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Quality Inn & Suites Chattanooga West near Lookout Mountain

2.5 star property

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Photo gallery for Quality Inn & Suites Chattanooga West near Lookout Mountain

Front of property
Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Indoor pool
Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Parking included
$78
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
3540 Cummings Highway, Chattanooga, TN, 37419
  • Place, Ruby Falls
    ‪4 min drive‬
  • Place, Raccoon Mountain Caverns
    ‪5 min drive‬
  • Place, Lookout Mountain Incline Railway
    ‪6 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Quality Inn & Suites Chattanooga West near Lookout Mountain

Chattanooga hotel connected to a shopping center in Lookout Valley
An indoor pool, coffee/tea in a common area, and a business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Quality Inn & Suites Chattanooga West near Lookout Mountain offers 71 air-conditioned accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and hair dryers.

This Chattanooga hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers an indoor pool, a vending machine, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

Quality Inn & Suites Chattanooga West near Lookout Mountain has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Baymont Inn Chattanooga
Baymont Inn Hotel Chattanooga
Baymont Inn Chattanooga Hotel
Baymont Chattanooga
Quality Inn Chattanooga
Quality Chattanooga
Quality Inn & Suites Hotel
Quality Inn & Suites Chattanooga
Quality Inn & Suites Hotel Chattanooga

Quality Inn & Suites Chattanooga West near Lookout Mountain Reviews

Reviews

6.6
Rating 10 - Excellent. 202 out of 1004 reviews
Rating 8 - Good. 279 out of 1004 reviews
Rating 6 - Okay. 219 out of 1004 reviews
Rating 4 - Poor. 144 out of 1004 reviews
Rating 2 - Terrible. 160 out of 1004 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Great for the price, friendly staff

Staff was friendly and the rooms were clean. The breakfast was good. (What you'd expect in a contenintial breakfast. The hotel in general just needs some TLC. From peeling wallpaper being stapled back in place, to the elevator that shudders and makes terrifying noises, it has so much potential... it just needs an over all refresh.
Stayed 1 night in Jul 2025

4/10 Poor

youwonka

Traveled with family
Disliked: Amenities, property conditions & facilities
Rooms need upgrades or renovations
Stayed 4 nights in Jul 2025

8/10 Good

TERESA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and right off the highway. Lookout Mountain is a great area to stop for the night.
Stayed 1 night in Jul 2025

4/10 Poor

Charles, Lake City

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Worn out Hotel
Stayed 1 night in Jul 2025

4/10 Poor

Jennavieve

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property is very hat even with the AC on, there where holes in walls, the showers run too hot, the staff are rude, and the pool smelled like fish.
Stayed 2 nights in Jul 2025

2/10 Terrible

Elena

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as we walked in to the property it stank like smoke and the blankets were dirty.. the phone to call reception was not working and the place just looks and smells old 😐 terrible...wont be coming back to this location...
Stayed 1 night in Jul 2025

8/10 Good

Karin

Liked: Cleanliness, amenities, property conditions & facilities
Good and clean place with a convenient location to hiking areas and Chattanooga city center. I was initially concerned about my room location (that’s what i get for the special rate - hah!) which was literally right across from the elevator and ice machine (the ice machine is only in the 3rd floor, so that was a bonus), but with the AC running I never really heard any noise from the hallway. The room clock was broken so none of the buttons were functional and the display kept blinking. Unclear why the property manager doesn’t fix/replace it, but since the power outlets on it were working, I wasn’t really bothered by it. Overall, I would definitely come back to stay here.
Stayed 3 nights in Jul 2025

10/10 Excellent

JOHN, WAUKEE

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was nice and pleasant. Room is clean. But my expectations.
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Hotel ever.

Worst hotel stay in a long time. Had holes in sheets, carpet torn, air conditioners barely worked, door broken, asked for 3rd/4th floor got put on bottom floor, back door to hotel not secure, and desk broken. Do not stay at this property.
Stayed 2 nights in Jun 2025

2/10 Terrible

CARRIE, Winterville

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were holes in the walls in our room, holes in the bathroom ceiling, plywood furniture in our room was falling apart, cardboard boxes stapled over holes in the ceiling in the lobby. Wet stains on the bedroom floor and linens that were ripped and stained. The pictures for this hotel are not accurate at all. We would have been better off camping.
Stayed 2 nights in Jun 2025

10/10 Excellent

Madonna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2025

2/10 Terrible

Gregory

Disliked: Cleanliness, amenities, property conditions & facilities
Was not what Trip Advisor said it was. It was very dirty. Room had used dental floss on floor broken drawer in dresser. Missing lamp and chair. Will never stay or recommend this to anyone. Mold on curtains and smelled like mold in hallways. Elevator was filthy. This was a horrible remodel that needs completely overhauled.
Stayed 1 night in Jun 2025

6/10 Okay

Jorge

Traveled with family
Liked: Cleanliness
The TV isn’t working. The pillow was uncomfortable.
Stayed 1 night in Jun 2025

6/10 Okay

Nicole

Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leaking ceiling
Leaking / why did I get this room?
Same room another problem area
How was I given this room??? Totally unacceptable..
Stayed 1 night in Jun 2025

6/10 Okay

Susan

Stayed 1 night in Jun 2025

6/10 Okay

Willie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Michele

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very convenient stop for our trip
Stayed 1 night in Jun 2025

10/10 Excellent

Abunido

Traveled with family
Thank you for everything you do
Stayed 1 night in Jun 2025

6/10 Okay

Tracy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Staff left a maintenance door open a on the ground floor making the hot. I did not inquire about the issue, but the heat and air may need upgrade. The rooms were very clean. And the clerks were friendly and helpful. The breakfast buffet was very cheap. None of my grand children would eat the food.
Stayed 1 night in Jun 2025

2/10 Terrible

Huan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Carman

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room had a musky odor. The bed mattresses were worn out and need to be replaced. The hotel is very outdated.
Stayed 1 night in Jun 2025

2/10 Terrible

Kathleen

Liked: Staff & service
Disliked: Cleanliness
Upon getting my room, it was not clean enough for my standards. I requested another room which I did get but it still was not very clean and it was ran down and not in very good shape
Stayed 1 night in Jun 2025

6/10 Okay

Valerie

Traveled with partner
Disliked: Property conditions & facilities
You get what you pay for! It was fine, but it was almost comical how many things were just not right! Remote was taped together, the pillows on the king size bed were the size of couch throw pillows, the shower curtain had a hole in the middle of it, and the mini fridge made a constant tapping noise! The room didn't smell bad and was clean, just a bit worn to say the least!
Stayed 1 night in May 2025

8/10 Good

Tammie

It was good
Stayed 1 night in May 2025