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Red Roof Inn PLUS+ & Suites Chattanooga - Downtown

2.5 star property

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Photo gallery for Red Roof Inn PLUS+ & Suites Chattanooga - Downtown

Exterior
Lobby
Premium bedding, desk, iron/ironing board, free WiFi
Coffee service
Hallway

Reviews

6.0 out of 10

Popular amenities

  • Housekeeping
  • Pet friendly
  • Parking included
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
$71
includes taxes & fees
Dec 4 - Dec 5

Explore the area

View in a map
2431 Williams St, Chattanooga, TN, 37408
  • Place, Finley Stadium
    ‪14 min walk‬
  • Place, Chattanooga Choo Choo Historic District
    ‪17 min walk‬
  • Place, Chattanooga Convention Center
    ‪2 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Jetted Tub (Smoke Free)

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Kitchen (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 2 Double Beds, Kitchen (Smoke Free)

  • 340 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 2 Double Beds (Smoke Free)

  • 340 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 340 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Smoke Free)

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

  • 340 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Red Roof Inn PLUS+ & Suites Chattanooga - Downtown

Hotel in Downtown Chattanooga
Along with a snack bar/deli, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance, and a TV in a common area are onsite. Weekly housekeeping is available.
Red Roof Inn PLUS+ & Suites Chattanooga - Downtown offers 51 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chattanooga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This Chattanooga hotel also offers a vending machine, tour/ticket assistance, and coffee/tea in a common area. Complimentary self parking is available on site.

Red Roof Inn PLUS+ & Suites Chattanooga - Downtown is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Chattanooga Downtown
Red Roof Inn Hotel Chattanooga Downtown
Red Roof PLUS Chattanooga Downtown Hotel
Red Roof PLUS Chattanooga Downtown
Red Roof Inn PLUS Chattanooga Downtown Hotel
Red Roof Inn PLUS Chattanooga Downtown
Red Roof Inn Suites Chattanooga Downtown
Red Roof PLUS Suites Chattanooga Downtown
Red Roof Inn PLUS+ Suites Chattanooga Downtown
Red Roof PLUS Chattanooga
Red Roof Inn PLUS+ & Suites Chattanooga - Downtown Hotel
Red Roof Inn PLUS+ & Suites Chattanooga - Downtown Chattanooga

Red Roof Inn PLUS+ & Suites Chattanooga - Downtown Reviews

Reviews

6.0
Rating 10 - Excellent. 210 out of 1006 reviews
Rating 8 - Good. 195 out of 1006 reviews
Rating 6 - Okay. 212 out of 1006 reviews
Rating 4 - Poor. 159 out of 1006 reviews
Rating 2 - Terrible. 230 out of 1006 reviews

6.0/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Brandon

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was nice, the parking lot was a little sketchy with limited parking. The beds were very rough and uncomfortable. We were also able to hear everything going on outside even though we were on the second floor. Would not recommend to anyone.
Stayed 4 nights in Aug 2025

2/10 Terrible

Raquel

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible customer service. The counter guy told me I could cancel one night on the phone, but on check-in, he said no and charged me for both nights. The building, elevator, hallways, room, everything was dirty and in terrible condition. It smelled of mildew and urine, there were cockroaches in the room, the air conditioning and TV didn't work, and they had no choice but to refund our money. It was a terrible experience, being my first time visiting Tennessee.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maricina

Business traveler
Liked: Staff & service
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your room was disgusting. Disgusting what else do I need to say?
Stayed 1 night in Aug 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth it!!

