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The Hotel Chalet at The Choo Choo

4.0 star property

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Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Terrace/patio
Reception
Lobby
Suite MacArthur | Frette Italian sheets, premium bedding, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available
$140
includes taxes & fees
Oct 7 - Oct 8

Explore the area

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92 Choo Choo Ave, Chattanooga, TN, 37408
  • Chattanooga Choo Choo
    ‪1 min walk‬
  • University of Tennessee at Chattanooga
    ‪12 min walk‬
  • Chattanooga Convention Center
    ‪14 min walk‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room Sleeper

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room Sleeper

9.8 out of 10
Exceptional
(20 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite MacArthur

Suite MacArthur | Frette Italian sheets, premium bedding, minibar, in-room safe

Suite MacArthur

  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Chalet Suite

Chalet Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet Suite

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Chalet King Accessible

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet King Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Suite Accessible

Chalet Suite Accessible | Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet Suite Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet 2 Queen Beds

9.4 out of 10
Exceptional
(34 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet 2 Queen Beds Accessible

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet 2 Queen Beds Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet King

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet King

9.4 out of 10
Exceptional
(52 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

The Hotel Chalet at The Choo Choo

4-star hotel in Downtown Chattanooga
An outdoor pool, a restaurant, and 2 bars/lounges are available at this hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a conference center are onsite. Change of towels is available on request.
The Hotel Chalet at The Choo Choo offers 127 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Frette Italian sheets and premium bedding. 55-inch Smart televisions come with digital channels, first-run movies, and pay movies. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 3200 square feet (297 square meters) include a conference center. This Beaux Arts hotel also offers an outdoor pool, tour/ticket assistance, and a garden. Concierge services and wedding services can be provided. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in October 2023.

The Hotel Chalet at The Choo Choo has designated areas for smoking.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Elsie's Daughter - This bistro specializes in Fusion cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.
The Caboose - This bar is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 20 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to noon for a fee: USD 4 to 12 for adults and USD 4 to 12 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elsie's Daughter
  • The Caboose

Things to do

  • Bicycle tours
  • Helicopter/airplane tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center (3,200 square feet of space)

Outdoors

  • Firepit
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (52 inch wide door)
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Designated smoking areas (fines apply)
  • Renovated entire property - October 2023

Room amenities

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • First-run movies
  • Hulu
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 4.00 to 12.00 for adults, and USD 4.00 to 12.00 for children
  • Uncovered self parking fee: USD 20 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Chalet At The Choo Choo
The Hotel Chalet at The Choo Choo Hotel
The Hotel Chalet at The Choo Choo Chattanooga
The Hotel Chalet at The Choo Choo Hotel Chattanooga

Reviews

The Hotel Chalet at The Choo Choo Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1231 out of 1540 reviews
Rating 8 - Good. 196 out of 1540 reviews
Rating 6 - Okay. 70 out of 1540 reviews
Rating 4 - Poor. 24 out of 1540 reviews
Rating 2 - Terrible. 19 out of 1540 reviews

Reviews

10/10 Excellent

Brad

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Felt so homey and the staff was spectacular! Only downside to this hotel was that they didn't have any laundry services or microwaves to heat up food, as guests who stayed multiple nights we ordered extra food from the restaurant then ended up wasting quite a bit.
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan, Green Bay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, hotel, and location were amazing.
Stayed 3 nights in Jun 2025

6/10 Okay

Anthony

Stayed 2 nights in Jun 2025

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and a very cool concept.
Stayed 2 nights in Jun 2025

8/10 Good

Lavina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great. We normally stay at hotels that have a microwave but they did not have one in the room. Also, you had to go to the front desk for ice instead of readily available. The room itself was gorgeous and clean. We loved the mid-century vibe. We stayed in one of the train cars for our honeymoon, so this was a totally different experience.
Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Adored it. Loved the interior design. Service was tops. Food was great. Location was perfect. Pool was darling. Vibe perfect. Will be back
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved our stay at Hotel Chalet! Within walking distance to so many restaurants and places, so beautifully decorated, and well stocked for anything you need, as well. Will absolutely be looking at staying again in the future.
Stayed 1 night in Jun 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Good service and nice accommodations.
Stayed 1 night in Jun 2025

10/10 Excellent

Jim

Stayed 2 nights in Jun 2025

10/10 Excellent

Tabetha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alot if upgrades in the last few years, wonderful area
Stayed 1 night in Jun 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, amenities, property conditions & facilities
It was awesome!!
Stayed 4 nights in Jun 2025

8/10 Good

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
We liked the location close to the free shuttle that takes you around town and runs about every10 min. The rooms were a little dark to our liking. We appreciated the sparkling mineral water. Everything was clean and bed comfortable. Close to a lot of good restaurants. We tried to check in an hour early and were told we would be texted when our room ready. Unfortunately it wasn’t ready until about 20 min after regular check in time. It was a hot day and we really were looking forward to checking into room and cooling off. I would probably recommend the hotel but just barely 4 stats.
Stayed 2 nights in Jun 2025

8/10 Good

George

Traveled with family
The bed was amazing. Best sleep ever. The water pressure was terrible and the toilet ran a lot
Stayed 3 nights in Jun 2025

6/10 Okay

Morena

Stayed 1 night in Jun 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent! We had a great stay, and would recommend this hotel to anyone.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sarah, Chattanooga

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Adorable hotel, very friendly and helpful staff. So many restaurants and shopping areas within walking distance. The rooms were cozy and well-stocked. The pool area was lovely. Would definitely stay here again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
All was great and will be goin
Stayed 2 nights in Jun 2025

10/10 Excellent

Joshua

Stayed 2 nights in May 2025

10/10 Excellent

Creek, Jasper

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Top notch!
Stayed 2 nights in Jun 2025

10/10 Excellent

wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the history and overall experience
Stayed 1 night in Jun 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checking was super fast! Easy to find. The decor and everything at the hotel was A+. It seem very unique, old style charm with modern amenities.
Stayed 1 night in Jun 2025

10/10 Excellent

Suzanne

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great revival of downtown area felt safe within property and area
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

DEBRA, LINCOLN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet, and wonderful staff!
Stayed 1 night in Jun 2025

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was so helpful and nice! Loved the decor!!
Stayed 2 nights in Jun 2025