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The Portland Guesthouse

4.0 star property

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Photo gallery for The Portland Guesthouse

Exterior
Hypo-allergenic bedding, pillowtop beds, individually decorated
Front of property
Luxury Room | Hypo-allergenic bedding, pillowtop beds, individually decorated
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
$102
includes taxes & fees
Jan 7 - Jan 8

Explore the area

View in a map
51 Portland St, Cheltenham, England, GL52 2NX
  • Place, Pittville Park
    ‪3 min walk‬
  • Place, The Promenade
    ‪7 min walk‬
  • Place, Cheltenham Town Hall
    ‪10 min walk‬

Room options

View all photos for Cosy King Room

Cosy King Room | Hypo-allergenic bedding, pillowtop beds, individually decorated

Cosy King Room

8.8 out of 10
Excellent
(3 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | Hypo-allergenic bedding, pillowtop beds, individually decorated

Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 170 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Courtyard King

Courtyard King | Hypo-allergenic bedding, pillowtop beds, individually decorated

Courtyard King

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, pillowtop beds, individually decorated

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Classic Double Room

  • Sleeps 2
  • 1 King Bed

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About this property

The Portland Guesthouse

4-star Cheltenham guest house close to Cheltenham Town Hall
Along with a meeting room, this smoke-free guesthouse has free use of bicycles and free WiFi in public areas. Housekeeping is available on request.
The Portland Guesthouse offers 7 accommodations with complimentary bottled water and hair dryers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the guesthouse include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access.

The Portland Guesthouse is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.
Children aged 18 and younger eat free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Street parking available

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • Private picnics

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Mountain biking

Conveniences

  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Meeting room

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools
Guests will receive a WhatsApp message from the property prior to arrival with check-in instructions. Guests must provide their mobile phone number in advance.

Access methods

Access code, private entrance

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children aged 18 and younger eat free breakfast
Rollaway/extra beds are available for GBP 45.0 per day

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Portland
The Portland Guesthouse Guesthouse
The Portland Guesthouse Cheltenham
The Portland Guesthouse Guesthouse Cheltenham

The Portland Guesthouse Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 75 out of 112 reviews
Rating 8 - Good. 27 out of 112 reviews
Rating 6 - Okay. 8 out of 112 reviews
Rating 4 - Poor. 1 out of 112 reviews
Rating 2 - Terrible. 1 out of 112 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, had everything I needed and a comfy bed. Didn’t get breakfast as had to leave before it was served so can’t comment on that. One staff member I interacted with was helpful.
Stayed 1 night in Oct 2025

4/10 Poor

Sue

Disliked: Room comfort
Room was clean, towels and pillows poor quality, bathroom radiator boiling hot, despite turning thermostat down. Dirty tablecloths and poor choice of continental breakfast. Poor sleep due to traffic noise.
Stayed 1 night in Oct 2025

8/10 Good

Adam

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Enjoyed our stay but bed was a little uncomfortable, but no other issues
Stayed 1 night in Sep 2025

6/10 Okay

Helen

Business traveler
Disliked: Staff & service

Ok

One night stay. Bathroom clean. Room ok. Host reasonably friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

K.

Disliked: Cleanliness
Good breakfast, need a lounge area to eat a pizza brought back to the hotel as there was no seating in the our room
Stayed 4 nights in Sep 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Sophie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sophie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great price near the centre of Cheltenham. V comfy beds and nice pillows and duvet. Good breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Portland Guesthouse

Lovely place to stay in Cheltenham. The room was full of character and very comfortable. The staff were very helpful and accommodating and it included a good breakfast. I would recommend this hotel. We stayed in a superior room. Shower was nice and hot. Parking reasonable in nearby bay.
Stayed 1 night in Aug 2025

10/10 Excellent

Danny

Stayed 2 nights in Aug 2025

10/10 Excellent

Neil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jackie

Lovely place room clean and comfortable excellent breakfast
Stayed 1 night in Jun 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Eleanor

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very nice, breakfast was delicious! Easy walk to a lot of restaurants, pubs, M & S. Public parking across the street, laundry 3 blocks away.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely guesthouse. Convenient location as a base for exploring the Cotswolds
Stayed 2 nights in Jun 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value
Stayed 1 night in Jun 2025

10/10 Excellent

Wayne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing place
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great guest house with so friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

sally

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely stay here again.

A beautiful property, tastefully decorated. Bedroom was lovely and very clean. Generous breakfast and lovely friendly hosts. Situated next to a beautiful park.
Stayed 1 night in Apr 2025