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Cosy Double

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Club Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Club Deluxe Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers a library, a terrace, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Malmaison Cheltenham is a smoke-free property.

  • Safe-deposit box at front desk
  • Library
  • Terrace
  • Luggage storage
  • Elevator
  • Hair salon
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Banquet hall
  • Laundry facilities
  • Business center
  • Parking (limited spaces)
  • Meeting rooms
  • Total number of rooms - 61
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Wedding services
  • Smoke-free property
  • Food and water bowls

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Room Amenities

Malmaison Cheltenham offers 61 accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Egyptian-cotton sheets
  • TV size measurement: inch
  • Bathtub or shower
  • Free cribs/infant beds
  • Heating
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Soap
  • Shampoo
  • Toilet paper
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Wardrobe or closet

Parking

Self parking (surcharge) , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Full breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 8 AM and 11:00 AM.

Onsite venue - This brasserie specializes in British cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

One child stays free

Service animals are allowed

Service animals are exempt from fees/restrictions

Credit card pre-authorization

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Cashless transactions are available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Pets allowed in specific rooms only

Staff does not wear personal protective equipment

Mobile key entry is not available

Protective clothing is not available to guests

Food service has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Staffed front desk

Children stay free - maximum age 2

Guests are not provided with hand sanitizer

Social distancing measures are not in place

Contactless check-in is not available

Property is not currently implementing any enhanced cleaning measures

Smoke detector

Children stay free

Individually-wrapped food options are not available

Debit cards

Online penalty collection

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of GBP 25 per pet, per night
  • Dogs only
  • 2 total pets
  • Food and water bowls are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Hotel Names

  • Malmaison Cheltenham Hotel
  • Malmaison Cheltenham Hotel
  • Malmaison Cheltenham Cheltenham
  • Malmaison Cheltenham Hotel Cheltenham

Awards & Affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Tourism Program

Hotel Reviews

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