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Quality Inn & Suites Chattanooga-East Ridge

2.5 star property

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Lobby
Premium Suite, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi
Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub | 1 bedroom, desk, iron/ironing board, free WiFi
View from property
1 bedroom, desk, iron/ironing board, free WiFi

Reviews

5.8 out of 10

Popular amenities

  • Kitchen
  • Pool
  • Housekeeping
  • Pet friendly
  • Breakfast included
  • Laundry
$66
includes taxes & fees
Sep 3 - Sep 4

Explore the area

View in a map
6700 Ringgold Road, Chattanooga, TN, 37412
  • Hamilton Place Mall
    ‪8 min drive‬
  • Tennessee Valley Railroad Museum
    ‪12 min drive‬
  • Chattanooga Choo Choo
    ‪12 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

  • 448 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

1 bedroom, desk, iron/ironing board, free WiFi

Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Accessible Tub)

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking (Accessible Tub)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Chattanooga-East Ridge

Hotel in East Ridge
Along with a seasonal outdoor pool, this hotel has dry cleaning and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, limo/town car service and a vending machine are onsite.
Quality Inn & Suites Chattanooga-East Ridge offers 81 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Accommodations all include kitchenettes. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and dry cleaning/laundry services. Onsite uncovered self parking is complimentary.

Quality Inn & Suites Chattanooga-East Ridge has designated areas for smoking.

Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room kitchenette
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The seasonal pool will be open from April 23 to August 31

Property is also known as

Quality Inn Suites
Econo Lodge Inn Suites
Quality Inn & Suites Chattanooga-East Ridge Hotel
Quality Inn & Suites Chattanooga-East Ridge Chattanooga
Quality Inn & Suites Chattanooga-East Ridge Hotel Chattanooga

Quality Inn & Suites Chattanooga-East Ridge Reviews

Reviews

5.8
Rating 10 - Excellent. 38 out of 196 reviews
Rating 8 - Good. 32 out of 196 reviews
Rating 6 - Okay. 36 out of 196 reviews
Rating 4 - Poor. 39 out of 196 reviews
Rating 2 - Terrible. 51 out of 196 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Larry

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Big decline since our last stay. Moldy bath tub, room in rough shape, walls scraped and paint missing, bath fan hanging off wall, toilet seat broke, only 2 tv channels, chair used as lock for room share door, old fire alarm hanging on wall disable and elevator doors open before it reaches the next floor.
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You get what you pay for...

Not at all what I expected. It was old, dirty, musty, moldy and noisy. On the positive side, the check-in gentleman was very friendly and helpful and the bed was quite soft.
Stayed 1 night in May 2025

2/10 Terrible

Regina

Stayed 1 night in May 2025

4/10 Poor

Elizabeth

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was mold on the cieling in the breakfast area.the elevators were barely working. The hallways smelled bad.
Stayed 1 night in May 2025

4/10 Poor

Lauree

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The elevator barely works and when the doors open- it is uneven with the floor and is a safety hazard. There is a sign there to warn people and now I see why. I tripped over it, fell out of it, and caught myself on the wall and I am sure I am not the only one that has happened to. It needs to be fixed!!! The room we had needs to be upgraded and things need to be cleaned better. And the lobby- there were at least 4 small garbage cans catching rain from the roof leaks and then puddles of water everywhere where there were no garbage cans. That is EXTREMELY dangerous. This could be a nice hotel if it was better maintained.
Stayed 1 night in May 2025

4/10 Poor

Jose

Traveled with family and small children, Traveled with group, Traveled with pets
Disliked: Amenities
It was okay the check in was fine, however my tv was not working asked 3Xs to get it checked and nobody went. Was not only me there were four other families. Pool said it was open but had it locked all the time. There were bugs too. For the amount of money I paid it could of been better.
Stayed 1 night in May 2025

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was reasonable
Stayed 2 nights in May 2025

2/10 Terrible

Anne, Louisville

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom was dirty, curtains barely hanging, fridge does not close, elevator barely working and stops below the floor when going up. Glad it was quick stop to sleep.
Stayed 1 night in May 2025

6/10 Okay

Susan

Liked: Cleanliness, room comfort

Quality just OK

Check in was wierd. I gave my name, he checked for my reservation. Then he asked who I booked it with, as though he couldn't find mine. He seemed to me that he didn't know what he was doing. But finally I got my room key. Breakfast was good. Shower was OK. Shower curtain needed to be replaced. Hair dryer, must of fallen off the wall, because it was on the countertop. Slightly cracked. But it did work. For a Quality Inn, the quality was just OK.
Stayed 1 night in May 2025

10/10 Excellent

FREDEGRA

Stayed 1 night in Apr 2025

2/10 Terrible

Brennon

Stayed 2 nights in May 2025

10/10 Excellent

Lisa

Stayed 1 night in May 2025

4/10 Poor

Amy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth it

Ceiling in bathroom drips. Sink clogged. Refrigerator broken. Curtains falling off. Elevator doors open before reaching the actual floor. No way is that up to code.
Stayed 1 night in May 2025

10/10 Excellent

Darla

Traveled with family and small children
It was alright
Stayed 1 night in May 2025

2/10 Terrible

Brittany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Oscar

Stayed 1 night in Apr 2025

2/10 Terrible

Bao

Stayed 1 night in Apr 2025

6/10 Okay

robin

Traveled with family and small children, Traveled with pets
Disliked: Staff & service, property conditions & facilities
They steel your deposit
Stayed 1 night in Apr 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities
I had paid in full through the Orbitz website, then the front desk told me I have to pay an extra 5$ to the hotel. Seemed a little fishy to me to be asking for extra money...
Stayed 1 night in Apr 2025

8/10 Good

Shaun

Stayed 1 night in Apr 2025

6/10 Okay

Shawnna

Rooms are nice, but still had left over grime in the tub and on the headboard from the previous stay.
Stayed 2 nights in Apr 2025

4/10 Poor

David

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

4/13-4/14

We had some very loud banging from 9-9:39. Had to go down to the desk because our phone didn’t work. Then when checking out they gave us a receipt but then took it back and said they could not give us a receipt. We insisted we wanted one but the refused. She said that she was trying to nice.
Stayed 1 night in Apr 2025

2/10 Terrible

Jack

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here

Absolutely one of the worst experiences I have ever had. They should pay me to stay here and I still wouldn’t. Nothing worked very noisy and the room was filthy
Stayed 1 night in Apr 2025

4/10 Poor

Miline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Just awful!!

This was our second stay at this Quality Inn, and very disappointing. When entering our room I found an old half of a towel on the vanity that was being used as a cleaning rag. Also on the vanity was a shampoo bottle with its contents spilled out on the countertop. We ignored this and I wiped up the spill and draped the rag on the edge of a wastebasket. Then my husband discovered the TV didn't work. After reporting this to the front desk person we were informed she'd contacted the maintenance person. After an hour we didn't hear back so I called the front desk, got no answer so went down there. The front desk person tried to locate us in another room, but that one hadn't been cleaned, so we went back to the front desk where she eventually found another room. By then my husband was so tired he asked if we could stay in our initial room but receive a credit since the TV didn't work. She agreed. In the end at checkout the next morning we received no credit and no satisfaction of any kind. This is the last time we'll be stopping at this motel!
Stayed 1 night in Apr 2025