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Delta Hotels by Marriott Cheltenham Chase

4.0 star property

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Photo gallery for Delta Hotels by Marriott Cheltenham Chase

Indoor pool
Exterior
Reception
Property amenity
Property grounds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Room service

Explore the area

Map
Shurdington Road, Brockworth, Cheltenham, England, GL3 4PB
  • University of Gloucestershire, Oxstalls Campus
    ‪6 min drive‬
  • University of Gloucestershire
    ‪7 min drive‬
  • Cheltenham Town Hall
    ‪9 min drive‬
  • Gloucester (GLO-Gloucestershire)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking, Garden View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking, Garden View

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Garden View

Suite, 1 Bedroom, Non Smoking, Garden View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking, Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

DoubleTree by Hilton Cheltenham-Cotswolds

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
3.9 out of 5, Good, (1003)
The price is $103
per night
$124 total
includes taxes & fees
Mar 8 - Mar 9
DoubleTree by Hilton Cheltenham-Cotswolds

About this property

Delta Hotels by Marriott Cheltenham Chase

Cheltenham hotel with restaurant
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a hot tub are onsite. Housekeeping is available on request.
Delta Hotels by Marriott Cheltenham Chase offers 122 accommodations with laptop-compatible safes and complimentary bottled water. 40-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

In addition to a full-service spa, Delta Hotels by Marriott Cheltenham Chase features an indoor pool and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This hotel offers access to a business center and 10 meeting rooms. Event facilities measuring 3272 square feet (304 square meters) include conference space. This eco-certified hotel also offers a fitness center, spa services, and a terrace. Onsite self parking is complimentary.

Delta Hotels by Marriott Cheltenham Chase is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 11 AM.
Hardy Restaurant - Onsite restaurant.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, German, Polish, Romanian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hardy Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Pilates classes
  • Spa tub
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's games
  • In-room refrigerator
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 3,272 square feet of conference space
  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Spa tub
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.00 per person
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
Guests under 14 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chase Hotel Cheltenham
Cheltenham Chase
Cheltenham Chase Hotel
Cheltenham Chase Hotel QHotels
Cheltenham Chase Hotel QHotels Gloucester
Cheltenham Chase QHotels
Cheltenham Chase QHotels Gloucester
Cheltenham Chase Hotel Gloucester
Cheltenham Chase Gloucester
The Cheltenham Chase Hotel QHotels

Delta Hotels by Marriott Cheltenham Chase Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 457 out of 1002 reviews
Rating 8 - Good. 313 out of 1002 reviews
Rating 6 - Okay. 132 out of 1002 reviews
Rating 4 - Poor. 59 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hugely disappointing stay
We chose this hotel, even though it was above our price range because of these photos of their USP, the leisure facilities. Imagine our disappointment when they were closed :( No compensation and barely an apology. I'm still waiting for a Manager to ring me
Stayed 2 nights in Nov 2024

8/10 Good

Naoya

Stayed 1 night in Oct 2024

6/10 Okay

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Hotel destination we had used at this particular time for say the past 14 years
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Shahid

Business traveler
Disliked: Cleanliness, property conditions & facilities
The primary basis for my stay was the location not being to far to get to work. Positives 1. Close to work. 2. Good breakfast. 3. 24 hour gym. 4. Comfortable bed. Negatives 1. The free weight area has been neglected and is rusted up for nearly every machine. The 40KG weights are dangerous because they are not stuck onto the handle properly which I learnt when trying to bench press them.The temperature in the gym is set far to low to the point it's freezing and there seems to be no option to change as all options are locked on the digit thermostat. 2.The bathroom in my room had long hairs sitting within it, indicating that it hadn't been cleaned. 3. There was a ceiling spot light that was hanging by it's wire outside of its frame. I raised this issue being a potential electrical safety issue and the staff offered me a different room so I couldn't fault them on that. 4. The TV had the option to connect a HDMI cable and chromecast but none of them worked. 5. Whenever a problem was raised with the staff, they would respond by saying that maintenance will look into it, but nothing would ever get resolved.
Stayed 4 nights in Nov 2024

