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Grand Hyatt Chengdu

4.5 star property

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Photo gallery for Grand Hyatt Chengdu

8 restaurants, breakfast, lunch, dinner served; international cuisine
Property preview
Indoor pool
8 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
$129
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
No. 8 South Chunxi Road, Jinjiang District, Chengdu, Sichuan, 610021
  • Place, Chengdu IFS
    ‪8 min walk‬
  • Place, Tianfu Square
    ‪9 min walk‬
  • Place, Taikoo Li Shopping Center
    ‪10 min walk‬
  • Airport, Chengdu (CTU-Shuangliu Intl.)
    ‪18 min drive‬

Room options

View all photos for Grand Deluxe Suite King

In-room safe, desk, blackout drapes, soundproofing

Grand Deluxe Suite King

  • 861 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed with Club Access

In-room safe, desk, blackout drapes, soundproofing

1 King Bed with Club Access

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds with Club Access

In-room safe, desk, blackout drapes, soundproofing

2 Twin Beds with Club Access

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Atrium View)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed (Atrium View)

  • 624 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Suite Twin

49-inch LED TV with satellite channels, TV, DVD player

Grand Deluxe Suite Twin

  • 861 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Grand Executive Suite

In-room safe, desk, blackout drapes, soundproofing

Grand Executive Suite

  • 1249 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

2 Twin Beds

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite King

In-room safe, desk, blackout drapes, soundproofing

Grand Suite King

8.0 out of 10
Very good
(1 review)
  • 775 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (City View)

In-room safe, desk, blackout drapes, soundproofing

Classic Room, 1 King Bed (City View)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds (City View)

In-room safe, desk, blackout drapes, soundproofing

Classic Room, 2 Twin Beds (City View)

8.0 out of 10
Very good
(3 reviews)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Lobby lounge
JW Marriott Hotel Chengdu
  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.6 out of 5, Wonderful, 201 reviews
JW Marriott Hotel Chengdu

About this property

Grand Hyatt Chengdu

4.5-star Chengdu hotel, connected to a shopping center in Chengdu City Centre
Along with 8 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and 2 coffee shops/cafes.
Grand Hyatt Chengdu offers 370 accommodations with iPod docking stations and DVD players. A pillow menu is available. 49-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

This Chengdu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include massages.
In addition to a full-service spa, Grand Hyatt Chengdu features an indoor pool and a hot tub. Dining is available at one of the hotel's 8 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wired and wireless Internet access.

This 4.5-star property offers access to a business center, 10 meeting rooms, and limo/town car service. Event facilities measuring 32292 square feet (3000 square meters) include a conference center. This luxury hotel also offers a children's pool, a 24-hour fitness center, and a sauna. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Grand Hyatt Chengdu has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Grand Cafe - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Number 8 - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
BBQ - This restaurant serves dinner only.
Steak House - This restaurant serves dinner only.
Xi·Mi - Onsite cocktail bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 208 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 8 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • BBQ
  • Grand Cafe
  • Number 8
  • Steak House
  • Xi·Mi

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Golf
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • DVD player
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center
  • Conference center (32,292 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 49-inch LED TV with cable/satellite channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Mini-fridge
  • Paper towels
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 208 per person
  • Airport shuttle fee: CNY 530 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: CNY 530 (one-way)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Grand Hyatt Chengdu Hotel
Grand Hyatt Chengdu
Grand Hyatt Chengdu Hotel
Grand Hyatt Chengdu Chengdu
Grand Hyatt Chengdu Hotel Chengdu

Grand Hyatt Chengdu Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 87 out of 119 reviews
Rating 8 - Good. 22 out of 119 reviews
Rating 6 - Okay. 7 out of 119 reviews
Rating 4 - Poor. 2 out of 119 reviews
Rating 2 - Terrible. 1 out of 119 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Stayed 1 night in Sep 2025

