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Crowne Plaza Chengdu Wenjiang by IHG

4.0 star property

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Photo gallery for Crowne Plaza Chengdu Wenjiang by IHG

Interior
Point of interest
Point of interest
In-room safe, desk, laptop workspace, soundproofing
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Housekeeping
  • Breakfast available

Explore the area

Map
No. 619, North Phoenix Street, Wenjiang, Chengdu, Sichuan, 611130
  • Jinsha Site Museum
    ‪7 min drive‬
  • Du Fu Caotang
    ‪12 min drive‬
  • Jinli Street
    ‪15 min drive‬
  • Chengdu (CTU-Shuangliu Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, River View

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, River View

  • 427 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 Bedroom

  • River view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, soundproofing

Standard Room

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Club Lounge Access

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Club Lounge Access

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, soundproofing

Premium Room

  • 420 sq ft
  • River view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Club Lounge Access

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Twin Beds, Club Lounge Access

  • 420 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, River View

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Twin Beds, River View

  • 420 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Twin Beds

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, laptop workspace, soundproofing

Junior Suite, 1 King Bed (Additional Living Area)

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

In-room safe, desk, laptop workspace, soundproofing

Suite

  • 657 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

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About this property

Crowne Plaza Chengdu Wenjiang by IHG

4-star hotel in Pidu District
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Crowne Plaza Chengdu Wenjiang by IHG offers 458 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, 颐尊会. The spa is open daily.
In addition to a full-service spa, Crowne Plaza Chengdu Wenjiang by IHG features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 2300 square feet (214 square meters) include conference space. This business-friendly hotel also offers a fitness center, spa services, and gift shops/newsstands. Complimentary self parking is available on site.

Crowne Plaza Chengdu Wenjiang by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Cai Feng Lou - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 128 for adults and CNY 64 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cai Feng Lou

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping mall

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,300 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (67 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 01 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 300.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 for adults and CNY 64 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 11:00 AM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Chengdu Wenjiang Hotel
Crowne Plaza Wenjiang Hotel
Crowne Plaza Wenjiang
Crowne Plaza Chengdu Wenjiang
Crowne Plaza Chengdu Wenjiang by IHG Hotel
Crowne Plaza Chengdu Wenjiang an IHG Hotel
Crowne Plaza Chengdu Wenjiang by IHG Chengdu
Crowne Plaza Chengdu Wenjiang by IHG Hotel Chengdu

Crowne Plaza Chengdu Wenjiang by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 11 out of 20 reviews
Rating 8 - Good. 6 out of 20 reviews
Rating 6 - Okay. 0 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 2 out of 20 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities
Xiao fan provide a good service for us
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Staffs were great and friendly, highly recommended.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room. New and fresh facility at very reasonable price.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
location and the new design of the hotel were very nice
Stayed 3 nights in Jul 2019

10/10 Excellent

Teck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and new hotel, that’s very close to a new hot spring facilities. Great and friendly service from staff. It is further away from the airport and shopping belt in the city, but the distance is still manageable with taxi.
Stayed 1 night in Dec 2018

2/10 Terrible

Carlos

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
SCAM
I book Crown Plaza because of the location in the site, My trip was for business so location was the most importat. When I arrived to Chengdu I happened to look into my email and booking told me that it has been a mistake and that the address on the site was wrong. So the hotel was just 40 km away from the previous one. I had to woke up at 5 to make sure I would not miss my appointments plus I cheked out one night earlier. I am very dissapointed because I do not think it was a mistake, it was during a busy week so they just redirect some people to other hotel very far away. This is the first bad experience I have with Hotels.com.... of course I will never book in a crown plaza hotel

10/10 Excellent

HT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

HT

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

YUTAKA

Stayed 2 nights in Aug 2023

10/10 Excellent

Yingjie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Hei see

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2020

8/10 Good

Hei see

Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very nice hotel. Everything good
Stayed 2 nights in Apr 2019

8/10 Good

JEANNIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast is good with the combination of western and eastern choices. The subway is around 10-15 min walking distance, how I wish the hotel provides shuttle to the station. Overall it was a pleasant stay!
Stayed 3 nights in Oct 2018

8/10 Good

KeumCheol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
추천
시설 및 조식 전반적으로 만족합니다. 가격부분도 좋은 것 같고요. 주변 식당과 같은 시설이 부족하다는 단점이 있습니다.
Stayed 1 night in Jun 2018

8/10 Good

SHENG YI

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
房間冷氣不冷，櫃檯服務處理緩慢，附近生活机能差，其餘皆OK。
Stayed 1 night in Jul 2017

2/10 Terrible

Sheau-Wen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
отель находится в пригороде Чэнду
В отеле не жил, я забронировал и оплатил отель Crown Plaza Cheng ориентируясь на расположение указанное на карте на сайте Hotels.com . По факту он находится в 40 минутах езды на такси о этого места, расположения которое указано на сайте Hotels.com. Так как место расположения отеля для меня очень важно мне пришлось отказаться и уехать из этого отеля. Я понес существенные материальные и временные затраты. В отеле разобрались быстро и депозит вернули сразу, а вот Hotels уже неделю молчит и денег не возвращает