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Quality Inn & Suites Chattanooga-East Ridge

2.5 star property

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Photo gallery for Quality Inn & Suites Chattanooga-East Ridge

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Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, free WiFi, bed sheets
Premium Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

6.0 out of 10

Popular amenities

  • Housekeeping
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
6700 Ringgold Road, Chattanooga, TN, 37412
  • Hamilton Place Mall
    ‪8 min drive‬
  • Tennessee Valley Railroad Museum
    ‪11 min drive‬
  • Chattanooga Choo Choo
    ‪12 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

  • 448 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

Desk, iron/ironing board, free WiFi, bed sheets

Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Accessible Tub)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking (Accessible Tub)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Chattanooga-East Ridge

Hotel in East Ridge
Along with dry cleaning, this hotel has a 24-hour front desk and limo/town car service. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.
Quality Inn & Suites Chattanooga-East Ridge offers 81 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Accommodations all include kitchenettes. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a vending machine, dry cleaning/laundry services, and limo service. Onsite uncovered self parking is complimentary.

Quality Inn & Suites Chattanooga-East Ridge has designated areas for smoking.

Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily

Family friendly

  • In-room kitchenette

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Quality Inn Suites
Econo Lodge Inn Suites
Quality Inn & Suites Chattanooga-East Ridge Hotel
Quality Inn & Suites Chattanooga-East Ridge Chattanooga
Quality Inn & Suites Chattanooga-East Ridge Hotel Chattanooga

Quality Inn & Suites Chattanooga-East Ridge Reviews

Reviews

6.0
Rating 10 - Excellent. 24 out of 102 reviews
Rating 8 - Good. 16 out of 102 reviews
Rating 6 - Okay. 21 out of 102 reviews
Rating 4 - Poor. 18 out of 102 reviews
Rating 2 - Terrible. 23 out of 102 reviews

6.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Disliked: Cleanliness, property conditions & facilities, room comfort
Price was $69 with tax. You get what you pay for. The hotel overall was very shabby looking. Holes and marks all over the walls. Wasn’t sure the elevator was going to get us where we were going. Very slow. Only + was our bed and sheets were very clean. Also in a great area for restaurants.
Stayed 1 night in Dec 2024

4/10 Poor

Alpa

Stayed 1 night in Oct 2024

8/10 Good

Dylan

Stayed 7 nights in Nov 2024

10/10 Excellent

Niki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay
Stayed 1 night in Dec 2024

6/10 Okay

Allen

Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was charged 50 dollar deposit that I payed with my debit card and they just kept the deposit was supposed to put it back on the card and have not done it
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveler

Site fail. Hotel good
Not hotel, booking site was the problem. Booked room for one night, on our route. When arrived at destination per maps on sitenwe were informed this is not the place of booking. We were booked 30 min away(not on our route). Looking at site maps we were at our destination. Per the manager this happens frequently from the site. Unable to cancel booking or get refund due to time of 2pm, after check in time. Unable to find a customer service # on booking site, will not be using them again.
Stayed 1 night in Nov 2024

10/10 Excellent

Wilson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman at the desk during the day is absolutely amazing. Shes kind, helpful, accomodating as possible and ru s that place so efficiently.
Stayed 1 night in Nov 2024

2/10 Terrible

Anne

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very Disgusting Hotel
This hotel is horrible. The elevator is broken and they expect you to use the stairs with luggage. I had to request a room on the 1st floor due to health issues. We got into the room and it smelled nasty. A musty, moldy smell. The bed was extremely hard and the worst of all was there is roaches! They are in the bathroom and on the bed!! We left immediately after asking for a refund. Never go to this hotel!!
Stayed 1 night in Nov 2024

8/10 Good

Allen

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Stayed 1 night in Nov 2024

4/10 Poor

Awilda

Stayed 1 night in Oct 2024

6/10 Okay

Beauregard

Business traveler
Disliked: Property conditions & facilities
It was a place to sleep
Stayed 1 night in Oct 2024

4/10 Poor

Jennifer

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
After a long 13 hr day of traveling I booked two rooms for the night, our rooms were not clean, blood on a bed sheet, nasty stuff on the curtains, greasy hand prints on the wall, and mold around the bath tub. There was trash everywhere in the parking lot, and the several people I seen entering and exiting the facility looked like homeless meth heads. Will not ever stay here again and would not recommend to anyone.
Stayed 1 night in Oct 2024

6/10 Okay

Michelle

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2024

4/10 Poor

anyelina

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

risty

Traveled with partner
Liked: Staff & service
Very average, hotel felt and looked old and run down. The pictures online when booking were much better than we actually got
Stayed 1 night in Oct 2024

4/10 Poor

Stephen

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Difficulty checking in. They said they always have issues with Expedia reservations
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and not expensive
Clean. Comfortable bed. Friendly staff. I have no complaints.
Stayed 1 night in Oct 2024

2/10 Terrible

heath

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Quality Inn is does not have jacuzzi suites,
Well, the pictures of the rooms are false. I purchased a suite with a jacuzzi tub to find out after I arrived that they don't have any rooms with jacuzzi tubs, they show them on your website and don't offer them. When I questioned the guy at the counter, he said that those are old pictures and that he has no control over them. I felt like it I should have been compensated or something for false advertising. I encourage you to remove those pictures in hope that no one else will have this issue. It's downright ripping people off. Thats the only reason i booked that room, and was looking forward to a romantic weekend with soaking in the tub. Im very dissappointed .
Stayed 2 nights in Oct 2024

2/10 Terrible

Bryan

Disliked: Cleanliness, property conditions & facilities
Booked a non-smoking room, but upon entering, room smelled like smoke & urine. Also during the stay had to kill German cockroaches that I saw climbing on the wall. They need to get their act together here. This place is Indian run, which doesn't automatically mean it's going to be bad, but a lot of them just don't care. If you're going to charge a low per night rate for a hotel room, I'm not expecting deluxe accommodations, but definitely do expect certain basic standards to be upheld. Selling a non-smoking room which has been smoked in does not meet basic standards, and no one should ever have to deal with cockroaches in their room. The Indian owners need to improve standards and address the cockroach infestation.
Stayed 1 night in Sep 2024

10/10 Excellent

Jasmine

Traveled with partner
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Ethelynn

Stayed 3 nights in Sep 2024

2/10 Terrible

Adrian

Liked: Staff & service
Disliked: Cleanliness, amenities
Roaches and no breakfast
Stayed 1 night in Aug 2024