Quality Inn & Suites Chattanooga-East Ridge

2.5 star property

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Lobby
Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub | 1 bedroom, desk, iron/ironing board, free WiFi
Premium Suite, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi
1 bedroom, desk, iron/ironing board, free WiFi
View from property

Reviews

5.8 out of 10

Popular amenities

  • Kitchen
  • Pool
  • Housekeeping
  • Pet friendly
  • Breakfast included
  • Laundry
$56
includes taxes & fees
Oct 1 - Oct 2

Explore the area

View in a map
6700 Ringgold Road, Chattanooga, TN, 37412
  • Place, Hamilton Place Mall
    ‪8 min drive‬
  • Place, Tennessee Valley Railroad Museum
    ‪12 min drive‬
  • Place, Chattanooga Choo Choo
    ‪12 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪7 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

  • 448 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking (Accessible Tub)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quality Inn & Suites Chattanooga-East Ridge

Hotel in East Ridge
Along with a seasonal outdoor pool, this hotel has dry cleaning and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, limo/town car service and a vending machine are onsite.
Quality Inn & Suites Chattanooga-East Ridge offers 81 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Accommodations all include kitchenettes. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and dry cleaning/laundry services. Onsite uncovered self parking is complimentary.

Quality Inn & Suites Chattanooga-East Ridge has designated areas for smoking.

Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room kitchenette
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The seasonal pool will be open from April 23 to August 31

Property is also known as

Quality Inn Suites
Econo Lodge Inn Suites
Quality Inn & Suites Chattanooga-East Ridge Hotel
Quality Inn & Suites Chattanooga-East Ridge Chattanooga
Quality Inn & Suites Chattanooga-East Ridge Hotel Chattanooga

Reviews

Quality Inn & Suites Chattanooga-East Ridge Reviews

5.8

5.8/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 40 out of 213 reviews
Rating 8 - Good. 36 out of 213 reviews
Rating 6 - Okay. 41 out of 213 reviews
Rating 4 - Poor. 41 out of 213 reviews
Rating 2 - Terrible. 55 out of 213 reviews

Reviews

2/10 Terrible

Kerry

Stayed 1 night in Jun 2025

4/10 Poor

emilee

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was filthy. There were crumbs and bugs in the bed, lots of people living there what seemed to be long term. Breakfast was boiled eggs and bread.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay for one night
Stayed 1 night in Jun 2025

6/10 Okay

Genora

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

OK

The elevators don’t work. The security door doesn’t close all the way on the side door, so I didn’t feel very safe. The room was fine clean and comfortable.
Stayed 3 nights in Jun 2025

6/10 Okay

Mandy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Darren

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would give a ZERO (0) star review, but that's not an option! Didn't speak much English at all, and NOT friendly. They originally refused to accept the price that we got from online company. Then after waiting 45 minutes for online company to speak to the hotel about their agreement, then the hotel finally agreed. But then when we went to check out they attempted to keep part of our deposit but ended up getting all of it. Also, it was NOT clean/ smelled bad in hallways. Also left dairy products just sitting out on counter (instead of keeping them chilled) during Continental breakfast
Stayed 2 nights in Jun 2025

4/10 Poor

Sabrina

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the ball field
Stayed 3 nights in Jun 2025

2/10 Terrible

Moises

I left my headphones on the bed, left the room, and less than 30 minutes later I texted the hotel (because no one answered on the phone) saying I forgot them, confirming it on my tracking app. No one has responded to me yet. This is so unfair!!
Stayed 1 night in Jun 2025

2/10 Terrible

Margie

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is Terrible. The elevators are hazardous. They either don’t work or the doors open before the elevator stops on the floor that you are on. The hotel itself is dirty!
Stayed 1 night in Jun 2025

2/10 Terrible

Jesse

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, tv barely worked, didnt get room as advertised on expedia elevators broken, it was very hot. Ac out.
Stayed 1 night in Jun 2025

6/10 Okay

Brandy

Traveled with family

Elevator not working

Was told the Elevator was working but it was not, so it was a huge pain to carry luggage and ball bags up and down 3 flights of stairs.
Stayed 4 nights in Jun 2025

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

Sierra

Traveled with group
Disliked: Staff & service, property conditions & facilities

Under renovation not a good stay

The air didn't work in the lobby so you couldn't enjoy breakfast. It was only one elevator working. It should've been stated on their website that they were doing renovation. The beds were comfortable though.
Stayed 2 nights in Jun 2025

