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Fairmont Chengdu

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairmont Chengdu

LCD TV
Indoor pool, open 6:30 AM to 10 AM, sun loungers
Reception
Premium bedding, down comforters, minibar, in-room safe
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Gym
    Gym

Explore the area

Map
269 Tianfu Avenue Middle Section, High-tech Zone, Chengdu, Sichuan, 610041
  • Century City International Exhibition Center
    13 min walk
  • New Century Global Center
    4 min drive
  • Jiufang Shopping Center
    5 min drive
  • Chengdu (CTU-Shuangliu Intl.)
    23 min drive

Room options

View all photos for Fairmont Gold 2 Queens Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Fairmont Gold 2 Queens Non Smoking

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Gold Grand King Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Fairmont Gold Grand King Non Smoking

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold King Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Fairmont Gold King Non Smoking

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Smoking

Premium bedding, down comforters, minibar, in-room safe

Deluxe King Smoking

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont 2 Queens Smoking

Premium bedding, down comforters, minibar, in-room safe

Fairmont 2 Queens Smoking

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont 2 Queens Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Fairmont 2 Queens Non Smoking

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Gold, Suite, 1 Double Bed

Premium bedding, down comforters, minibar, in-room safe

Fairmont Gold, Suite, 1 Double Bed

  • 603 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Fairmont King Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Fairmont King Non Smoking

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont King Smoking

Premium bedding, down comforters, minibar, in-room safe

Fairmont King Smoking

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite Smoking

Premium bedding, down comforters, minibar, in-room safe

One Bedroom Suite Smoking

  • 538 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe 2 Queens Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Deluxe 2 Queens Non Smoking

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe 2 Queens Smoking

Premium bedding, down comforters, minibar, in-room safe

Deluxe 2 Queens Smoking

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Deluxe King Non Smoking

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite Non Smoking

Premium bedding, down comforters, minibar, in-room safe

One Bedroom Suite Non Smoking

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Ritz-Carlton, Chengdu

Pool
Spa
Parking included
Free WiFi
4.8 out of 5, Exceptional, (259)
The price is $118
per night
$137 total
includes taxes & fees
Dec 8 - Dec 9
The Ritz-Carlton, Chengdu

About this property

Fairmont Chengdu

4.5-star Chengdu hotel, connected to a shopping center in Wuhou
Along with 3 restaurants, this hotel has an indoor pool and a health club. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite. Housekeeping is available on request.
Fairmont Chengdu offers 336 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with digital channels. Bathrooms include bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 spa tubs are on site along with an indoor pool. Other recreational amenities include a health club and a sauna.
Fairmont Chengdu features 2 spa tubs, an indoor pool, a health club, and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center, 11 meeting rooms, and limo/town car service. Event facilities measuring 7858 square feet (730 square meters) include a conference center. This Art Deco hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides a train station pick-up service and a train station drop-off service. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Fairmont Chengdu has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Chang Yi - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Cube - Onsite coffee shop. Guests can enjoy drinks at the bar. Open daily.
Spectrum - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.
Miku - This bistro specializes in Japanese cuisine and serves dinner only. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site (CNY 120 per day)
  • RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 208 for adults and CNY 104 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Chang Yi
  • Cube
  • Miku
  • Spectrum

Things to do

  • 2 spa tubs
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Computer station
  • Conference center (7,858 square feet of space)

Outdoors

  • Garden
  • In a provincial park
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (33 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 44 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 208 for adults and CNY 104 for children
  • Extended parking fee: CNY 120 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events are allowed on site
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:30 AM to 10 AM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Fairmont Chengdu Hotel
Fairmont Chengdu Hotel
Fairmont Chengdu Chengdu
Fairmont Chengdu Hotel Chengdu

Fairmont Chengdu Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 25 out of 30 reviews" "
Rating 8 - Good. 3 out of 30 reviews" "
Rating 6 - Okay. 1 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Wei

Stayed 3 nights in Apr 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time to stay in this hotel, and it met or exceeded my expectation on every count. The service representatives at checkin we’re extremely good! First class experience
Stayed 1 night in Nov 2019

10/10 Excellent

Ellen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall very nice and clean, spacious room, modern facilities. the staff are very friendly, reception was fast and smooth, i lost my small jewelry, two three staff helped and found it. they treat my little one like their own kids, take care of him and he loves the panda toy. room was always clean, whrnever u come back, u r back to a clean room. overall amazing experience.
Stayed 3 nights in Sep 2019

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best customer service
By far the best hotel we have been to and the staff are so friendly and willing to help. Aight in customer service has gone above and beyond to help us. I haven’t found any faults with anything so far (maybe wifi a little slow to do this review but aside from that nothing.) Would highly recommend.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, 10 min walk to from Metro line #1, in new hi-tech district of chengdu, 15 min from downtown by metro. Get corner room if you can, much more spacious, equipped with two good size end-of-bed benches, if put together side by side and with the in-home sofa form a nice bed for toddlers. The breakfast was not great, but okay. The main Chinese restaurant on the 4rd floor is a better choice.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, great amenities. Close to subway and easy to commute
Stayed 1 night in Jul 2019

10/10 Excellent

Karen, VA, USA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the nicest hotel we stayed during our 3 weeks trip in China. The facility is great. Service is great. Breakfast is great. Everything is top standard. The staff even shipped some of our luggage out for us at a later date. Overall we had a great time.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is outstanding - super clean and beautiful modern deco. Its not one of those tourists choices. It’s in the financial district with abundance of quality western as well as Chinese food choices. It’s located a stone through away from a metro stop which will take you to all the key attractions. We got upgraded to the luxury suite when we check in. Very friendly and super helpful staffs. Has gym and swimming pool which is plus for family on school holidays.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic everywhere, in particular at the lounge.
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveler

The hotel is lovely, the rooms are spacious. It's a shame the road around the hotel is a big construction site at the moment, although I couldn't hear any construction noise in the room.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern hotel. Location in front of main busy road so a bit difficult to cross over.
Stayed 3 nights in Sep 2018

10/10 Excellent

Hanze , Irvine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel experience
excellent service and very comfort experience. check in and check out were fast and informative. VIP lounge was extraordinary. every single staff in the building were so benign and friendly. very customer oriented hotel. highly recommended. maybe their manager Phil is really good at this. I wonder where he did his MBA at lol
Stayed 4 nights in Jan 2018

10/10 Excellent

Hanze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and accomodation
Fantastic experience, > 5 star service, much better than NYC and Beijing equivalent level hotel
Stayed 4 nights in Jan 2018

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Notch Hotel in Chengdu Tech District
We were extremely pleased by our family (4 people) stay in Chengdu. The staff was very friendly and helpful, the rooms were amazing, huge and extremely well equipped and with great views, the included breakfast buffet was one of the best and largest I have ever seen. All this for what seemed a reasonable price. The hotel is only 4 years old and still in good shape and if they keep maintaining it well, it should remain your top choice in the area. We wished we could have stayed longer.
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
It's a surprise when I got the greeting of Happy Canada Day. It became a home away from home to me.
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experiences
very friendly staffs. excellent services. clean rooms with up to date technology
Stayed 1 night in Jun 2017

2/10 Terrible

Zhang, 東京

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
最低のホテルです。フロントはとても良くないです。もう使いたくないです。
Stayed 2 nights in Nov 2019

10/10 Excellent

TOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Qi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
第一次入住费尔蒙，很好，性价比很好
Stayed 1 night in Apr 2019

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 4 nights in Mar 2019