Free breakfast and free WiFi in public areas are available at this smoke-free hotel.
Old Bank Rooms offers 7 accommodations. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary breakfast is offered. Public areas are equipped with complimentary wired and wireless Internet access.
Old Bank Rooms is a smoke-free property.
A complimentary breakfast is offered.
Languages
English
Property amenities
Internet
Available in some public areas: Free WiFi and wired internet
Food and drink
Free breakfast available
Guest services
Housekeeping (daily)
Accessibility
No elevator
More
Smoke-free property
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 9:30 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Special check-in instructions
Guests will receive an email with check-in information
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards
This property is professionally cleaned
We should mention
This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Old Bank Rooms Hotel
Old Bank Rooms Cheltenham
Old Bank Rooms Hotel Cheltenham
Old Bank Rooms Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Where to begin…the entire experience went from bad to worse. To start, the room was not ready when we went to check in at the advertised check in time. After being promised that it would only be another 5 minutes, we waited an additional 30 minutes to get in to a room that was in terrible shape. Large stains on the bed and sheets. Stains on the side table and chairs. Massive black scuff marks on the walls. A spider made its home in the (obviously uncleaned) bathtub. The shower and sink barely drained to the point of not being functional. And on top of all that, the basic security amenities of a security lock on the door was painfully absent and when we attempted to contact the facility manager, we were ghosted all weekend. If this room was one third of the cost, I would say it is overpriced.
Beautiful room. Amazing breakfast delivered to the room so it all felt very romantic.
The view was wonderful out of the beautiful bay window.
The room was Clean but compact so next time I come back I would book the larger room.
Incredible location and experience. Terrible check in. Didn't get the email with code and nobody on site to help. Wasted an hour with tears searching for answers
Booked very last min, arrived an hour later, friendly host on the phone helped us get in as was late. Yes it’s above a chip shop but no smell or anything. Really lovely / clean comfortable room. Ample tea and coffee - very welcome!!! Beautiful view of the river with chairs to sit on in front of the window just to watch the world go by and my friend was in heaven with the free standing bath in a lovely bathroom . Definately recommend . 👍
The location was perfect for morning strolls. The square around the hotel gets very busy during the day, but night and morning slowed down quite a bit. Very nice to get up and wander in the morning without the crowds.
INCREDIBLE home located in Bourton-on-the-water that truly feels like your home away from home. It was very well equipped, super clean, cozy and comfortable. Their attention to detail sets them apart from all other housing options. Definitely recommend!
Brilliant find: perfect location with lovely views over the main high street & river, modern and clean accommodation, fresh milk in fridge & cafetière coffee is a step up from usual hotel rooms and the breakfast room service was absolutely fantastic!
We loved this little inn. The family suite was perfect for 4 people, we had a beautiful view of the lovely town. Breakfast of our choice delivered daily was wonderful. They even accommodated gluten free for one of our children. Angelheart helped us with a cot one evening for an extra guest and he was so kind. We would stay here again if we ever visit the Cotswolds in the future.
Although the price/cost is the same as other hotels, there is no personnel/place in hotel to check you in. You simply need to open a locked cabin to get keys for the room.
The bedrooms are tight, the bathrooms very, very small. They also aren’t very clean.
Centrally located,wonderful view of the river.Toiletries were lovely,bed comfortable.We were pre warned that the room was small,this was not a problem.Really recommend that some bedside lamps are installed,the overhead lights were way too bright.Also the bathroom bin had the previous occupant’s rubbish in .