2/10 Terrible

Tryphena

Liked: Room comfort
A faulty towers stay
Arrived and person on front desk was missing for a while. Checked in and room was not cleaned from previous guest, provided new room. Pool was shut next day for maintenance, but managed to visit pool after check-in, wasn’t great but acceptable. Dinner was a nightmare, staff must have been new, didn’t know menu or drinks options. Starter was missing bread, mains - 1 was very very salty other was oily. Our mains came out a second time after we’d eaten. Table next to us were have similar problems. A faulty towers hotel - won’t be staying again.
Stayed 1 night in Nov 2024

6/10 Okay

Vanessa

Liked: Cleanliness
Disliked: Room comfort
Twin bed
Finding the location is easy and good room space. Only the issue is the bed, it says king size but actually it is twin bed that put together in which the other bed is lower to the other and not comfortable when I am lying on middle of the bed. I feel like I am falling off the bed. It is not a proper king size bed! Not comfortable for 5 days
Stayed 4 nights in Oct 2024

6/10 Okay

steve

Business traveler
Tv s in bar area
Nice hotel great leisure facilities stay here every year for work allways have dinner in the bar area and watch sports on the tv s you have in the bar area but been advised by the management that the bar area tv s are turned off at 5 30 pm a lot of hotel guests including myself only book this hotel to enjoy the sports you have in the bar area never stayed in any other hotels around the country that turn off the tv s for the guests at 5 30 pm absolutely not exceptable definitely would not return to this hotel again
Stayed 5 nights in Oct 2024

6/10 Okay

Nikki

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Comfortable beds and nice room but thin bedroom wa
Comfortable bed but walls were thin and could hear everything from the next rooms. Our TV constantly switched off which wasn't great. Not overly impressed with breakfast.
Stayed 3 nights in Oct 2024

4/10 Poor

Helen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Will not be back
Swimming pool cold, hot tub not working properly. Only one glass in a twin room - bins not emptied when serviced. Towel rail not working in the bathroom. Breakfast a disaster. No one replenishing, no plates, no cup, bowls,bread, ,sauce or staff to ask! Everyone complaining, told it was because they were busy and everyone down together but like it both mornings.
Stayed 2 nights in Nov 2024

4/10 Poor

Greg

Liked: Cleanliness, room comfort
Disliked: Staff & service
Fine for a room to stay in, not for a weekend spa
Luxury feel on first walking into the hotel and the staff were friendly. The spa was terrible, very small, cold pool, the jacuzzi was muggy and the water looked dirty and there were only 2 loungers for a number of people. The gym had good equipment but no hygiene wipes which was a bit grim. I’m not an eco warrior but wasn’t impressed with a piece of dead coral on display in the lobby. We didn’t stay for dinner, the breakfast was nice, although disappointed with watered down squash rather than juice selection. Otherwise a nice clean, spacious room and comfy bed. Absolutely fine for a bolt hole for a night out in nearby Cheltenham, not for a weekend spa break
Stayed 1 night in Nov 2024

10/10 Excellent

Maurice

Business traveler
Stayed 1 night in Oct 2024

4/10 Poor

Graham

Stayed 3 nights in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel
Was good
Stayed 1 night in Oct 2024

2/10 Terrible

Cristian

Traveled with family
Disliked: Staff & service
From arrival, staff not welcoming. Toilet flushing continously very noisy, not enough toilet paper?!, no one answers the phone at reception, started cutting the grass at 7.30AM ... I will not recommend
Stayed 2 nights in Oct 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant overnight stay
Stayed 1 night in Oct 2024

6/10 Okay

David

Stayed 1 night in Sep 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Debbie

Liked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor service regarding people not answering the phone. Had to change rooms because of leaking toilet and was informed that there was no maintenance personnel over the weekend. Tried calling the spa receptionist to book a session but no one responded. Tried to order room service but no response after trying numerous times.
Stayed 1 night in Sep 2024

8/10 Good

jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
personnels...
IL y avait un mariage à l'hôtel, donc beaucoup de bruit et de va et vient. Nous avons demander une réservation pour le restaurant à l'accueil et on nous a répondu que se n'était pas nécessaire. Sauf qu'au moment de notre arrivée au restaurant trente minutes plus tard, ce n'était plus possible et nous avons dû manger au bar très achalandé.
Stayed 1 night in Sep 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel clean all staff are wonderful,resturant food could be better with better choices. My wife Had a massage that was amazing by whitney spa products she used were great.
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Andrew

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024