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The Hotel Chalet at The Choo Choo

4.0 star property

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Luxury Suite | Frette Italian sheets, premium bedding, minibar, in-room safe
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Lobby
Reception
Frette Italian sheets, premium bedding, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available

Explore the area

Map
92 Choo Choo Ave, Chattanooga, TN, 37408
  • Chattanooga Choo Choo
    ‪4 min walk‬
  • Chattanooga Convention Center
    ‪14 min walk‬
  • Tennessee Aquarium
    ‪3 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room Sleeper

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room Sleeper

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite MacArthur

Suite MacArthur | Frette Italian sheets, premium bedding, minibar, in-room safe

Suite MacArthur

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Chalet Suite

Chalet Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet Suite

  • 700 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Chalet King Accessible

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet King Accessible

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Suite Accessible

Chalet Suite Accessible | Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet Suite Accessible

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet 2 Queen Beds Accessible

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet 2 Queen Beds Accessible

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet King

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet King

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

The Hotel Chalet at The Choo Choo

4-star hotel in Downtown Chattanooga
An outdoor pool, a restaurant, and 2 bars/lounges are available at this hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a conference center are onsite. Change of towels is available on request.
The Hotel Chalet at The Choo Choo offers 127 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Frette Italian sheets and premium bedding. 55-inch Smart televisions come with digital channels, first-run movies, and pay movies. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 3200 square feet (297 square meters) include a conference center. This Beaux Arts hotel also offers an outdoor pool, tour/ticket assistance, and a garden. Concierge services and wedding services can be provided. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in October 2023.

The Hotel Chalet at The Choo Choo has designated areas for smoking.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Elsie's Daughter - This bistro specializes in Fusion cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.
The Caboose - This bar is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 18 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to noon for a fee: USD 4 to 12 for adults and USD 4 to 12 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elsie's Daughter
  • The Caboose

Things to do

  • Bicycle tours
  • Helicopter/airplane tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center (3,200 square feet of space)

Outdoors

  • Firepit
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (52 inch wide door)
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Designated smoking areas (fines apply)
  • Renovated entire property - October 2023

Room amenities

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • First-run movies
  • Hulu
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 4.00 to 12.00 for adults, and USD 4.00 to 12.00 for children
  • Uncovered self parking fee: USD 18.00 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Chalet At The Choo Choo
The Hotel Chalet at The Choo Choo Hotel
The Hotel Chalet at The Choo Choo Chattanooga
The Hotel Chalet at The Choo Choo Hotel Chattanooga

The Hotel Chalet at The Choo Choo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 817 out of 1034 reviews
Rating 8 - Good. 134 out of 1034 reviews
Rating 6 - Okay. 53 out of 1034 reviews
Rating 4 - Poor. 16 out of 1034 reviews
Rating 2 - Terrible. 14 out of 1034 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mikayla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

freida

Stayed 1 night in Dec 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Room comfort
The corridors, the room and the restaurant were all very dim. Even with every light on in the room it was too dark. The mattress was not comfortable and needs replaced. The front desk attendants were very nice and attentive!
Stayed 1 night in Dec 2024

10/10 Excellent

BRIAN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Dec 2024

6/10 Okay

Indra

Traveled with family
Liked: Cleanliness, staff & service
Disappointing stay
Amazing staff, but room was less so. Bed was comfortable, but only had a duvet - missing sheet and blanket (belowing freezing temps). Power outlet on nightstand did not work. Shower did not drain well. Gold fixtures in bathroom were pretty discolored. Complimentary coffee in room, but tea only available by request for small fee. No room service options for breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Pamela J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the convenience of having places to eat in walking distance and enjoyed Nooga Lights.
Stayed 1 night in Dec 2024

4/10 Poor

Teri

Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service
I would have given 5 stars all around except our hot water in our train car lasted 5 minutes. A cold shower in 30 degree weather was not what I would call relaxing. Everything else was great!
Stayed 2 nights in Dec 2024

10/10 Excellent

Sydni

Stayed 1 night in Dec 2024

10/10 Excellent

Carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the one to stay at! We were very impressed by this locale 2 years ago while on our way to Florida. On our way to Florida again and this Inn does not dissaponting. We were so happy to had chosen it again! They have the most friendly staff! Best stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Stayed 1 night in Dec 2024

10/10 Excellent

Noah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff went above and beyond during our stay to make sure we were comfortable beyond any measure.
Stayed 1 night in Dec 2024

8/10 Good

chastity

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the train cars & would def recommend it but would ask if they had one that the beds didn’t possible butt up to each other. We heard a couple’s argument to their raunchy makeup sesh to snoring like a new chainsaw til 6am. Other than that…it was perfect! The bathroom floor is heated & a nice surprise. Great location!
Stayed 1 night in Dec 2024

8/10 Good

Mul

Stayed 1 night in Nov 2024

10/10 Excellent

Patricia E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Shannon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Earl

Stayed 1 night in Dec 2024

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3rd visit 20 years ago last Dec and vthis Dec awesome time sleeping in Pullman train car. A little pricey but worth it 👍
Stayed 1 night in Dec 2024

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Dec 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Ajit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room in the hotel was spacious and comfortable. The location is perfect near to downtown attractions. The water bottle was very tight and not easy to open . The coffee bags in the room was not of good quality and we were provided only two creams which was not enough for two occupants.
Stayed 1 night in Dec 2024