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Xcacel Dreams Jungle Suites & Spa

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Xcacel Dreams Jungle Suites & Spa

Beach nearby, white sand, beach shuttle, beach yoga
Outdoor pool, sun loungers
Garden view
Garden view
Standard Room, 1 King Bed | 6 bedrooms, premium bedding, down comforters, individually decorated

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Spa
    Spa
  • Pool
    Pool

Explore the area

Map
Sak Nicte MZ10 Lote 10, Tulum, QROO, 77774
  • Jungle Place
    5 min walk
  • Xcacel Beach
    8 min walk
  • Xcacel-Xcacelito Sanctuary
    6 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    280 min drive

Room options

View all photos for Standard Double Room, 2 Queen Beds

Garden view

Standard Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Terrace/patio

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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The price is $115
per night
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includes taxes & fees
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About this property

Xcacel Dreams Jungle Suites & Spa

3-star Tulum hotel with private balconies
Catch some rays at the nearby beach, pamper yourself at Xcacel Dreams Jungle Suites & Spa's full-service spa, or enjoy yoga.
Xcacel Dreams Jungle Suites & Spa offers 6 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and bathrobes. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. In-room massages and irons/ironing boards can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, and manicures and pedicures.
You'll be playing in the surf in no time with a ride on the hotel's beach shuttle (surcharge). At Xcacel Dreams Jungle Suites & Spa, pamper yourself with a treatment at the full-service spa and enjoy amenities like an outdoor pool.

A complimentary manager's reception is offered each day. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This Beaux Arts hotel also offers a rooftop terrace and a garden. Onsite self parking is complimentary.

Xcacel Dreams Jungle Suites & Spa is a smoke-free property.

A complimentary manager's reception is offered each day.
Xcacel Dreams Jungle Suites & Spa has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 11:30 AM for a fee: USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour pool access
  • Beach yoga
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's games
  • Highchair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2017
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Dryer
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer to the property via Shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 25 per person
  • Airport shuttle fee: USD 85 per vehicle (one-way)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards

We should mention

This property does not have elevators
24-hour pool access
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Xcacel Dreams Jungle Suites Hotel Chemuyil
Xcacel Dreams Jungle Suites Hotel
Xcacel Dreams Jungle Suites Chemuyil
Xcacel Dreams Jungle Suites
Xcacel Dreams Jungle Suites Spa
Xcacel Dreams Jungle Suites &
Xcacel Dreams Jungle Suites Spa
Xcacel Dreams Jungle Suites & Spa Hotel
Xcacel Dreams Jungle Suites & Spa Tulum
Xcacel Dreams Jungle Suites & Spa Hotel Tulum

Xcacel Dreams Jungle Suites & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 24 out of 30 reviews" "
Rating 8 - Good. 4 out of 30 reviews" "
Rating 6 - Okay. 1 out of 30 reviews" "
Rating 4 - Poor. 1 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gustavo

Traveled with group
Liked: Amenities, property conditions & facilities
It’s secluded and yet not far from a very charming little village with some amazing and humble people. The place is great for a quick getaway from it all. Super charming. Pablo is awesome as the desk clerk and waiter/bar tender.
Stayed 1 night in Mar 2024

10/10 Excellent

Yuriy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good. Seen scorpion and spider in our shower.
Stayed 1 night in Apr 2023

10/10 Excellent

Irma, Rio Rancho

Stayed 2 nights in Feb 2023

8/10 Good

Guillermo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice to be out of the busy areas and still close to the parks.
Stayed 2 nights in Feb 2023

10/10 Excellent

Susan

Stayed 1 night in Feb 2023

10/10 Excellent

Gianny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10, wonderful experience.
Stayed 1 night in Jan 2023

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We actually stayed at the nearby sister-property Magic Xcacel. Pablo "Mr. Everything" and his staff made us feel at home, and added a personal warmth that is often missing in hotels. The property was secluded and very peaceful, and provided us with everything we needed. I would highly recommend it!