It is not the fanciest hotel but it’s definitely the most affordable and very comfortable for the price you pay. They keep it very clean and I have never had an issue. What I love the most is their security system. You may only have a card to enter through the doors and they also have free parking! I have stayed with numerous times and I also leave satisfied.
Stayed 1 night in Aug 2025

4/10 Poor

Cathy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

RUBY FALLS

There were scratches on the floor from another person, a c did not work properly, people hanging outside of the hotel, room smelt of mold and mildew, no freezer in the refrigerator, poop stains on the door in the bathroom, poop stains on the shower curtain, toilet paper holder coming out of the wall, lots of problems.
Stayed 1 night in Aug 2025

4/10 Poor

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Alisha

Traveled with family
Stayed 1 night in Jul 2025

2/10 Terrible

Remon

Bad furniture and the rooms with snake and we have to ask to get it
Stayed 1 night in Jul 2025

10/10 Excellent

Cruz

Stayed 1 night in Jul 2025

4/10 Poor

Stephani

Disliked: Room comfort
The first day I was there the AC didn't cool and at 12:50 am the woman from the front desk just let her self in my room without us knowing
Stayed 1 night in Jul 2025

4/10 Poor

Dong Woo, WINDSOR MILL

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good price. Friendly staff. Dirty linens. I had the sheets changed because of spots and the changed sheets had more spots. The staff mentioned that the washer might be the problem. I think that would be a major problem that needs fixing right away in an inn... This is the first time I felt dirtier after a shower because of the dirty towels...
Stayed 1 night in Jun 2025

2/10 Terrible

Paula

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible room
Stayed 3 nights in Jul 2025

8/10 Good

michael

Stayed 2 nights in Jul 2025

2/10 Terrible

Glenna

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Fireworks being shot from lobby entrance by guests which came close to hitting cars. Bathroom tub grout was brown and disgusting. Mold around tub caulking. Sink paint chipped on wall. Behind door never cleaned. Things appeared to never be wiped down including walls. Bed covers stained. Hallways didn't appear vacuumed. On side note the beds were comfortable and we stayed but never bathed in bathroom.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Used bar of soap was left in the shower, walls were dirty, headboard was dirty, floor was not swept. Remote control did not work very well even after putting in new batteries and the back of the remote was missing. Also garbage can was empty but you could clearly tell the bag was reused and was not a new bag. Beds were comfortable but a/c had a hard time keeping the room cool due to it being very hot outside. Front desk was friendly.
Stayed 2 nights in Jul 2025

2/10 Terrible

Jessica

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing to like about this facility. Our room was booked for a doubled bed with kitchen, with complimentary snacks. Received a FILTHY room with double bed and only microwave and mini fridge. Dresser was broken, the drawers were off track and lospided. The coffee table had an entire corner broken off with jagged edges. The a/c did not work. Dirt and grime in every corner. Crumbs on the counters. mildew hair in the bathroom. Peeling paint. Husband complained about the room not being what we reserved and the owners had the audacity tonm say our room was an "UPGRADE" from what was originally reserved! They moved us to a room right beside the previous room. A/c barely functional. By that time we were just so tired of traveling, we needed to rest. We had no luck finding anything else available in our budget for the 4th of July. Second room was Just as dirty as the first room. No broken furniture, but broken glass in the framed picture on the wall. Bathroom still has mildew and possible feces smeared on the wall but did not see it until the next morning. Hallways are nasty and need to be vacuumed. Trash and sticky floor in elevator. Lobby set up like there should be a light breakfast but nothing was available at 8 a.m. on a Friday morning. External areas did not feel safe or inviting. There is no decent view of Lookout Mountaint or downtown Chattanooga. Red Roof Plus?? There is no "plus" to this establishment. Only negative. Spend your money elsewhere.
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Stayed 1 night in May 2025

8/10 Good

Andra

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Crunshun

Stayed 1 night in Jun 2025

8/10 Good

Phillip

Liked: Staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service
It was unsafe we had too out a chair behind our room door. Because the look on our door wouldn’t lock
Stayed 1 night in Jun 2025

6/10 Okay

Tara

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Joanne

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here!

This is a disgusting hotel. My daughter and I were travelling together and thought because it was offered on hotels.com, a reputable company, it would be ok. The room was dirty. Stained sheets. Filthy bathroom. We had to find somewhere else to stay. As well as this there were gangs of very undesirable looking people hanging around which made us feel very unsafe. I am in contact with Hotels.com to get a refund and I would suggest this hotel is not one of your offerings or you will get a bad reputation
Stayed 1 night in Jun 2025

8/10 Good

Jaylen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Jun 2025