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Chestnuts B&B

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chestnuts B&B

View from property
Classic Double Room, Ensuite
Classic Double Room, Ensuite
Exterior
Superior Double Room, Ensuite | Bathroom

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Free WiFi

Explore the area

Map
High Street, Cheltenham, England, GL54 2AN
  • Bourton Model Railway Exhibition
    1 min walk
  • Small Talk Tearooms
    1 min walk
  • Kingham Station
    28 min drive
  • Oxford (OXF)
    55 min drive

Room options

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite

Superior Double Room, Ensuite

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ensuite

Suite, Ensuite

Suite, Ensuite

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Double Room, Ensuite

Classic Double Room, Ensuite

Classic Double Room, Ensuite

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room, Ensuite

Basic Double Room, Ensuite

Basic Double Room, Ensuite

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

The Mousetrap Inn

Breakfast included
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very Good, (612)
The price is $150
per night
$180 total
includes taxes & fees
Jan 1 - Jan 2
The Mousetrap Inn

About this property

Chestnuts B&B

Cheltenham B&B with free breakfast
This smoke-free bed & breakfast features free breakfast and free WiFi in public areas. Housekeeping is not available.
Chestnuts B&B offers 11 accommodations.
A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access.

Chestnuts B&B is a smoke-free property.

A complimentary breakfast is offered.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Free breakfast available

Conveniences

  • Luggage storage

Guest services

  • No housekeeping service

Accessibility

  • No elevator

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The host will greet guests on arrival

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Chestnut B&B Cheltenham
Chestnut Cheltenham
Chestnut B&B Cheltenham
Chestnut Cheltenham
Guesthouse Chestnut B&B Cheltenham
Cheltenham Chestnut B&B Guesthouse
Guesthouse Chestnut B&B
Chestnut B B
Chestnut
Chestnuts B B
Chestnuts B amp;b
Chestnuts B&B Cheltenham
Chestnuts B&B Bed & breakfast
Chestnuts B&B Bed & breakfast Cheltenham

Chestnuts B&B Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 44 out of 93 reviews" "
Rating 8 - Good. 29 out of 93 reviews" "
Rating 6 - Okay. 12 out of 93 reviews" "
Rating 4 - Poor. 7 out of 93 reviews" "
Rating 2 - Terrible. 1 out of 93 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Stayed 1 night in Aug 2024

8/10 Good

Edward

Traveled with partner
Liked: Cleanliness, staff & service
The property was very good value for money.
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew, Bridgend

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time we've stayed here now, it's a great location and the rooms are surprisingly quiet when it's busy outside. The staff are great and helpful, the breakfast is very good as well. Only downside is if you go during peak tourist times it maybe a struggle to get parking.
Stayed 2 nights in Aug 2024

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Debi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home-style feeling and charm in this bed & breakfast and breakfast was delicious. Thanks for a great stay!
Stayed 2 nights in Jul 2024

4/10 Poor

Antoni

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Positive : The area of Bourton-on-the-water is amazing and the B&B is located at the heart of it. The staff, when there, were amicable and the breakfast was very good. Negatives : The quality, cleanliness and the amenities of the establishment are misrepresented on the website. The room we had was outdated and dirty, and major problems in the room (scorching hot water with absolutely no pressure, hard water stains on the the shower doors and handles, hot water tank making extreme noise in our room everytime someone in the B&B opened a faucet, stained carpet, stained walls, stained pillows...) did not justify the high price of the room. The B&B is located on the BACK of a building, using a sketchy back-door that feels like a delivery door where there is no reception. The picture on the website shows a store that fronts the main street and the water but it is a misrepresentation and it should be taken down right now as it is misleading.
Stayed 2 nights in Jun 2024

8/10 Good

Roy

Liked: Cleanliness, staff & service
Beautiful village great place to visit and explore
Stayed 2 nights in Jun 2024