4/10 Poor

Susan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We felt the motel was quite dirty and rundown.
Stayed 1 night in Jun 2025

2/10 Terrible

Jason

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where do I start? Toilet was covered in pee when we got there. There was cigerate burn in the sheets and blinds. We found someone's belt in the bed. The fridge was frozen over and the leftover food we put in it was full of water and had to be thrown away. Also the elevator doors opened about a foot before it got to the correct floor so that's a huge danger to any kids or animals. Stay as far away from this place as you can.
Stayed 2 nights in Jun 2025

2/10 Terrible

Margo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Called hotel at 5pm to confirm reservation with 2 beds and to let them know we would be arriving after 11pm. Upon arrival, the 2-bed room they earlier confirmed availability was no longer available. Only offered a king room for 3 people to attempt sleeping. Hotel is renovating-total mess, baseboards and door frames hanging, water leaks throughout, items broken off wall in bathroom, and no flexibility from staff about compensating for their obvious error. The continental breakfast area was less than inviting, right in hotel lobby and sorely lacking in options. Overall awful experience.
Stayed 1 night in Jun 2025

6/10 Okay

Karol

Traveled with family
Disliked: Amenities
Good deal for the area.
Stayed 1 night in Jun 2025

2/10 Terrible

Debra

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Sketchy: exterior side doors never secure. There were signs that said the doors remain locked 24/7 for customer safety, but the doors couldn't even close, let alone lock. Run down: one of the elevators (near the front) was out of order. The working elevator (near the back) had a sign saying to call front desk if not working. Leading one to believe that it happens often. The 2nd floor ice machine was not working and judging by the out of order sign on it, it had been awhile. Just an overall run down feel. Stinky: Room smelled like the hotel was trying to cover really bad smells with disinfectant/air freshener. It was a very unpleasant smell that got into our clothes. Breakfast was very limited as well.
Stayed 1 night in Jun 2025

4/10 Poor

Lisa

Traveled with family
Disliked: Staff & service, property conditions & facilities
My stay was terrible due to your faulty elevator. I felland cut my toe,bruised my knees, and my elbows. When I called and told you about. All I heard was I'm sorry. No one came to check on me or nothing. I feel like the situation could have been handled differently.
Stayed 2 nights in Jun 2025

2/10 Terrible

Michael

Disliked: Staff & service, property conditions & facilities
Property has 2 elevators we were made aware that one was out of order for the past 3days. Used the other to our room om the 3rd floor. Leaving the next morning the 2nd elevator was not working. Had to carry luggage to lobby. My wife has some mobility issues. So I had two help my wife down. Then the luggage. I don’t think the property takes care of the property. Would dicourage staying at this property.
Stayed 1 night in Jun 2025

2/10 Terrible

Brandon

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Elevators broke and not working. AC not working. Outlet sparked and charred the outlet and they didn't come up to look at it just gave us a different room. Facility had no AC in lobby and it was generally in disrepair and dirty. Would not recommend and not planning on staying again.
Stayed 1 night in Jun 2025

8/10 Good

rafael

Business traveler
Liked: Cleanliness, staff & service
the room needs more paint maintenance
Stayed 1 night in Jun 2025

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Lobby was modern and updated. The breakfast is pretty basic without hot food. It appears the carpet is being replaced in the hallways because one was off limits and stripped of carpet. Room was a little dated but clean but I did have to plug in the power strip that powered the refrigerator, microwave, TV and desk lamp. A plus - The toilet paper is the best you will find anywhere since it appears they use Sam's Club Members Mark Ultra Premium. Most places use single ply newsprint.
Stayed 1 night in May 2025

4/10 Poor

Terry

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was dirty and rundown. One elevator was not working at all and the other elevator was not operating correctly. It would trap you inside and not move and would take forever to get the door to open and let you out so you could run up and down the stairs. There were dead roaches under the beds. The bathtub was not cleaned before we took the room. The continental breakfast was horrible and there were even dead bugs under the serving tables along with bug traps and a mouse trap. The ice machines on the floors did not work. Overall this is a $20 dive hotel. Horrible experience!
Stayed 2 nights in Jun 2025

2/10 Terrible

Philip

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This quality Inn was surprisingly bad. My door wouldn't close unless I slammed it. The room was poorly cleaned. The coffee tasted like days old. The breakfast was one of the worst quality inns I've experienced. There was a lot of little things like the main elevator was broke down and the stair wells were filthy. It was a what I would expect at a bad Red Roof or Motel 6.
Stayed 1 night in May 2025