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The Westin Chattanooga

4.0 star property

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Photo gallery for The Westin Chattanooga

Lobby
Outdoor pool
Lobby
3 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Rooftop bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Pet friendly
  • Room service

Explore the area

Map
801 Pine Street, Chattanooga, TN, 37402
  • Chattanooga Convention Center
    ‪8 min walk‬
  • Tennessee Aquarium
    ‪13 min walk‬
  • Chattanooga Choo Choo
    ‪3 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪19 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom, Patio (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Bedroom, Patio (Mobility Accessible, Roll-In Shower)

  • Mountain view
  • 515 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • City view
  • 383 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • City view
  • 380 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 Bedroom (Mobility Accessible, Tub)

Executive Suite, 1 Bedroom (Mobility Accessible, Tub) | Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom (Mobility Accessible, Tub)

  • Mountain view
  • 415 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Mountain view
  • 383 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • City view
  • 383 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • City view
  • 383 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 383 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom, Non Smoking

  • Mountain view
  • 415 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 383 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Tub)

  • Mountain view
  • 383 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Bedroom, Non Smoking

  • City view
  • 515 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking, Patio

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Bedroom, Non Smoking, Patio

  • 515 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

The Westin Chattanooga

4-star hotel in Downtown Chattanooga
This smoke-free hotel features 3 restaurants, an outdoor pool, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
The Westin Chattanooga offers 259 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch LED televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The Westin Chattanooga features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and a garden. Onsite parking is available (surcharge).

The Westin Chattanooga is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Paloma Bar de Tapas - This rooftop bar specializes in Spanish cuisine and serves dinner only.
Alimentari Cucina e Bar - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Market - Onsite bistro. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 28 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 9 to 15 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Alimentari Cucina e Bar
  • Market
  • Paloma Bar de Tapas

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Raised toilet seat
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 15.00 per person
  • Covered valet parking fee: USD 28 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westin Chattanooga Hotel
Westin Chattanooga
The Westin Chattanooga Hotel
The Westin Chattanooga Chattanooga
The Westin Chattanooga Hotel Chattanooga

The Westin Chattanooga Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 761 out of 1000 reviews
Rating 8 - Good. 133 out of 1000 reviews
Rating 6 - Okay. 55 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was beautiful, staff welcoming and located centrally with a number of dining options.
Stayed 1 night in Jan 2025

10/10 Excellent

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the scenery and the hospitality
Stayed 1 night in Dec 2024

10/10 Excellent

Carson Andrew

Stayed 2 nights in Dec 2024

10/10 Excellent

Alan

Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Stayed 1 night in Dec 2024

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I didn't care for the food offered in both restaurants also the 10th floor bar was tight not enough room move around
Stayed 1 night in Dec 2024

6/10 Okay

Eric

Traveled with family
Liked: Amenities
No trash bags in the room for the trash cans. The AC did not start working until a few hours before our check out time. We ordered breakfast for 2 and was not asked about it nor giving vouchers until I called the front desk to ask them about it myself. And not to mention, some ungrateful person pulled the fire alarm close to midnight.
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great heated pool even on a cold night
Stayed 1 night in Dec 2024

8/10 Good

Wendie

Liked: Cleanliness, staff & service, property conditions & facilities
First time in Chattanooga and choosing the Westin was the BEST DECISION!
Stayed 1 night in Dec 2024

2/10 Terrible

Cheryl

Disliked: Cleanliness
We drove 13 hours that day with a moving truck to arrive at the hotel at midnight. We were absolutely exhausted. The parking lot was empty. I called 2 times to let them know we were arriving late. When we arrived, we were told we couldn’t park on hotel property with our small moving truck and valuable art collection inside. The area off premises was unsafe to leave the vehicle unattended in an area without cameras so we had to leave the property and find a new and safe hotel 30 minutes down the road. We have stayed at this hotel a few times in the past but never will again. The staff was not accommodating at all. There were large busses and trucks in front of the hotel so I’m not sure what the problem was. We also told them if they allowed us to stay, we would leave early in the morning and too generously. Never again will we give this hotel our business.
Stayed 1 night in Dec 2024

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay for our one night stay for a Christmas work party.
Stayed 1 night in Dec 2024

10/10 Excellent

Shandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Brett

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*Staff was very helpful and polite *The biggest issue we had was the shower leaked water on the floor, which had been happening for awhile cause the trim was all swelled up.
Stayed 3 nights in Oct 2024

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
It was a decent stay
Pros: Nice rooms, nice customer service at the front desk for check in and check out Cons: When the a/c came on it made a loud noise, much louder than it should have been. Whether parking across the street or valet, there is a charge to park. As much as they charge per night there should be free breakfast included
Stayed 1 night in Oct 2024

10/10 Excellent

olu

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, comfortable, and quiet. Staff were very friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Stayed 1 night in Sep 2024

10/10 Excellent

amy

Stayed 1 night in Jul 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Dina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel but somewhat pricey.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Chattanooga experience at the Westin was white-gloved excellence. From the front desk with Sunny Massey (who graciously gave us complimentary breakfast because it was our daughter's birthday and upgraded our room to a corner Mountain View) to our delightful night of rest and rejuvenation, everything was a 5-star experience! The hotel has an upscale resort-style feel with three dining options, a rooftop pool and bar, live entertainment, and numerous gathering areas with fire pits and comfy seating. The staff was friendly and accommodating and our room features were high-quality, clean, and aesthetic. I'd stay at this particular Westin again in a heartbeat. Well done and well worth the money.
Stayed 1 night in Sep 2024

6/10 Okay

Frederic

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024