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Leonardo Hotel Cheltenham

4.0 star property

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Photo gallery for Leonardo Hotel Cheltenham

Steam room
Gym
Bar (on property)
Desk, laptop workspace, soundproofing, iron/ironing board
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available
$101
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
Gloucester Road, Cheltenham, England, GL51 0TS
  • Place, University of Gloucestershire
    ‪4 min drive‬
  • Place, Cheltenham Town Hall
    ‪5 min drive‬
  • Place, Cheltenham Racecourse
    ‪7 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Double Room

8.8 out of 10
Excellent
(23 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Desk, laptop workspace, soundproofing, iron/ironing board

Superior Double Room

8.0 out of 10
Very good
(5 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (Double and Single)

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room (Double and Single)

9.0 out of 10
Wonderful
(22 reviews)
  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite

Suite | Desk, laptop workspace, soundproofing, iron/ironing board

Suite

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room Double and Single bed

Desk, laptop workspace, soundproofing, iron/ironing board

Superior Room Double and Single bed

8.4 out of 10
Very good
(6 reviews)
  • 205 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Twin Room

Desk, laptop workspace, soundproofing, iron/ironing board

Twin Room

  • Sleeps 2

View all photos for Standard Double Room

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Double Room

  • Sleeps 2

View all photos for Family Room

Desk, laptop workspace, soundproofing, iron/ironing board

Family Room

  • Sleeps 2

View all photos for Standard Double and Single Room

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Double and Single Room

  • Sleeps 3

View all photos for Superior Double Room

Desk, laptop workspace, soundproofing, iron/ironing board

Superior Double Room

  • Sleeps 2

View all photos for Suite

Desk, laptop workspace, soundproofing, iron/ironing board

Suite

  • Sleeps 2

View all photos for Superior Double and Single Room

Desk, laptop workspace, soundproofing, iron/ironing board

Superior Double and Single Room

  • Sleeps 3

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About this property

Leonardo Hotel Cheltenham

Cheltenham hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite. Change of towels is available on request.
Leonardo Hotel Cheltenham offers 122 accommodations with coffee/tea makers and hair dryers. 28-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Cheltenham hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Leonardo Hotel Cheltenham provides a sauna and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Business-related amenities consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge), along with a car charging station.

Leonardo Hotel Cheltenham is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Bar and Grill - This restaurant specializes in Modern European cuisine and serves breakfast only.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 7 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar and Grill

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16 per person
  • Self parking fee: GBP 7 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cheltenham Thistle Hotel
Jurys Inn Cheltenham
Jurys Cheltenham
Thistle Hotel Cheltenham

Reviews

Leonardo Hotel Cheltenham Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 419 out of 1000 reviews
Rating 8 - Good. 396 out of 1000 reviews
Rating 6 - Okay. 115 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

Reviews

10/10 Excellent

Amanda Desola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Linda

Liked: Cleanliness, property conditions & facilities
Staff very helpfulband apologetic for very slow service when ordering food and drinks.
Stayed 2 nights in Aug 2025

6/10 Okay

Shefali

Stayed 1 night in Aug 2025

6/10 Okay

Parvinder

Stayed 3 nights in Jun 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing reception, great gym, perfect breakfast, but no air con and pillow (both available) quite big.
Stayed 1 night in Aug 2025

10/10 Excellent

Lee

Stayed 1 night in Jul 2025

10/10 Excellent

Ka Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and consistent

Always won’t let you know. With air con.
Stayed 3 nights in Apr 2025

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night away

Stayed 1 night in Jul 2025

10/10 Excellent

anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel close to M5.

Great hotel close to M5, easy access, clean with a great restaurant
Stayed 1 night in Jul 2025

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last minute stay, great place to stop.

Last minute decision, really friendly staff, clean and comfy room. Nice pool and spa. great location for Cheltenham or Gloucester. Highly recommended.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Rooms hit 27c with no aircon or ventilation, I know a lot of guest had the same issue.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sheneela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful stay at the Leonardo Hotel in Cheltenham! From the moment I arrived, the staff were fantastic — incredibly friendly, welcoming, and always happy to help, which really set the tone for a relaxing visit. The hotel itself was very clean and felt safe throughout, which I really appreciated. The leisure facilities were a great bonus and added to the overall comfort of the stay. With the heatwave during my visit, I was also grateful for the number of fans provided in the room — it made a big difference and showed the hotel’s attention to guests’ comfort. All in all, a great experience with excellent service, clean and well-maintained facilities, and a warm, welcoming atmosphere. I would absolutely stay here again and highly recommend it to others!
Stayed 1 night in Jul 2025

8/10 Good

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Kevin

Stayed 1 night in Jul 2025

6/10 Okay

Chris

Disliked: Cleanliness

It was Okay.

Hotel was okay, no air conditioning so room was very hot, had to leave the windows open so was noisy from the traffic. No fridge in the room which would have been nice, also a very basic coffee and tea selection, no water in the room. Also the room could have been cleaner.
Stayed 2 nights in Jul 2025

6/10 Okay

elizabeth

Stayed 2 nights in Jun 2025

10/10 Excellent

Ian

Stayed 1 night in Jun 2025

6/10 Okay

Roger

Traveled with family
Liked: Staff & service, amenities
Property was great, but unfortunately the restaurant seemed to be having a bad evening. It was very slow (approx 1 hr wait for food) and one dish was terrible. It was supposed to be a curry but I think they didn’t have it so they gave us what looked like frozen veg heated up with some spice mixed through it. They didn’t charge us for this dish later when we paid, but it spoiled our dinner for sure. The kitchen should have owned up to not having it rather than making up something else which wasn’t even close to being what was described on the menu.
Stayed 1 night in Jun 2025

8/10 Good

Jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

John

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

sanjay

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very nice and comfortable beds
Stayed 1 night in Jun 2025

4/10 Poor

Emmanuella

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
I did not enjoy the trip. Unexpected additional cost. When it was paid gut. Booked a double room and got charged for a room for 3 people. No air conditioners. Really hot day so was hard to sleep with fans
Stayed 1 night in Jun 2025

10/10 Excellent

Aisha, Ilford

Stayed 1 night in Jun 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Frederick

Stayed 1 night in Jun 2025