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Presidential Suite Red Level

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Presidential Suite Red Level (2+1)

Bed Count 2 King Beds Maximum Occupancy 3 Max

Grand Presidential Suite Red Level

Bed Count 2 King Beds Maximum Occupancy 3 Max

Master Suite Red Level

Bed Count 1 King Bed Maximum Occupancy 3 Max

Red Level Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Premium Room with Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

Gran Melia Chengdu features a full-service spa, 3 spa tubs, an indoor pool, and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and 16 meeting rooms. This luxury hotel also offers a fitness center, a complimentary children's club, and multilingual staff. Complimentary secured self parking is available on site. A total renovation of this property was completed in September 2020.

Gran Melia Chengdu has designated areas for smoking.

  • Picnic area
  • Children's games
  • Number of indoor pools - 1
  • Children's toys
  • Number of hot tubs - 3
  • Art gallery on site
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Full-service spa
  • 24-hour front desk
  • Spa treatment room(s)
  • Porter/bellhop
  • Secured parking
  • Year Built - 2020
  • Free self parking
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Number of coffee shops/cafes - 1
  • Children's club (free)
  • Food and water bowls
  • Safe-deposit box at front desk
  • Number of meeting rooms - 16
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • 24-hour business center
  • Concierge services
  • Designated smoking areas
  • Banquet hall
  • Total number of rooms - 265
  • Number of floors - 5
  • Number of buildings/towers - 7
  • Lifeguard on site
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Playground on site
  • Free cribs/infant beds

Room Amenities

Gran Melia Chengdu offers 265 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 72-inch plasma televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Free newspaper
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Espresso maker
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • Cable TV service
  • Free WiFi
  • Free wired internet
  • Down comforter
  • Individually furnished
  • Individually decorated
  • Pillow menu
  • Plasma TV
  • TV size: 72
  • TV size measurement: inch
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Heating
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 3
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Laptop-friendly workspace
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Reusable coffee/tea filters
  • Child-size bathrobes
  • Restaurant dining guide
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bed sheets (on request)

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Vista Cafe 湖畔全日餐厅 - This poolside restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Rong Palace 蓉阁中餐厅 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Gran Via 西班牙餐厅 - This restaurant specializes in Spanish cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Flora Chengdu 盛然大堂吧 - Onsite café. Open daily.

El Patio 庭院酒廊 - Onsite bar. Reservations are required. Open daily.

24-hour room service is available.

Spa Services

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Hot tub in spa
  • Minimum age to access spa is 18
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Nearby Activities

3 spa tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Hiking/biking trails nearby
  • Health or beauty spa nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately CNY 158 for adults and CNY 109 for children
  • Pet fee: CNY 200 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, mobile payments, and cash

Mobile payment options include: Alipay

Safety features at this property include a security system and window guards

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, and Alipay. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. The property is professionally cleaned.

Mobile payments

Service animals are allowed

Alipay

Service animals are exempt from fees/restrictions

UnionPay

Guest accommodation is not sealed after cleaning

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Pets cannot be left unattended

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property uses a professional cleaning service

Property is cleaned with disinfectant

Contactless check-out is not available

Pets allowed in specific rooms only

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Food service has been amended for enhanced safety

Property follows sanitization practices of Safe Travels (WTTC - Global)

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are not in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Credit card and matching ID required at check-in

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of CNY 200 per pet, per night
  • Dogs and cats only
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Pool access available from 6:00 AM to 10:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

The property is professionally cleaned.

Hotel Names

  • Gran Melia Chengdu Hotel
  • Gran Melia Chengdu Chengdu
  • Gran Melia Chengdu Hotel Chengdu

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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