DoubleTree by Hilton Cheltenham-Cotswolds

4.0 star property

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Photo gallery for DoubleTree by Hilton Cheltenham-Cotswolds

Indoor pool
Lobby
Daily full breakfast for a fee
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
$99
includes taxes & fees
Nov 30 - Dec 1

Explore the area

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Cirencester Road, Charlton Kings, Cheltenham, England, GL53 8EA
  • Place, Cheltenham General Hospital
    ‪3 min drive‬
  • Place, Walks With Hawks
    ‪4 min drive‬
  • Place, Cheltenham Racecourse
    ‪7 min drive‬

Room options

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(28 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed, Non Smoking (Cosy)

9.2 out of 10
Wonderful
(13 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Twin Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 280 sq ft
  • Sleeps 1
  • 1 Twin Bed

Deluxe Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Twin Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 Double Bed, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking (Manor House Suite)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

Family Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed

Family King Room

  • Sleeps 2

King Room

  • Sleeps 2

Family Queen Room

  • Sleeps 2

Queen Room

  • Sleeps 2

Accessible King Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

Deluxe King Room With View

  • Sleeps 2

Deluxe Queen Room With View

  • Sleeps 2

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About this property

DoubleTree by Hilton Cheltenham-Cotswolds

4-star Cheltenham hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
DoubleTree by Hilton Cheltenham-Cotswolds offers 148 air-conditioned accommodations with laptop-compatible safes and safes. This Cheltenham hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Cribs/infant beds (complimentary) are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, DoubleTree by Hilton Cheltenham-Cotswolds provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 2874 square feet (267 square meters) include conference space. This Cheltenham hotel also offers a terrace, a garden, and a picnic area. Onsite parking is available (surcharge), along with a car charging station.

DoubleTree by Hilton Cheltenham-Cotswolds has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Lakeside Restaurant - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.
Lilleybrook Bar - This bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured self parking on site (GBP 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12.95 to 19.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lakeside Restaurant
  • Lilleybrook Bar

Things to do

  • 18-hole adjacent golf course
  • Fitness classes
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,874 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 1848
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night, plus a deposit of GBP 15.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per night
  • Breakage deposit: GBP 200.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 12.95 to 19.95 per person
  • Secured self parking fee: GBP 5 per night
  • Pet deposit: GBP 15.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 14492104

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Hilton Cheltenham Hotel
Hotel Cheltenham Park
Doubletree Hilton Cheltenham
DoubleTree By Hilton Cheltenham Charlton Kings
Cheltenham Park Hotel Charlton Kings
Doubletree by Hilton Cheltenham
DoubleTree by Hilton Cheltenham-Cotswolds Hotel
DoubleTree by Hilton Cheltenham-Cotswolds Cheltenham
DoubleTree by Hilton Cheltenham-Cotswolds Hotel Cheltenham

DoubleTree by Hilton Cheltenham-Cotswolds Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 363 out of 1004 reviews
Rating 8 - Good. 351 out of 1004 reviews
Rating 6 - Okay. 165 out of 1004 reviews
Rating 4 - Poor. 86 out of 1004 reviews
Rating 2 - Terrible. 39 out of 1004 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, amenities
Good hotel would stay again if price is right.
Stayed 2 nights in Aug 2025

8/10 Good

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Large comfortable room with large TV and super shower room/WC. Nice warm pool. Easy access to Cotswolds. All hotel EV chargers out of service. Found fast chargers elsewhere. Room was a long walk from reception: room numbers over 299 a significant walk from reception/ dining/ pool including up and down stairs when going back and forth. My rating is 8 out of 10 overall.
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

Great stay. The shower was not very strong though.
Stayed 2 nights in Aug 2025

8/10 Good

Sheela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more food options, breakfast was excellent, need better menu for dinner. Bed very comfortable Good internet Good travel access to all locations.
Stayed 2 nights in Aug 2025

10/10 Excellent

Matt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the room was great. The staff in the dining room were fantastic and went above and beyond. Well Done.
Stayed 1 night in Aug 2025

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful members of staff, nice room, great vibe.
Stayed 1 night in Aug 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay August 2025

Food options at the lounge are limited and the key to the room stopped working. Bed was comfortable
Stayed 3 nights in Aug 2025

6/10 Okay

TRACY

Traveled with group
Liked: Cleanliness, amenities
The staff were lovely; very friendly and helpful. However there didn’t seem to be enough of them, for example, we had lunch in the bar when we arrived as we were a little early to check in. Several others were also eating at the same time. We later checked in, went to our room, went for a walk and then returned to the bar (at least 1 hour later) and at least 3 tables had still not been cleared. We also had an issue with the toiletries in the bathroom, both the hand wash and shower gel were empty, we told reception but they were not refilled during our entire stay. On a positive note, parking was easy and reasonably priced. There is a bus stop 200 yards down the road for easy access to Cheltenham centre.
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great service
Stayed 1 night in Aug 2025

8/10 Good

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Andrew, Conwy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and welcoming. The spa area was busy and not as nice as I hoped
Stayed 1 night in Aug 2025

4/10 Poor

Harchand

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities

Can do better

No water in rooms.
Stayed 1 night in Jul 2025

10/10 Excellent

James

Stayed 1 night in Aug 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Ashlee

Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely night at this hotel when attending one night at the 2000 Trees festival nearby. The girl at front desk was very friendly and helpful. We used the gym, pool, sauna and steam rooms. All were very clean. Our room was soa ious enough for 3 adults. The air con was very welcome in the 30 degree heat outside and the beds were super comfy. We would not hesitate to come back.
Stayed 1 night in Jul 2025

6/10 Okay

Gail

Liked: Cleanliness
Stayed 2 nights in Jun 2025

8/10 Good

Amaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Ameneties (gym and Pool), Pretty and peaceful envirnoment, comfy bed but no lift
Stayed 1 night in Jul 2025

6/10 Okay

Lisa

Traveled with partner
Stuffy room but sit on too fierce sadly. Pillows very squishy & uncomfortable
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay. Food was excellent as were the staff and service. Good sized room and comfortable. Would have been useful to have a fridge
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Stayed 1 night in Jun 2025

6/10 Okay

John

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff were friendly and helpful. Community rooms were spacious and decor good. Bedroom and en suite both cramped and offering insufficient hanging space for clothes, towels, etc. Breakfast quality poor Evening meal menu had insufficient choice, and food quality only average.
Stayed 4 nights in Jun 2025

8/10 Good

Sonia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025