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Grand Hyatt Chengdu

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hyatt Chengdu

Exterior
Indoor pool
Exterior
Minibar, in-room safe, desk, blackout drapes
8 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Gym
    Gym

Explore the area

Map
No. 8 South Chunxi Road, Jinjiang District, Chengdu, Sichuan, 610021
  • Chengdu IFS
    8 min walk
  • Taikoo Li Shopping Center
    11 min walk
  • Tianfu Square
    12 min walk
  • Chengdu (CTU-Shuangliu Intl.)
    27 min drive

Room options

View all photos for Grand Deluxe Suite King

Minibar, in-room safe, desk, blackout drapes

Grand Deluxe Suite King

  • 861 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed with Club Access

Minibar, in-room safe, desk, blackout drapes

1 King Bed with Club Access

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds with Club Access

Minibar, in-room safe, desk, blackout drapes

2 Twin Beds with Club Access

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Deluxe Suite Twin

49-inch LED TV with satellite channels, TV, DVD player

Grand Deluxe Suite Twin

  • 861 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for 1 King Bed

Minibar, in-room safe, desk, blackout drapes

1 King Bed

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite King

Minibar, in-room safe, desk, blackout drapes

Grand Suite King

  • 775 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Atrium View)

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed (Atrium View)

  • 624 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Executive Suite

Minibar, in-room safe, desk, blackout drapes

Grand Executive Suite

  • 1249 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

2 Twin Beds

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Executive Suite

Minibar, in-room safe, desk, blackout drapes

Grand Executive Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Suite King

Minibar, in-room safe, desk, blackout drapes

Grand Suite King

  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 King Bed

Minibar, in-room safe, desk, blackout drapes

1 King Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Connecting Suite (Twin+Grand Suite King)

Minibar, in-room safe, desk, blackout drapes

Family Connecting Suite (Twin+Grand Suite King)

  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for 1 King Bed with Club Access

Minibar, in-room safe, desk, blackout drapes

1 King Bed with Club Access

  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Twin Beds with Club Access

Minibar, in-room safe, desk, blackout drapes

2 Twin Beds with Club Access

  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Suite Twin

Minibar, in-room safe, desk, blackout drapes

Grand Suite Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for 1 King Bed Atrium View with Club Access

Minibar, in-room safe, desk, blackout drapes

1 King Bed Atrium View with Club Access

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Connecting Room (King+Twin)

Minibar, in-room safe, desk, blackout drapes

Family Connecting Room (King+Twin)

  • Sleeps 3
  • 2 Twin Beds and 1 Queen Bed

View all photos for Grand Hyatt Suite (Double Bed)

Minibar, in-room safe, desk, blackout drapes

Grand Hyatt Suite (Double Bed)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Egyptian Deity Wonderful Childlike Deluxe Suite

Minibar, in-room safe, desk, blackout drapes

Egyptian Deity Wonderful Childlike Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

The Ritz-Carlton, Chengdu

Pool
Spa
Parking included
Free WiFi
4.8 out of 5, Exceptional, (259)
The price is $118
per night
$137 total
includes taxes & fees
Dec 8 - Dec 9
The Ritz-Carlton, Chengdu

About this property

Grand Hyatt Chengdu

4.5-star Chengdu hotel, connected to a shopping center in Chengdu City Centre
Along with 8 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and 2 coffee shops/cafes.
Grand Hyatt Chengdu offers 370 accommodations with iPod docking stations and DVD players. A pillow menu is available. 49-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

This Chengdu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include minibars and safes. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include massages.
In addition to a full-service spa, Grand Hyatt Chengdu features an indoor pool and a spa tub. Dining is available at one of the hotel's 8 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wired and wireless Internet access.

