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Ellenborough Park

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ellenborough Park

Outdoor pool, sun loungers
Room (The Lodge) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar
Couples treatment rooms, sauna, spa tub, steam room, Turkish bath
Bar (on property)
Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Bar
  • Gym
  • Spa
  • Room service

Explore the area

Map
Southam Road, Cheltenham, England, GL52 3NJ
  • Cheltenham Racecourse
    3 min drive
  • Pitville Pump Room
    3 min drive
  • Pittville Park
    4 min drive
  • Brize Norton (BZZ-RAF Brize Norton)
    38 min drive

Room options

View all photos for Classic Double Room

Classic Double Room | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Classic Double Room

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, Accessible

Traditional Room, Accessible | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Traditional Room, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Manor)

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Suite (Manor)

  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room (Private Garden)

Luxury Room (Private Garden) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Luxury Room (Private Garden)

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room

Luxury Double Room | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Luxury Double Room

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Private Garden)

Classic Room (Private Garden) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Classic Room (Private Garden)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Patio (Pool)

Deluxe Room, Patio (Pool) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Deluxe Room, Patio (Pool)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Junior Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Double Room

Traditional Double Room | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Traditional Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Room (The Lodge)

Room (The Lodge) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Room (The Lodge)

  • Sleeps 4
  • 1 King Bed

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About this property

Ellenborough Park

5-star Cheltenham hotel close to Cheltenham Racecourse
This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Ellenborough Park offers 61 accommodations with iPod docking stations and minibars. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Ellenborough Park features an outdoor pool and a steam room. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Event facilities measuring 1238 square feet (115 square meters) include conference space. This luxury hotel also offers a fitness center, a terrace, and tour/ticket assistance. Complimentary self parking and valet parking are available on site, along with a car charging station.

Ellenborough Park is a smoke-free property.

The Restaurant - Overlooking the garden, this fine-dining restaurant specializes in British cuisine and serves breakfast and dinner. Reservations are required.
The Horse Box - This brasserie specializes in British cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • The Horse Box
  • The Restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Highchair
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,238 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1485
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 100.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that this property’s restaurant is closed on Monday and Tuesday evenings, when dinner is served onsite in The Horse Box pub.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ellenborough
Ellenborough Park
Ellenborough Park Cheltenham
Ellenborough Park Hotel
Ellenborough Park Hotel Cheltenham
Ellenborough Park Hotel
Ellenborough Park Cheltenham
Ellenborough Park Hotel Cheltenham

Ellenborough Park Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 333 out of 493 reviews" "
Rating 8 - Good. 92 out of 493 reviews" "
Rating 6 - Okay. 43 out of 493 reviews" "
Rating 4 - Poor. 14 out of 493 reviews" "
Rating 2 - Terrible. 11 out of 493 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Natalya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Sophie

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Ashley

Liked: Property conditions & facilities
Very nice grounds. Very spa treatment. Decent breakfast. Room was big but didn’t feel luxurious and a bit of mold in the shower. A bit tired. e.g. curtain was hanging off last curtain hook. Service didn’t really meet 5 star. Dining experience wasn’t great. Took 15 mins to take dishes away. Probably wouldn’t go again.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2024

8/10 Good

Nick

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

sandra

Stayed 2 nights in Jul 2024

10/10 Excellent

Harvinder

Stayed 4 nights in Jul 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Kathryn

Stayed 4 nights in Jun 2024

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor service
Stayed 1 night in Jun 2024

10/10 Excellent

Robert Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and surroundings, food was good. Breakfast was very slow
Stayed 2 nights in May 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

josh

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Meh!
Decent hotel/spa, high-end and pricey, but relatively poor and antiquated service. No need to go back, have now been
Stayed 1 night in May 2024

2/10 Terrible

Mark

Stayed 2 nights in May 2024

8/10 Good

Jim

Liked: Property conditions & facilities, room comfort
Lovely, historic stay
Very unique property and lovely setting ... as a historical property, they have done a nice job of combining the comforts of modern amenities while keeping within their historical requirements. Service was slightly below average, with some well-trained staff and others going through the motions. We stayed in the Lodge and we experienced a few issues.
Stayed 4 nights in May 2024

10/10 Excellent

James

Stayed 2 nights in May 2024

10/10 Excellent

Denise

Stayed 1 night in Apr 2024

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
30th Wedding Anniversary
The staff were welcoming and helpful without intruding on our special night at this amazing hotel. It was our 30th Wedding Anniversary and far above what we could normally afford. So, made all worthwhile by staff, rooms and food.
Stayed 1 night in Apr 2024

2/10 Terrible

stephen

Disliked: Cleanliness, property conditions & facilities
Dissapointing... tired and not clean.
Very good evening meal, and helpful staff. But the hotel looks tired, and frankly not clean. Dust and dirty tables everywhere. I took the attached photo after "drawing' in the dust on the frame of the painting right next to our dining table. I didnt even have to rise from my seat to write in the dust.
Stayed 1 night in Apr 2024

10/10 Excellent

Gennadii

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay and the staff were very helpful. The place is unique and beautiful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We stayed for 3 nights. Everything about our stay was 5 star. The hotel, setting, room,staff and breakfast were all excellent. We didn't eat dinner in the hotel so can't comment on the dining. Wonderful stay. thank you.
Stayed 3 nights in Apr 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning place!
Stunning hotel with lovely staff who couldn't do enough to ensure our stay was the best. Very dog friendly and to have a beautiful room with a small patio area with private garden for the dog was amazing. Can highly recommend.
Stayed 1 night in Apr 2024