10/10 Excellent

BEE YEN

Stayed 4 nights in Jul 2025

10/10 Excellent

Lee, Redwood City

Stayed 4 nights in Aug 2025

4/10 Poor

Tiam Chai

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Breakfast restaurant staff (Joe) was visibly frustrated at work, scolded her staff and threw food item (pack of frozen stuff) on the table in presence of customers. Yogurt drinks were expired as well (we checked and were fortunate to avoid drinking).
Stayed 6 nights in Jul 2025

6/10 Okay

Nannan

Liked: Cleanliness, staff & service
The location is great, but the room seems very small compared the same size room we had in Shanghai
Stayed 1 night in Jul 2025

6/10 Okay

Michaela

Traveled with family
Liked: Cleanliness, property conditions & facilities
Got connecting rooms as requested. Hotel is nice, staff is trying, however some aspects were not great (wrong direction given, medical support for food poisoning was lacklustre.
Stayed 1 night in Jun 2025

10/10 Excellent

Antonio Pak Tat

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice n beautiful hotel and the location is great for shopping too
Stayed 1 night in Jun 2025

10/10 Excellent

Chi Cheong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cl
Stayed 1 night in Apr 2025

10/10 Excellent

Jiayi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Jianhua

Stayed 3 nights in Mar 2025

8/10 Good

Janet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and location excellent. Walkable to many places and there are numerous dining options. Staff is very friendly and helpful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
The room is spacious and clean. Staff very friendly. Location is excellent.
Stayed 1 night in Feb 2025

10/10 Excellent

Can, West Hollywood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed an extra night so Expedia is asking me twice to leave a review so please see my previous review that says this is a fantastic fantastic place in the middle of everything with beautiful rooms and facilities and just enjoyed a visit for a good price.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coming from california, we needed a place to stay that was close to the center of town and all the activities and shops and food stalls just to experience the life of the city. I do not speak in Chinese but my companion did which was really really important because even at this great great five star hotel not everyone is necessarily trained for International travelers by speaking english. However everyone did their best, fantastic job to make sure our stay was wonderful and I would happily stay in this fantastic five-star hotel again especially considering the price in comparison to hotels in California.
Stayed 4 nights in Nov 2024

10/10 Excellent

James Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Hyatt is next a large shopping area, is very convenient to transportation, is well maintained, has a very friendly staff, and we enjoyed the breakfast buffet.
Stayed 20 nights in Oct 2024

10/10 Excellent

William

Stayed 3 nights in Jun 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Chunxi Road and the metro, lots of shopping and food options. The club access is also very convenient with great food options. The staff for both check in and in the restaurant are all very friendly and helpful. My room even had a view of the IFS panda 🐼 can’t fault this hotel, will definitely stay again.
Stayed 5 nights in May 2024

10/10 Excellent

Joey

Stayed 1 night in May 2024

10/10 Excellent

Grace

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient, close to everything. Staff very helpful and friendly, will definitely come back
Stayed 5 nights in Apr 2024

10/10 Excellent

Dan

Liked: Cleanliness, property conditions & facilities, room comfort

Fantastic

I'm so glad I chose to stay at this hotel. Excellent on every single aspect and I honestly can't really think of anything negative. Room is very clean and cosy and has a great view of the main road and IFS. Staffs are super friendly, professional and responsive. Breakfast and the lounge happy hour awesome!!! If I ever come to Chengdu again (I definitely will it's such a great city!), I will for sure stay at Grant Hyatt Chengdu again!
Stayed 3 nights in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Chengdu. This hotel totally sold me on Hyatt and I cannot justify staying at Marriott properties anymore. Marriott has taken their eye off customer service and it shows. Grand Hyatt offers luxury hotel experience and simply the best breakfast buffet experience in China.
Stayed 4 nights in Jan 2024

10/10 Excellent

Tania

Stayed 2 nights in Dec 2023

10/10 Excellent

Wai k

Stayed 4 nights in Oct 2023