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Perla

Stayed 1 night in Apr 2022

4/10 Poor

Christine

Disliked: Property conditions & facilities, room comfort
Double Booked and Turned Away
We arrived on the night of our reservation at 10:45pm. The guaranteed reservation confirmation stated we could check in until 11:30pm. Upon ringing the doorbell, the staff said they were full and would not be able to accommodate us. We showed them our confirmation, they got on the phone with the owner, and there was generally a lot of confusion about why they were double booked. After about 45 minutes sitting in the courtyard, the owner arranged for us to stay at a hotel around the corner for the night, free of charge, which we were thankful for, though it was not nearly the same quality as the hotel we’d expected. The next morning, we made a reservation elsewhere. We did not loose any money and we would have loved to stay at this beautiful hotel, but needless to say, the experience was very inconvenient. We weren’t able to get ahold of the staff ahead of time with their WhatsApp number (it would just ring and ring…), but do try to call ahead and verify your reservation before arriving! I’m sure if you do that, the stay will be lovely.
Stayed 5 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service - and welcome cocktail. No other guests there during the day
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Disliked: Amenities
Stayed 2 nights in Oct 2019

10/10 Excellent

Lisa&Mike, Castlegar, BC

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place! It was tastefully decorated, small, quiet, relaxing, well staffed, and had great food and amazing margaritas! We spent most of our time at the pool as everyone else there left for the day. It was like our own private hotel. We were well taken care of by the attentive staff, never wanting for anything. We would definately stay here again! I almost cried having to leave this place.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent food drinks and staff Very accomodating and such a great place to relax
Stayed 1 night in Dec 2018

8/10 Good

Lupita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un par de tramos en el camino a llegar aún son de terracería y en medio de la selva, pero si vas en tu propio vehículo es sencillo llegar, lugar super tranquilo, relajante, agradable, hay mosquitos como en toda la riviera en esta temporada, las camas están duras, pero el ambiente es tan agradable que logras descansar y como no hay televisión en las habiyno hay ruidos fuera de la naturaleza. El propietario muy atento, nos oriento de los cenotes cercanos y recomendó playas poco concurridas y muy bellas.
Stayed 1 night in Aug 2024

10/10 Excellent

Eva

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio de Pablo y el Chef son magnificas, además el día que hubo música en vivo para la cena hizo de la velada algo mágico. Muy recomendable el lugar por toda la experiencia.
Stayed 4 nights in Nov 2023

10/10 Excellent

Georgiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and very nice stay
We very much enjoyed our stay at Xcacel Dream Jungle Suites, it is very intimate with only a few rooms, relatively big pool and facilities. The rooms are spacious, clean and stylish, and have a private terrace in addition. The bed was also very nice. The pool area was chic and relaxing, Pablo and the rest of the staff were super friendly and helpful with anything we needed. It is an intimate setting and it didn’t feel like being in a hotel. Hearing the crickets at night and seeing colorful birds in the trees in the morning was a nice touch 😍. We would definitely stay here again, also consider renting the whole place with a group for some days, seems perfect for that.
Stayed 2 nights in Jan 2023

10/10 Excellent

JORGE, MONTERREY NL MEX

Traveled with partner
La calidad de sus instalaciones y servicio es excelente, el edén en medio de la selva. La propiedad esta como a 1 km de la carretera, es para manejar a 10 km/h . La alberca y todo el entorno esta bien diseñado y con buenos muebles en todo el lugar. La comida muy rica y suficiente. Espero regresar pronto al lugar. Son solo 6 habitaciones, asi que el servicio es privado.
Stayed 2 nights in Aug 2022

10/10 Excellent

Fabio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención y limpieza excelente. Jesús excelente anfitrión.
Stayed 1 night in Apr 2022

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Horacio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomiendo la estancia
La estancia fue increíble, el hotel ha cuidado toda la comodidad de quién se hospeda y hay una excelente armonía con la naturaleza. El servicio de Héctor (encargado del servicio) es sobresaliente, lo felicito y desempeña bien su encargo
Stayed 4 nights in Oct 2021

10/10 Excellent

Nestor

Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020