayed 1 night in Nov 2024

4/10 Poor

Cindy

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty and the bathroom was worse.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Jane

Traveled with family
Liked: Cleanliness
The room was clean. It's obvious it's an older hotel. The carpet next to the tile was shaggy. The walls had been patched, but in need of paint.
Stayed 2 nights in Nov 2024

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

susan

Stayed 1 night in Sep 2024

4/10 Poor

Judith

Business traveler
Disliked: Property conditions & facilities
I really did like the location. It is the perfect halfway point for the recovery work destination. I only slept and traveled on. Unfortunately the aged, worn carpet has not been replaced. the doorway carpet was torn away from the tack strip in the doorway on the floor. the bathroom had dirt and hair in the corners - not clean. the walls had dark splatters on them by the sink outlet. A simple vinegar-water or spray cleaning would have helped the walls. There was a slight mildew smell as I entered the Room. There was a hair was on top of the trial shampoo. glad I brought my own. Staff was polite.
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & quiet, friendly staff
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good price
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Abhishek

Traveled with family
Disliked: Property conditions & facilities
Bathroom door was not able to lock from inside Didn’t have a much option on breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Rodney

Stayed 1 night in Sep 2024

10/10 Excellent

Prinsalkumar

Liked: Cleanliness
It was best journey..
Stayed 2 nights in Aug 2024

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, property conditions & facilities
I like
Stayed 1 night in Aug 2024

8/10 Good

Jerry

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sue

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Davidia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024