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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board
Lobby
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Front of property
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Pet friendly
  • Pool
  • Housekeeping
  • Free WiFi

Explore the area

Map
153 James Asbury Dr Nw, Cleveland, TN, 37312
  • Cleveland State Community College
    ‪15 min walk‬
  • Bradley Square Mall
    ‪3 min drive‬
  • Lee University
    ‪6 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪32 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

8.0 out of 10
Very good
(1 review)
  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Upper Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking (Upper Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Queen beds with Sofabeds ( Upper Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

1 Queen beds with Sofabeds ( Upper Floor)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn

Cleveland hotel with free weekday breakfast
Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite.
Quality Inn offers 58 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
A computer station is located on site and wireless Internet access is complimentary. A business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and a picnic area. Onsite self parking is complimentary.

Quality Inn has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1 per day
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
Alcohol is not served at this property

Property is also known as

Quality Cleveland
Quality Inn Cleveland
Quality Inn Hotel
Quality Inn Cleveland
Quality Inn Hotel Cleveland

Quality Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 207 out of 568 reviews
Rating 8 - Good. 206 out of 568 reviews
Rating 6 - Okay. 89 out of 568 reviews
Rating 4 - Poor. 31 out of 568 reviews
Rating 2 - Terrible. 35 out of 568 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Seeing Friends

We got a good night's rest. It was quiet and relaxing. The owner who checked us in was very friendly and accommodating. We will stay there again.
Stayed 1 night in Apr 2025

10/10 Excellent

Ciara C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really nice and professional. The room was nice and clean. It looked recently updated it. I had requested a ground level room and it was granted no problem. There were 4 pillows on each bed, plenty of towels for the family, a nice size TV with TV guide and everything was clean. The only note is the refrigerator could use an update as it was older and had decent wear and tear as well as it didn't seem to be very cold. Breakfast was great, plentiful and fresh. The area is perfect with stores and places to eat within walking distance if you so please. I will stay here anytime I come to town!
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay and a wonderful bed! Everything is newly redone and clean! The front desk gentleman was very friendly and efficient ,making sure our stay was the best and it was. A great breakfast as well! Would highly recommend!
Stayed 2 nights in Mar 2025

8/10 Good

Joetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean, bed somewhat comfortable. The Shower handle used to turn the water from hot to cold, came off in my hand. Had to have the desk clerk come fix and turn off the water. Getting somewhat quality, comfort some what.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Employee was amazing
Stayed 1 night in Mar 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kathleen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveled to Cleveland for a Women’s retreat. Perfect location, friendly front desk and enjoyed our visit.
Stayed 1 night in Mar 2025

2/10 Terrible

Hanna

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Shylo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Katie

Traveled with family and small children
The bathroom could have been a bit cleaner
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard, Troy

Stayed 1 night in Mar 2025

10/10 Excellent

Randy

Stayed 1 night in Feb 2025

10/10 Excellent

Dennis

Stayed 1 night in Feb 2025

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose

Stayed 1 night in Jan 2025

10/10 Excellent

Grady

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visiting Family

It has become our regular stay on our way to visit family in Georgia.
Stayed 1 night in Nov 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good bang for the buck

The first room we entered after checking in had a faulty bathroom light. Upon returning to the check-in desk, we were placed in an upgrade room at “no additional charge”. We were pleasantly pleased.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was just what I needed as an unexpected overnight stop on a driving trip
Stayed 1 night in Jan 2025

8/10 Good

Philip, Orange Beach

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful. The bed looked like someone had just slept on it. Tub looked dirty, but it was rust. The room had a door for an adjoining room and it didn’t shut tight. The guests in the adjoining room had a child that kept trying to open the door into the room i was staying in. Had to call the front desk and complain. They did the guest to a different room.
Stayed 1 night in Dec 2024

2/10 Terrible

Courtney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Rozanne

Traveled with family
Disliked: Cleanliness

Not great but not the worst

Late night stay to break up a long road trip. Bathroom had caked shampoo dripping down the outside of the tub. Marks and discoloration on the grout. We moved a chair and found someone’s sock and a used dental pick under the chair. The garbage bin has not been cleared from the previous occupants. Ice box in the fridge was covered on ice -likely never cleaned out. Bed was comfortable. Decent room size. Breakfast wasn’t edible and we left to get our own. Outside room access was plus to help us to unload straight from the trunk. Friendly staff. Would not return.
Stayed 1 night in Jan 2025

10/10 Excellent

Steven, Smithfield

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as described
Stayed 3 nights in Dec 2024

10/10 Excellent

cheryl

Liked: Cleanliness, property conditions & facilities
Very clean and easy on and off Highway.
Stayed 1 night in Dec 2024