8/10 Good

mark

Stayed 3 nights in May 2024

6/10 Okay

Susan

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Shock, but okay in the end.
I hate to leave a bad review of this hotel because it's obvious they care about their hospitality; we enjoyed the employees. The location can't be beat... right in the center of the Cotswolds from what I could tell. It was so nice to be next the the stream and the Motor Museum. We arrived after check-in hours and received a nice welcome note and keys to our room left out. We never did have to check in for the two nights we were there. I never ran into anyone besides the breakfast help. Breakfast was good... the choices 1)a full English breakfast 2) Grilled Banana bread 3) Parfait; we enjoyed them all, but mostly the English breakfast. Breakfast doesn't start until 8:15, I believe. They have you order the night before. We had to leave early the second morning and they were kind enough to throw together 4 parfaits for us. I know there were warnings about sloping floors and the building being old, but I wanted to experience that old world charm. 😁 We came from a gorgeous hotel in Porto, Portugal that was flawless, so this room was a shock to us. It was like entering an old aunt's home. Semi- cluttered, quaint, and not the cleanest. The pillows disgusted me and the carpet was dirty and the bathroom cloogy. In further inspection, the decorative pillows weren't as old and disgusting as I thought. The beds were comfortable, even the pull-out sofa the teenagers slept on. Parking was not easy... only six hotel spots...three in back and three in front
Stayed 2 nights in Mar 2024

4/10 Poor

Tom

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Could have been great if the basics improved
Hotel is located behind the main street in Bourton. Parking spaces allocated if you can get one. Room was spacious and bed was really comfy. However shower and water pressure was almost non existent in a cold & poorly ventilated bathroom.
Stayed 3 nights in Feb 2024

6/10 Okay

Allison

Traveled with partner
Great spot good food very comfortable rooms
Stayed 2 nights in Feb 2024

10/10 Excellent

STEPHEN, BIRMINGHAM

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location in the heart of Bourton on the Water with friendly and helpful staff
Stayed 2 nights in Feb 2024

10/10 Excellent

Wichai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and quiet, good service, but difficult to find the car park.
Stayed 2 nights in Dec 2023

10/10 Excellent

KIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and cozy
Charming little place! Nothing fancy but very comfy and cozy and clean. The hosts were incredibly nice and warm. Perfect base for exploring the area. Hard to beat the location. The breakfast was a nice addition.
Stayed 1 night in Nov 2023

6/10 Okay

Lynn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
The room was promoted as a Family room. I don't know where any children would have slept if we'd brought any as there was only 1 double bed and and a sofa with broken springs. I know that very old buildings have some quirky features so I expected uneven floors and creaking floorboards but not stained and threadbare carpet. The room was very cold with one small inadequate radiator. But the bathroom was positively arctic as there was no heating at all (don't be fooled by the heated towel rail - it doesn't work) therefore towels never dried and as the room was not serviced as we only stayed 2 nights, the second day's shower was not a pleasant experience. The towels themselves were very small and thin. Saying that, the host was very friendly and welcoming, the breakfast was excellent and the parking was a bonus as the B&B is in an excellent location in the centre of the village and Bourton is a good centre for exploring the Cotswolds.
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute bnb in a cute location
Great location, helpful and friendly staff, excellent breakfast and cream tea - would stay again
Stayed 2 nights in Nov 2023

8/10 Good

Roark

Stayed 2 nights in Oct 2023

8/10 Good

Walter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location with easy access to all the shops, activities and dinning variety of dining experiences.
Stayed 2 nights in Aug 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with friendly and helpful staff.
Stayed 2 nights in Aug 2023

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the village centre, quiet rooms as well. Parking was available around the rear of the building, out the front was very busy. Good breakfast and choice. Staff kept calm even when we had a power cut.
Stayed 2 nights in Aug 2023

4/10 Poor

shane

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Found blood spot on one of the pillows. Room felt like being in a ship. Up hill and down dale. I know it is old but the level of the floor was atrocious.
Stayed 1 night in Jul 2023

10/10 Excellent

Dave

Stayed 2 nights in Jul 2023

8/10 Good

Javier, Signal Hill

Traveled with partner
Liked: Staff & service, property conditions & facilities
The place was quite nice and very convenient however the towels were musty and they smelled. They later smelled the entire bathroom.
Stayed 2 nights in Jun 2023

4/10 Poor

Laura

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The building was about to fall apart. Floors were terribly uneven and hard to walk around. Shower only worked on scalding hot. Couldn't get warm water out ofaucet, only hot and cold separandately. No ventilation, the walls and windows would have water dripping on them. Beds were horribly uncomfortable. Sorry, i hate to give a bad review, but it was the worst two nights of our 11 day trip. They need to renovate.
Stayed 2 nights in Apr 2023

8/10 Good

Eleanor

Stayed 1 night in Mar 2023