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Red Roof Inn PLUS+ & Suites Chattanooga - Downtown

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Red Roof Inn PLUS+ & Suites Chattanooga - Downtown

Exterior
Coffee service
Premium bedding, desk, iron/ironing board, free WiFi
Lobby
Front of property

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • Pet friendly
  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
2431 Williams St, Chattanooga, TN, 37408
  • Chattanooga Choo Choo
    17 min walk
  • Finley Stadium
    18 min walk
  • Chattanooga Convention Center
    2 min drive
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    17 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 340 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Jetted Tub (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Jetted Tub (Smoke Free)

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 2 Double Beds (Smoke Free)

  • 340 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Kitchen (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 2 Double Beds, Kitchen (Smoke Free)

  • 340 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Smoke Free)

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

  • 340 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn PLUS+ & Suites Chattanooga - Downtown

Hotel in Downtown Chattanooga
Along with a snack bar/deli, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance, and a TV in a common area are onsite. Weekly housekeeping is available.
Red Roof Inn PLUS+ & Suites Chattanooga - Downtown offers 51 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chattanooga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This Chattanooga hotel also offers a vending machine, tour/ticket assistance, and coffee/tea in a common area. Complimentary self parking is available on site.

Red Roof Inn PLUS+ & Suites Chattanooga - Downtown is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Chattanooga Downtown
Red Roof Inn Hotel Chattanooga Downtown
Red Roof PLUS Chattanooga Downtown Hotel
Red Roof PLUS Chattanooga Downtown
Red Roof Inn PLUS Chattanooga Downtown Hotel
Red Roof Inn PLUS Chattanooga Downtown
Red Roof Inn Suites Chattanooga Downtown
Red Roof PLUS Suites Chattanooga Downtown
Red Roof Inn PLUS+ Suites Chattanooga Downtown
Red Roof PLUS Chattanooga
Red Roof Inn PLUS+ & Suites Chattanooga - Downtown Hotel
Red Roof Inn PLUS+ & Suites Chattanooga - Downtown Chattanooga

Red Roof Inn PLUS+ & Suites Chattanooga - Downtown Reviews

Reviews

6.2
Rating 10 - Excellent. 210 out of 1000 reviews" "
Rating 8 - Good. 204 out of 1000 reviews" "
Rating 6 - Okay. 220 out of 1000 reviews" "
Rating 4 - Poor. 155 out of 1000 reviews" "
Rating 2 - Terrible. 211 out of 1000 reviews" "

6.0/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nelson

Stayed 1 night in Sep 2024

4/10 Poor

Maria

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Didn’t feel safe inside and outside of property.
Stayed 2 nights in Sep 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
The guy who checked us in was very nice and friendly.
Stayed 2 nights in Sep 2024

2/10 Terrible

Candace R

Stayed 1 night in Sep 2024

10/10 Excellent

Candace R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Kayode

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never felt so unsafe in my life. You would see young men and women loitering around the property and in the street even in the wee hours of the day - clearly, a drug zone. Was supposed to be a non-smoking property but you could tell previous guests smoked indoor. Property has seen best days - worn out furnitures, paint falling off the ceiling, broken A/C system, very dirty carpet, unclean bathroom, window curtain falling off, the list goes on. Some random folks came knocking on my door at least on 2 separate occasions, claiming they had the wrong door. I believe there was more to it. You get charged $20 (in cash) for early check-in which is not invoiced. This property is a NO-NO if you are looking for a place to stay in Chattanooga. NOT RECOMMENDED!
Stayed 3 nights in Aug 2024

10/10 Excellent

Patricia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Criquett

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I was just looking for a place to sleep while on a road trip so I wasn't wanting to spend much. Red Roof Plus in Chattanooga was far better than other places I've paid the same for. If you're looking for breakfast you won't find it here and the coffee was barely drinkable, but I would stay here again if I drive through Chattanooga on another road trip.
Stayed 1 night in Aug 2024

