2/10 Terrible
Mike
Traveled with partner
Sep 27, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We had an okay check-in experience. We used the valet for our vehicle (more to come on that) They’d charged the full stay on a card they didn’t confirm. Reservation said full stay would be charged at check-in, it was charged before we ever arrived. That has to be refunded and fixed. So, word of advice, only reserve with the card you wish to pay for the entire stay with or you may be put in a bind. The room was good. It’s cute. Smelled a little musty/old when we walked in. Didn’t pay much attention to that since it is an old building. Once the air was going, that got better. We had dinner reservations downstairs @ Bridgestone Chophouse. That was an amazing experience. Start to finish. Got Starbucks downstairs the next morning. Super convenient. You don’t even have to step outside. Highly recommend both. We left just before the 11am check-out time. You text them that you are out of the room & leave your keys inside your room. Super easy. We get our vehicle from valet. As soon as I sat in the driver seat I knew something was off. Tons of papers and stuff in the passenger floor board. We never left it like that. I start looking around & can tell things were moved. The console was completely ransacked, along with the glove box. The back of the SUV was completely flipped upside down where everything had been gone through. The valet guy has been brought over at this point & immediately tells my boyfriend “yeah we’ve been having some issues lately” Nobody said a word. Avoid valet!!!!
Mike
Stayed 1 night in Sep 2025