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The Dial House

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Dial House

Front of property
Reception
Superior Double Room | Desk, iron/ironing board, free WiFi
Premium Double Room, 1 King Bed | Terrace/patio
Deluxe Double Room | Desk, iron/ironing board, free WiFi

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
High Street, Bourton-on-Water, Cheltenham, England, GL54 2AN
  • Bourton Model Railway Exhibition
    1 min walk
  • Cotswold Motoring Museum
    1 min walk
  • The Model Village
    3 min walk
  • Brize Norton (BZZ-RAF Brize Norton)
    21 min drive

Room options

View all photos for Premium Double Room, 1 King Bed

Premium Double Room, 1 King Bed | Terrace/patio

Premium Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room | Desk, iron/ironing board, free WiFi

Premium Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Desk, iron/ironing board, free WiFi

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Desk, iron/ironing board, free WiFi

Family Room

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Double Room

Double Room | Desk, iron/ironing board, free WiFi

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free WiFi

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

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Exterior

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Restaurant
Breakfast available
Parking available
4.8 out of 5, Exceptional, (206)
The price is $178
per night
$214 total
includes taxes & fees
Jan 6 - Jan 7
The Old New Inn

About this property

The Dial House

3.5-star Cheltenham inn with restaurant
A restaurant, a bar/lounge, and coffee/tea in a common area are available at this smoke-free inn. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
The Dial House offers 14 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. This Cheltenham inn provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

The inn offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Cheltenham inn also offers a terrace, a garden, and coffee/tea in a common area. Complimentary self parking is available on site.

The Dial House is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
The Dial House has a restaurant on site.

Languages

Arabic, Czech, English, French, Italian, Lithuanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: GBP 21.95 for adults and GBP 12.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 21.95 for adults and GBP 12.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Dial House Cheltenham
Dial House Hotel Cheltenham
Dial House Inn Cheltenham
The Dial House Inn
The Dial House Cheltenham
The Dial House Inn Cheltenham

The Dial House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 118 out of 190 reviews" "
Rating 8 - Good. 54 out of 190 reviews" "
Rating 6 - Okay. 15 out of 190 reviews" "
Rating 4 - Poor. 2 out of 190 reviews" "
Rating 2 - Terrible. 1 out of 190 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheery property
Clean and cheerful room and property. Staff were very friendly and helpful. Nice lounge and outside sitting areas.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place with a great relaxing lounge and the best food we had in the U.K.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
No thanks
Tiny room. Couldn’t swing a cat. Tiny shower closet. No space for luggage. Overwhelming smell of air freshener, triggered my wife’s asthma. No service to speak of. Staff went home at 6pm and left guests to fend for themselves. No food anvail in evening although receptionist did recommend an excellent Italian restaurant. Eyesore of a rundown tepee in the garden totally not in keeping with the rest of this pretty village. On the plus side, a lovely building, central location, nicely maintained. The breakfast was very well cooked and waitresses have amusing Del Boy posh accent imitations. Overall, the smallest room I’ve stayed in for a very long time plus the lack of service and high price charged lead to 3/5 at best. I wouldn’t return.
Stayed 1 night in Sep 2024

10/10 Excellent

Loren

Stayed 2 nights in Aug 2024

10/10 Excellent

Tarun

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in May 2024

10/10 Excellent

Soledad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family room was perfect for our family and it is right in the heart of Cobham. Yet, the restaurant and rooms are slightly off the road which provides a bit more privacy and it is not noisy.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class experience!
Stayed 1 night in Aug 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Room a little too small
Only criticism we had was that the room and the bathroom were very small. A larger person would have had trouble being able to fit on the loo or in the shower. Also we would have liked two chairs in our room as we stayed for two days and it would have been much more comfortable to watch the Olympics not from our bed. Sitting up on the bed wasn’t very comfortable. We realise the room was too small for two chairs but we thought we had paid for more comfortable room than it turned out to be.
Stayed 2 nights in Jul 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this spot. The food. The fire. The staff. Amazing
Stayed 3 nights in Jul 2024

10/10 Excellent

R N

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel great location
Nice hotel. But could have done with some drawers in room and a decent hair dryer. Also would have been nice to be offered a hand woth luggage as the stairs were quite uneven.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old building, tastefully updated to serve as a good hotel. Excellent kitchen; both dinner and breakfast were tasty, imaginative and well served. Parking was tight but manageable. Despite numerous posted warnings in the bathroom about "VERY hot water" and "Towel rail will be HOT", the towel rail stayed cold throughout our stay and the basin water ran no more than warm. The shower was good, though, with plenty of hot water and pressure although it was very cramped for space. We still enjoyed our stay very much; this is a lovely property, very central, within easy walking distance of everything yet far enough from the main road for traffic noise not to register.
Stayed 1 night in Jul 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would tell friends to stay here
Charming boutique hotel right in the heart of this quaint town! Very welcoming and professional staff. Cute and comfortable room. Delicious breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Jane

Stayed 1 night in Jun 2024

10/10 Excellent

Camila

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, excellent staff. Bed was very small
Stayed 2 nights in May 2024

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best !
Superb, an amazing place to stay. 10/10 And the food totally delicious and second to none. I can’t speak highly enough of the Dial house. Truly a wonderful experience.
Stayed 1 night in May 2024

10/10 Excellent

Geraldine

Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved everything about the Dial House. Its location in the center of Bourton on the Water made it easy to get around. We had 3 different rooms due to making reservations at different times & they were all comfortable & charming. The breakfasts were delicious & filling. I highly recommend The Dial house!
Stayed 2 nights in May 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cotswolds trip
Great location extremely friendly & personable staff - great food & bev & amazing old school establishment- highly recommend
Stayed 3 nights in May 2024

10/10 Excellent

Hitomi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant Cotswolds Experience
It was mother-daughter weekend trip to attend perfume workshop in beautiful setting of Cotswolds. We throughly enjoyed whole experience of the weekend walking along the water, eating beautifl meal at the hotel, and peaceful evening in our room.
Stayed 1 night in Apr 2024

10/10 Excellent

Lai Hsia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay and highly recommended
Location was fantastic. Located in the heart of Bourton-on-the-water, near a pharmacy, supermarket, restaurants and right by the River Windrush. We stayed at the Oscar Room which has a great view of the town and the river. Bourton-on-the-water was also a larger town with more amenities. The other town to consider staying in is Stow-on-the-wold. There are other nice little towns in Cotswold but will have to drive out to get anything else. The only thing is, the Hotels.com website indicated breakfast was included so we didn’t pay for a room with breakfast because there wasn’t this option. Overall, thank you for the lovely stay. Service was excellent with friendly staff.
Stayed 3 nights in Apr 2024

8/10 Good

Claire

Traveled with partner
Liked: Staff & service, property conditions & facilities
Very cosy property. Stairs to room 9 were steep with not much room at the top of the landing for cases whilst trying to get the key in to unlock the door to our room. Some might really struggle with this.
Stayed 1 night in Mar 2024

8/10 Good

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely warm welcome from staff at the hotel Perfect location within the village Plenty of choice for places to dine Only downside for hotel was there were several scuff marks on the walls of the hotel room which let them down otherwise perfect stay was had
Stayed 1 night in Feb 2024