2/10 Terrible

Rosalynn

Business traveler
This is a CRACK HEAD and Drug infested hotel!
This listing SHOULD NOT even be listed on hotels.com! I ASKED FOR A REFUND THE LADY SAID NO!She gave me the room 215 the room was disgusting bedbug on the bed, body print on the bed, counters dirty , door handle was dirty! Entire 1st& 2nd floor smelled like meth and weed. People hanging out in the hallways, outside when you pull up. When asked if I could be accommodated to another red roof she told me NO! Mind you I seen about 4 on the highway not far from each other. I WILL BE ER CHOOSE RED IN OR ROOF AGAIN! And I want my money back. Oh yea I was offered room 114 that room was just as nasty! I ended up paying $147 at LaQuinta downtown and LOVED EVERYTHING ABOUT THE STAY!!
Stayed 1 night in Aug 2024

2/10 Terrible

Chelsey

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The woman working the front desk was the only good thing about this hotel. It was dirty, the tub wouldn’t drain, the sheets seemed dirty, nothing was wiped down. Paid for the room with premium bedding and it was arguably the worst hotel bed I’ve ever slept on. The area was sketchy, there were a lot of people loitering the hallways and outside the hotel. We slept with the ironing board wedged under the door handle. We did not feel safe.
Stayed 1 night in Aug 2024

4/10 Poor

Yunior R

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom very dirty, clogged drain in the bathtub, dirty floors, noisy, just disgusting
Stayed 1 night in Aug 2024

10/10 Excellent

Candace R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional stay
I have stayed here previously so when i received great service it was not a surprise.I have stayed there to go to kidney treatments and they always take good care of me. It is quiet and calm they are building a new apartment complex across the street and you would never know it. The staff and managers are top notch you will not be treated better anywhere or have a more comfortable stay. I would recommend anyone to come relax at this hotel.
Stayed 1 night in Aug 2024

4/10 Poor

Jordan

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The location was very convenient. The bed was uncomfortable. We booked a smoke free room but it had an odor of cigarettes and mildew. We also found a rouch in the room.
Stayed 3 nights in Jul 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

Verified traveler

Disliked: Property conditions & facilities
Good price & proximity if u don’t mind tweakers
I love cheap places in good locations and this served that purpose. It’s definitely a tweaker hotel with lots of shabby qualities. Also a little group of street people all congregate at a neighboring park. They didn’t seem dangerous and it’s really just the area. Still the room was clean enough, spacious and had all the basic amenities. Wi-Fi and cable and ac all worked. The place is walking distance to a mini mart, local coffee shop and a quick drive to local attractions like Ruby Falls, Downtown and the Sunday Artist Martket. I’d advise the owner to clean the walls. It’d be an easy way to help that place look and smell so much cleaner !
Stayed 1 night in Jul 2024

6/10 Okay

Dena

Disliked: Cleanliness, property conditions & facilities, room comfort
Could have been cleaner
Stayed 2 nights in Jul 2024

2/10 Terrible

Candace

Stayed 1 night in Jul 2024

8/10 Good

Hendrika

Stayed 1 night in Jul 2024

2/10 Terrible

Laura

Stayed 1 night in Jun 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fire stay
We have stayed here before and we were as pleased this time as times before. The staff was very helpful and courteous they have always been very polite. This time we had a problem with the air conditioner and Danny the maintinance fixed it and cleaned up all of the water in the middle of the night so that we didn't have to change rooms. All in all just another great stay .
Stayed 1 night in Jun 2024

6/10 Okay

Michael

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The price was okay, but one can tell that it had been around for some time. Despite the apparent improvements it still has a way to go before it is equals the Comfort Inn across the street.
Stayed 1 night in Jun 2024

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities
shower faucet handle was not attached and fell off, along with the curtain rod falling out of the wall bracket. Empty Sprite can of pop left on the floor.
Stayed 1 night in Jun 2024

4/10 Poor

Kristin

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Toe nails on the floor. Mold in the shower and walls. Towels and linens were stained. Very shady people in and out all night. We were in town due to a death and needed somewhere cheap. Homeless people outside all day and night. Very dirty.
Stayed 2 nights in Jun 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
Fine
Stayed 3 nights in Jun 2024

10/10 Excellent

Jacqueline Hutchinson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jun 2024