Old Bank Rooms

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Old Bank Rooms

Interior
Exterior
Luxury Suite, Ensuite, River View (Sterling) | Bathroom
Exterior
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
High Street, Cheltenham, England, GL54 2AL
  • Bourton Model Railway Exhibition
    2 min walk
  • Cotswold Motoring Museum
    2 min walk
  • The Model Village
    4 min walk
  • Oxford (OXF)
    54 min drive

Room options

Premier Suite, Ensuite, River View (Euro)

  • 646 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Luxury Suite, Ensuite, River View (Sterling)

  • 646 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Double Room, Ensuite (Yen)

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite, Ensuite, River View ( Dirham Two Bedroom)

  • 646 sq ft
  • River view
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

Deluxe Suite, Ensuite (Superking Dollar )

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior Double Room, Ensuite (Superking Rupee)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

About this property

Old Bank Rooms

Cheltenham hotel with free breakfast
Free breakfast and free WiFi in public areas are available at this smoke-free hotel.
Old Bank Rooms offers 7 accommodations. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary breakfast is offered. Public areas are equipped with complimentary wired and wireless Internet access.

Old Bank Rooms is a smoke-free property.

A complimentary breakfast is offered.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • Free breakfast available

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Guests will receive an email with check-in information

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards
This property is professionally cleaned

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Old Bank Rooms Hotel
Old Bank Rooms Cheltenham
Old Bank Rooms Hotel Cheltenham

Old Bank Rooms Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 42 out of 76 reviews" "
Rating 8 - Good. 15 out of 76 reviews" "
Rating 6 - Okay. 13 out of 76 reviews" "
Rating 4 - Poor. 5 out of 76 reviews" "
Rating 2 - Terrible. 1 out of 76 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Kyle

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to begin…the entire experience went from bad to worse. To start, the room was not ready when we went to check in at the advertised check in time. After being promised that it would only be another 5 minutes, we waited an additional 30 minutes to get in to a room that was in terrible shape. Large stains on the bed and sheets. Stains on the side table and chairs. Massive black scuff marks on the walls. A spider made its home in the (obviously uncleaned) bathtub. The shower and sink barely drained to the point of not being functional. And on top of all that, the basic security amenities of a security lock on the door was painfully absent and when we attempted to contact the facility manager, we were ghosted all weekend. If this room was one third of the cost, I would say it is overpriced.
Stayed 4 nights in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Freya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view, amazing breakfast to your room.
Beautiful room. Amazing breakfast delivered to the room so it all felt very romantic. The view was wonderful out of the beautiful bay window. The room was Clean but compact so next time I come back I would book the larger room.
Stayed 1 night in Jul 2024

8/10 Good

Emma

Stayed 1 night in Aug 2024

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the bank house. A lovely room, in a lovely location and a great breakfast in bed.
Stayed 1 night in Jul 2024

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Incredible location and experience. Terrible check in. Didn't get the email with code and nobody on site to help. Wasted an hour with tears searching for answers
Stayed 1 night in Jul 2024

10/10 Excellent

Fiona

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked very last min, arrived an hour later, friendly host on the phone helped us get in as was late. Yes it’s above a chip shop but no smell or anything. Really lovely / clean comfortable room. Ample tea and coffee - very welcome!!! Beautiful view of the river with chairs to sit on in front of the window just to watch the world go by and my friend was in heaven with the free standing bath in a lovely bathroom . Definately recommend . 👍
Stayed 1 night in Jun 2024

6/10 Okay

Jane

Stayed 1 night in Jun 2024

10/10 Excellent

Morgan

Stayed 1 night in Mar 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay
Very nice hotel in a great location.
Stayed 1 night in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place and perfect location!
Stayed 4 nights in May 2024

10/10 Excellent

Phillip, Kaysville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for morning strolls. The square around the hotel gets very busy during the day, but night and morning slowed down quite a bit. Very nice to get up and wander in the morning without the crowds.
Stayed 1 night in May 2024

8/10 Good

Jan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Great view. Very small room, shower was vey small, suited our needs.
Stayed 1 night in May 2024

10/10 Excellent

luiggi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
INCREDIBLE home located in Bourton-on-the-water that truly feels like your home away from home. It was very well equipped, super clean, cozy and comfortable. Their attention to detail sets them apart from all other housing options. Definitely recommend!
Stayed 1 night in May 2024

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant 5* accommodation
Brilliant find: perfect location with lovely views over the main high street & river, modern and clean accommodation, fresh milk in fridge & cafetière coffee is a step up from usual hotel rooms and the breakfast room service was absolutely fantastic!
Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great..would definitely use again
Stayed 1 night in Apr 2024

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend!
We loved this little inn. The family suite was perfect for 4 people, we had a beautiful view of the lovely town. Breakfast of our choice delivered daily was wonderful. They even accommodated gluten free for one of our children. Angelheart helped us with a cot one evening for an extra guest and he was so kind. We would stay here again if we ever visit the Cotswolds in the future.
Stayed 2 nights in Mar 2024

6/10 Okay

Rose

Disliked: Cleanliness, staff & service, property conditions & facilities
Although the price/cost is the same as other hotels, there is no personnel/place in hotel to check you in. You simply need to open a locked cabin to get keys for the room. The bedrooms are tight, the bathrooms very, very small. They also aren’t very clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Stayed 1 night in Mar 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property in a prime, beautiful location!
Stayed 1 night in Mar 2024

6/10 Okay

Alex

Liked: Staff & service
Bourton on the water
Centrally located,wonderful view of the river.Toiletries were lovely,bed comfortable.We were pre warned that the room was small,this was not a problem.Really recommend that some bedside lamps are installed,the overhead lights were way too bright.Also the bathroom bin had the previous occupant’s rubbish in .
Stayed 1 night in Mar 2024

10/10 Excellent

Sam

Stayed 1 night in Feb 2024

10/10 Excellent

Fiona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic location in the beautiful Bourton-on-the-water.
Stayed 1 night in Dec 2023