The Heinsman Guest House

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Heinsman Guest House

Porch
Reception
Exterior
Shared kitchen
Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • Parking available
  • Pet friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
821 Houston St, Chattanooga, TN, 37403
  • University of Tennessee at Chattanooga
    ‪1 min walk‬
  • Tivoli Theatre
    ‪9 min walk‬
  • McKenzie Arena
    ‪10 min walk‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪20 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Similar properties

About this property

The Heinsman Guest House

Guest house in Downtown Chattanooga
Self parking, laundry facilities, and free WiFi in public areas are available at this smoke-free guesthouse. Bathrooms are shared.
The Heinsman Guest House offers 23 accommodations with portable fans. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels.

Guests have access to shared bathrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access.

The Heinsman Guest House features laundry facilities. Public areas are equipped with complimentary wireless Internet access. Parking is available onsite for a surcharge.

The Heinsman Guest House is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per stay; includes in/out privileges)

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bathroom

  • 8 shared bathrooms
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an access code

Access methods

Access code, private entrance

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10 per stay (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators

Property is also known as

The Heinsman Chattanooga

The Heinsman Guest House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 68 out of 96 reviews" "
Rating 8 - Good. 17 out of 96 reviews" "
Rating 6 - Okay. 6 out of 96 reviews" "
Rating 4 - Poor. 3 out of 96 reviews" "
Rating 2 - Terrible. 2 out of 96 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & quiet. Multiple cameras throughout the hall ways & front door made it feel even safer. Would stay again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked a while ago. Coming back to review.
It's been a good stay and have no regrets. Thank you!
Stayed 1 night in May 2024

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay. I failed to see the detail about the shared bathroom when I booked, but it was no problem! The room was perfect! I loved the staff. The shared kitchen worked flawlessly. You could prepare all your meals there. It was a Hostel on steroids!!! I mean that as a HUGE compliment!!!
Stayed 2 nights in Oct 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the property but weren’t used to sharing a bathroom. It was clean and safe and our room was very nice. The host and his dog were great!
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Stayed 1 night in Oct 2024

8/10 Good

Laura

Stayed 3 nights in Sep 2024

6/10 Okay

Cheri

Liked: Cleanliness
Disliked: Room comfort
Hostel close to McKenzie Stadium
We stayed at the Heinsman because it is a short walk from McKenzie Stadium. It's very clean and we got our entry and room code in advance. I didn't realize that it is a hostel when I booked and that is on me. There are no private bathrooms, but there are shared bathrooms at the end of the hall, and that is not ideal for an older couple. Our room overlooked a bar patio that was going strong until the wee hours so we got little sleep. Might not be a problem for partiers, but not for us.
From our window
Stayed 1 night in Oct 2024

10/10 Excellent

D A

Stayed 1 night in Aug 2024

8/10 Good

Philleatra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience Chattanooga With Vintage Charm Amenitie
It was different. My son felt like he experienced what it would be like to live in a college dorm. There was an old world charm. Good location. Very relaxing. Great for the price.
Stayed 1 night in Sep 2024

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better off elsewhere…
This place is FAR from being considered a hotel and this has no place on Hotels.com. Shared bathrooms that were located at the opposite end of the building from our room. We were “greeted” by a barking dog upon arrival. Our luck, said dog was in the adjacent room to ours. Baby bath tub was in the shower when we arrived and some woman’s hair stuck to shower walls. Our room was flooded with light from the street. We tossed and turned for one night of our 3 night “stay” then bailed and found a nicer, ACTUAL hotel. Of course our reservation was “non-refundable”…so a big waste of about $350 dollars or so. The only redeemable quality is that it was close to a couple of cool bars around the corner, otherwise this place was a bust.
Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we come to Chattanooga we always stay here
Stayed 1 night in Sep 2024

10/10 Excellent

jayme

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a cute quiet place. We could walk to all the places in the city. Parking was easy. Bed was super comfy too.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicholas, Walters

Liked: Cleanliness, staff & service, property conditions & facilities
Great unique place to stay in downtown Chattanooga
Stayed 1 night in Jul 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, very clean, confortable. If you are not looking for a hotel, it has a vibe of a house, individual rooms, shared bathroom. Very nice! Loved it!
Stayed 1 night in Jul 2024

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Leigh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
So cute! We loved our stay. Beds are amazing. Owner is great! Security guard Oliver is awesome.
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Had a small issue with the TV but the property manager took care of it immediately after I reported the issue. Rooms were very nice and beds were comfortable. We will be staying here again on our next trip to Chattanooga.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Great place to stay in downtown Chattanooga! You will need to share the bathrooms, but they are very clean and there was never an issue of having to wait.
Stayed 3 nights in Jul 2024

10/10 Excellent

Dr. Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique building. Fresh clean exterior presentation-white 5- story building with 12x12, raw cut posts in a light rust finish and vintage law-office front door. Interior- minimalist decor. Vintage hardwood floors with white furnishings. Lovely.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Not what I expected but that not a bad thing
Stayed 1 night in Jun 2024

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a quaint well kept older building. Staff were friendly and very helpful. Only negative is showers and toilets are at end of hallway, but understandable due to age of building.
Stayed 3 nights in Jun 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vibe and great location! Very walkable to everything.
Stayed 2 nights in Jun 2024