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Chelan Vacation Packages

Balcony was lovely.

The hotel staff were all very friendly, helpful and professional! The cleanliness of the room was impeccable. The room was quiet - no airport noise. Air conditioning was adequate. The location was close to the airport as well as a large, modern shopping mall, with E. Leclerc being the largest store. The mall also has a food court, with a nice variety of options. It is about a 10 min walk from the hotel. The shuttle to the airport is provided free by the hotel and is very punctual. The downside is that the bed was as hard as a rock - no soft mattress topper - and the 2 pillows were equally terrible. The ‘firm’ pillow was flat and hard. The ‘softer’ pillow was lumpy and unusable. We did not have a good night’s sleep - which is one of the main purposes of a hotel! This was our first stay at one of the Holiday Inn hotels and we were impressed by the cleanliness and the friendly staff, but at the same time disappointed by the bad quality of the sleep, due to the hard bed.

We had a one night stay on a Saturday, expecting it to be an easy overnight stay. But on arrival we were advised the restaurant is closed on the weekends, so given it’s location in an industrial area finding dinner options close by was a problem. Also no fridge in the room, and their ice machine was broken although they did have cold water in the bar. Pool was nice, and the room good. Thankfully the air conditioning was working as it was 35deg. The property is rated 4 stars but it didn’t feel like it.

No air con in the rooms and the temperature outside was 41° so was very uncomfortable. We had a fan in the room but it was extremely noisy. Not much choice for breakfast. Staff were friendly and extremely helpful.

Une odeur désagréable était présente dans la chambre et une climatisation assez bruyante Moquette à refaire … En revanche un accueil d’un personnel agréable et un petit déjeuner fournis et bon