Gran Melia Chengdu features a full-service spa, 3 spa tubs, an indoor pool, and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
This 5-star property offers access to a 24-hour business center and 16 meeting rooms. This luxury hotel also offers a fitness center, a complimentary children's club, and multilingual staff. Complimentary secured self parking is available on site. A total renovation of this property was completed in September 2020.
Gran Melia Chengdu has designated areas for smoking.
Gran Melia Chengdu offers 265 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 72-inch plasma televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Free self parking
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Vista Cafe 湖畔全日餐厅 - This poolside restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Rong Palace 蓉阁中餐厅 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Gran Via 西班牙餐厅 - This restaurant specializes in Spanish cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Flora Chengdu 盛然大堂吧 - Onsite café. Open daily.
El Patio 庭院酒廊 - Onsite bar. Reservations are required. Open daily.
24-hour room service is available.
The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.
The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 spa tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 2:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
Safety features at this property include a security system and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, and Alipay. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. The property is professionally cleaned.
Mobile payments
Service animals are allowed
Alipay
Service animals are exempt from fees/restrictions
UnionPay
Guest accommodation is not sealed after cleaning
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property uses a professional cleaning service
Property is cleaned with disinfectant
Contactless check-out is not available
Pets allowed in specific rooms only
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Food service has been amended for enhanced safety
Property follows sanitization practices of Safe Travels (WTTC - Global)
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are not in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Credit card and matching ID required at check-in
Pool access available from 6:00 AM to 10:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
The property is professionally cleaned.
For the benefit of our customers, we have provided a rating based on our rating system.