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Cheltenham Chase Hotel & Spa

4.0 star property

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Photo gallery for Cheltenham Chase Hotel & Spa

Garden
Exterior
Couples treatment rooms, hot tub, body treatments, aromatherapy
Free self parking
Room amenity

Reviews

8.2 out of 10
Very good

Popular amenities

Explore the area

Map
Shurdington Road, Brockworth, Cheltenham, England, GL3 4PB
  • University of Gloucestershire
    ‪8 min drive‬
  • The Promenade
    ‪10 min drive‬
  • Cheltenham Racecourse
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(70 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Room amenity

Deluxe Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(17 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking, Garden View

Superior Room, 1 King Bed, Non Smoking, Garden View | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Garden View

Suite, 1 Bedroom, Non Smoking, Garden View | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Cheltenham Chase Hotel & Spa

Cheltenham hotel with restaurant
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a hot tub are onsite. Housekeeping is available on request.
Delta Hotels by Marriott Cheltenham Chase offers 122 accommodations with laptop-compatible safes and complimentary bottled water. 40-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

In addition to a full-service spa, Delta Hotels by Marriott Cheltenham Chase features an indoor pool and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This hotel offers access to a business center and 10 meeting rooms. This eco-certified hotel also offers a fitness center, spa services, and a terrace. Onsite self parking is complimentary.

Delta Hotels by Marriott Cheltenham Chase is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 11 AM.
Hardy Restaurant - Onsite restaurant.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, German, Polish, Romanian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hardy Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's games
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.00 per person
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
Guests under 14 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chase Hotel Cheltenham
Cheltenham Chase
Cheltenham Chase Hotel
Cheltenham Chase Hotel QHotels
Cheltenham Chase Hotel QHotels Gloucester
Cheltenham Chase QHotels
Cheltenham Chase QHotels Gloucester
Cheltenham Chase Hotel Gloucester
Cheltenham Chase Gloucester
The Cheltenham Chase Hotel QHotels

Cheltenham Chase Hotel & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 454 out of 1000 reviews
Rating 8 - Good. 310 out of 1000 reviews
Rating 6 - Okay. 133 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Stayed 1 night in Mar 2025

6/10 Okay

Susan

Traveled with family
Stayed 1 night in Apr 2025

10/10 Excellent

Sidra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
Booked a 2 night stay for a romantic getaway & to explore the surrounding area. On arrival at 2.30 our room was ready which was a nice surprise. We unpacked & went to the spa, it’s very small, only 2 loungers & 6 chairs bu the pool & they were all taken. The jacuzzi was full too so we had a swim, the pool wasn’t very warm & then eventually a few people vacated the jacuzzi so we hoped in, but unfortunately it wasn’t working properly the bubbles when they started were very underwhelming! The changing room were small & busy too, all in all we weren’t very impressed with the spa & pool so decided not to use it again. We had booked a table in the restaurant for dinner & that was very nice. Service was good as was food. Breakfast the next morning wasn’t quite so good, the pastries were stale & the cooked breakfast wasn’t particularly plentiful the fried eggs were dried up & inedible. Breakfast staff not particularly helpful just wandering around not even cleaning & replenishing tables.
Stayed 2 nights in Mar 2025

6/10 Okay

Antonia

Liked: Cleanliness, property conditions & facilities
Hotel was
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxed atmosphere and setting

We enjoyed using the spa facilities in the morning, although we would have also liked to use them in the evening but they closed about 8pm I think. Breakfast selection was excellent and the service was attentive, yet relaxed and friendly. Surprisingly tranquil setting given the proximity to major roads. Location is therefore very easy to drive to. Plentiful parking.
Stayed 1 night in Mar 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Elise

Disliked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

yvonne

Stayed 9 nights in Feb 2025

10/10 Excellent

Carol

Stayed 1 night in Feb 2025

6/10 Okay

Rokini

Stayed 2 nights in Feb 2025

8/10 Good

Andrius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyable stay at this hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent weekend break

Had an excellent 2 night break. No delays or issues checking in, friendly greeting, everything was explained. Room was clean, tidy and bigger than expected. We ate in the restaurant in the evening - food was delicious, great service made it a lovely relaxing experience. Breakfast the next day was good, no shortage of choice and freshly cooked buffet and continental food. One issue - one of 2 coffee machines was broken (these things happen), the other on a go slow, so there were queues which could have been better managed, worked around
Stayed 2 nights in Feb 2025

10/10 Excellent

Jomit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delta by Marriott

Had a short trip to the Cotswold and stayed at delta hotel. Stay was very pleasant, the atmosphere and cleanliness of the hotel was excellent. Gym and facilities was also something that I thought was good. Overall, would recommend.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kevin (Sanghoon)

Stayed 1 night in Feb 2025

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

A very comfortable stay of one night. Good pool facility. Friendly service
Stayed 1 night in Jan 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and great water presure in the shower, bar prices were very expensive.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Spotlessly clean room with very comfortable firm bed, nice bathroom with plenty of products and decent shower. The only downside with the shower was the lack of pressure but that is very minor nit picking. We ate in the restaurant with friends and all enjoyed a lovely meal. Breakfast the next morning was delicious and plenty of options. All in all it was a fabulous stay at the hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Jane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place! Clean, nice staff.
Stayed 4 nights in Jan 2025

8/10 Good

Cecilia

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great value for money, only down side was the kitchen staff poor on getting food to you, I waited an hour and a half between starter and main course. The problem was dealt with very professionally by the front of house staff
Stayed 1 night in Jan 2025

2/10 Terrible

Hugh

Disliked: Staff & service, property conditions & facilities

There’s a new Fawlty Towers in town

Makes Fawlty Towers look like the Ritz. No one on the desk at 10:45pm. Had to call a guy and wake him up twice. 30 minutes before he arrived. Key wouldn’t work first time. Breakfast poor. Gym antique equipment. Never again.
Stayed 1 night in Jan 2025

10/10 Excellent

Alan

Stayed 5 nights in Jan 2025

10/10 Excellent

Emily

Stayed 1 night in Dec 2024