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Leonardo Hotel Cheltenham

4.0 star property

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Photo gallery for Leonardo Hotel Cheltenham

Indoor pool
Lobby lounge
Bar (on property)
Sports facility
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Parking available
$99
includes taxes & fees
Feb 1 - Feb 2

Explore the area

View in a map
Gloucester Road, Cheltenham, England, GL51 0TS
  • Place, University of Gloucestershire
    ‪6 min drive‬
  • Place, The Promenade
    ‪7 min drive‬
  • Place, Cheltenham Town Hall
    ‪8 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Double Room

8.8 out of 10
Excellent
(23 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Desk, laptop workspace, soundproofing, iron/ironing board

Superior Double Room

8.0 out of 10
Very good
(5 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (Double and Single)

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room (Double and Single)

9.0 out of 10
Wonderful
(24 reviews)
  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite

Suite | Desk, laptop workspace, soundproofing, iron/ironing board

Suite

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room Double and Single bed

Desk, laptop workspace, soundproofing, iron/ironing board

Superior Room Double and Single bed

8.4 out of 10
Very good
(6 reviews)
  • 205 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Twin Room

Desk, laptop workspace, soundproofing, iron/ironing board

Twin Room

  • Sleeps 2

View all photos for Standard Double Room

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Double Room

  • Sleeps 2

View all photos for Family Room

Desk, laptop workspace, soundproofing, iron/ironing board

Family Room

  • Sleeps 2

View all photos for Standard Double and Single Room

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Double and Single Room

  • Sleeps 3

View all photos for Superior Double Room

Desk, laptop workspace, soundproofing, iron/ironing board

Superior Double Room

  • Sleeps 2

View all photos for Suite

Desk, laptop workspace, soundproofing, iron/ironing board

Suite

  • Sleeps 2

View all photos for Superior Double and Single Room

Desk, laptop workspace, soundproofing, iron/ironing board

Superior Double and Single Room

  • Sleeps 3

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About this property

Leonardo Hotel Cheltenham

Cheltenham hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite. Change of towels is available on request.
Leonardo Hotel Cheltenham offers 122 accommodations with coffee/tea makers and hair dryers. 28-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Cheltenham hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Leonardo Hotel Cheltenham provides a sauna and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Business-related amenities consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge), along with a car charging station.

Leonardo Hotel Cheltenham is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 11:00 AM.
Bar and Grill - This restaurant specializes in Modern European cuisine and serves breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 7 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.50 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar and Grill

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.50 per person
  • Self parking fee: GBP 7 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cheltenham Thistle Hotel
Jurys Inn Cheltenham
Jurys Cheltenham
Thistle Hotel Cheltenham

Leonardo Hotel Cheltenham Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 417 out of 1004 reviews
Rating 8 - Good. 401 out of 1004 reviews
Rating 6 - Okay. 115 out of 1004 reviews
Rating 4 - Poor. 56 out of 1004 reviews
Rating 2 - Terrible. 15 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities
As always, the room was spotless, the staff amazing and friendly and the atmosphere great.
Stayed 2 nights in Oct 2025

8/10 Good

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had made enquiries regarding accessibility to the swimming pool & changing rooms for peace of mind prior to our stay as I have mobility issues but these were unanswered. On checking in we were put on the first floor despite the lift being out of order. We asked how many steps, the answer was just one flight which doesn’t answer the question. And in fact, it turned out to be two flights of stairs. The Bar Grill Restaurant was understaffed on the first night resultung in long waits, no shows & refunds. However, it's a lovely hotel in quiet surroundings. Very clean and nice decor throughout. The room was the same and also comfortable. Good breakfast, good selection a nice food. The big plus point was the staff, very friendly, polite & professional. They made the stay a good one despite the issues which wouldn't stop us returning.
Stayed 2 nights in Oct 2025

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff etc and room were all good. I think the quality of the food leaves a bit to be desired. I went to dinner for 19:30 hours so early. They had run out of a number of dishes. Ehat kind of establishment does not have enough food in for a Friday evening. Very poor
Stayed 1 night in Oct 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service
Good hotel clean and comfortable staff friendly but but not ideal for Wheelchair users
Stayed 1 night in Oct 2025

8/10 Good

Qiying, Katy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great facilities and convenient location
Stayed 1 night in Oct 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice size room for 2 adults and 2 children Excellent breakfast All staff friendly and helpful Lovely pool on site Short distance by taxi or bus to town centre approx 10 minutes.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tracey-anne

Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

joshua

Liked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Amenities
Lift and steam room not working.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Stayed 1 night in Oct 2025

8/10 Good

Andrew

Liked: Property conditions & facilities, room comfort
All good apart from room was extremely hot!
Stayed 2 nights in Oct 2025

10/10 Excellent

Shasta, leeds

Stayed 1 night in Oct 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was comfy and clean. Early checkin which was great as we had a wedding to attend close by. Breakfast was good with great choices. Definitely recommend.
Stayed 1 night in Oct 2025

8/10 Good

Andrew

Stayed 4 nights in Oct 2025

8/10 Good

Thomas

Business traveler
Liked: Cleanliness, staff & service
Staff are always good. I find the rooms dark. In general need of a facelift.
Stayed 1 night in Oct 2025

10/10 Excellent

Cb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfy spacious room and finished off my stay with a lovely swim
Stayed 1 night in Oct 2025

10/10 Excellent

Libby

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Would definitely stay here again. Staff were all excellent & very friendly. Breakfast & evening meal lovely. Only fault was 1 member of staff when checking in for which previous feedback was given who just wasn’t very friendly. But this didn’t spoil our visit & would definitely recommend this hotel.
Stayed 2 nights in Oct 2025

8/10 Good

Fleur

Stayed 1 night in Oct 2025

8/10 Good

Lalit

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have preferred more lighting and proper USB ports for charging
Stayed 1 night in Oct 2025

4/10 Poor

Rachel

We asked for a standard room with a doble bed and we got a room with one doble and one single so we almost couldn't move in it. The unit had a strong chloride odor that was impossible to stand and the only solution that they presented was to spray the room with Febreze which made it worst. The lift was out of order but nobody inform us about it Not the best experience!!!
Stayed 1 night in Sep 2025

8/10 Good

chris

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Thomas

Business traveler
Liked: Cleanliness, staff & service, room comfort
I regularly stay at this hotel. Staff are friendly and helpful. Bar area is nice and food menu is good. Pool, rooms and hallways could do with refurb but are ok. Shower curtains feel old fashioned now and plumbing is often noisy. There is also a general lack of AC in rooms and fans are insufficient replacement. In general its fine, hence my regular return. One comment - car park charge of £7per night is extortionate, its not like they lack space.
Stayed 1 night in Sep 2025

2/10 Terrible

Carly-ann

Disliked: Staff & service
Stayed 2 nights in Sep 2025