This 4.5-star property offers access to a business center, 10 meeting rooms, and limo/town car service. Event facilities measuring 32292 square feet (3000 square meters) include a conference center. This luxury hotel also offers a children's pool, a 24-hour fitness center, and a sauna. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Grand Hyatt Chengdu has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Grand Cafe - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Number 8 - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
BBQ - This restaurant serves dinner only.
Steak House - This restaurant serves dinner only.
Xi·Mi - Onsite cocktail bar.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 208 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 8 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • BBQ
  • Grand Cafe
  • Number 8
  • Steak House
  • Xi·Mi

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Golf
  • Indoor pool
  • Library
  • Sauna
  • Shopping mall
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • DVD player
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center
  • Conference center (32,292 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 49-inch LED TV with cable/satellite channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 300.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 208 per person
  • Airport shuttle fee: CNY 530 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: CNY 530 (one-way)
  • Rollaway bed fee: CNY 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Hyatt Chengdu Hotel
Grand Hyatt Chengdu
Grand Hyatt Chengdu Hotel
Grand Hyatt Chengdu Chengdu
Grand Hyatt Chengdu Hotel Chengdu

Grand Hyatt Chengdu Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 60 out of 83 reviews" "
Rating 8 - Good. 18 out of 83 reviews" "
Rating 6 - Okay. 3 out of 83 reviews" "
Rating 4 - Poor. 1 out of 83 reviews" "
Rating 2 - Terrible. 1 out of 83 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

William

Stayed 3 nights in Jun 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Chunxi Road and the metro, lots of shopping and food options. The club access is also very convenient with great food options. The staff for both check in and in the restaurant are all very friendly and helpful. My room even had a view of the IFS panda 🐼 can’t fault this hotel, will definitely stay again.
Stayed 5 nights in May 2024

10/10 Excellent

Joey

Stayed 1 night in May 2024

10/10 Excellent

Grace

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient, close to everything. Staff very helpful and friendly, will definitely come back
Stayed 5 nights in Apr 2024

10/10 Excellent

Dan

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic
I'm so glad I chose to stay at this hotel. Excellent on every single aspect and I honestly can't really think of anything negative. Room is very clean and cosy and has a great view of the main road and IFS. Staffs are super friendly, professional and responsive. Breakfast and the lounge happy hour awesome!!! If I ever come to Chengdu again (I definitely will it's such a great city!), I will for sure stay at Grant Hyatt Chengdu again!
Stayed 3 nights in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Chengdu. This hotel totally sold me on Hyatt and I cannot justify staying at Marriott properties anymore. Marriott has taken their eye off customer service and it shows. Grand Hyatt offers luxury hotel experience and simply the best breakfast buffet experience in China.
Stayed 4 nights in Jan 2024

10/10 Excellent

Tania

Stayed 2 nights in Dec 2023

10/10 Excellent

Wai k

Stayed 4 nights in Oct 2023

10/10 Excellent

Richard David

Liked: Cleanliness, staff & service, property conditions & facilities
Good environment , good location , hotel is very clean and nice
Stayed 1 night in Jun 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a very convenient location, lots of shopping malls and restaurants around. Staff friendly and helpful. The manager prepared a cake for my wife on her birthday, it was kinda suprised and sweet. The room overall was good, just some spots are not very well maintained while the public area is nice and clean.
Stayed 4 nights in Dec 2021

8/10 Good

Suk yan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyatt solves avoidable issue caused by Hotels.com
I booked club room for two persons with two twin beds and with breakfast included for 2 persons. Apparently Hotels.com sent Grand Hyatt confirmation for only one breakfast included. I showed the hotel staff the receipt from Hotels.com which said “breakfast included” but without the exact wording from the original room description. I find this to be a significant issue on Hotels.com - ie, the receipts which are issued do not show the same level of detail of what you are buying on the website. In the end, the Hyatt staff agreed to provide two breakfasts but not after much discussion. This hassle could be avoided if hotels.com issued more detailed receipts of what its customers are paying for.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Wayne, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a very convenient location. Staff are very friendly. Will stay again if go back to Chengdu
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Jun 2019

8/10 Good

Joe, shanghai,

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in walking distance to many restaurants and shopping. There were things I wasn’t comfortable seeing. Even though there were controls on how you got to rooms. Strange women would jump on elevator at night with out room key. No one at hotel to control this.
Stayed 2 nights in Jan 2019

10/10 Excellent

Eunhye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
It’s a good place to stay. Very convenient . Easy to everything
Stayed 4 nights in Oct 2018

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel, worthy of a Grand Hyatt!
Superb hotel all around. Great location. Next to several pedestrian shopping streets. Close to subway stop. Super friendly staff. Wonderful buffet for breakfast. For guests with Executive Lounge access, the evening cocktail can be a great dinner substitute, making it a great value. Will highly recommend!
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, comfortable room and excellent service
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convinece location, nice city view. Friendly service
Stayed 1 night in Sep 2018