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Holiday Inn Express Chengdu West Gate, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Chengdu West Gate, an IHG Hotel

Exterior
Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, soundproofing
Exterior
Bar (on property)
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Room service
    Room service

Explore the area

Map
Xin Xi Men 2nd Building #88 1st North, 1st Ring Rd, Chengdu, Sichuan, 61003
  • Wide and Narrow Street
    3 min drive
  • Chengdu Museum
    4 min drive
  • Southwest Jiaotong University
    5 min drive
  • Chengdu (CTU-Shuangliu Intl.)
    36 min drive

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, soundproofing

Standard Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space) | Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

XISHU GARDEN INN

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.9 out of 5, Exceptional, (39)
The price is $59
per night
$68 total
includes taxes & fees
Dec 8 - Dec 9
XISHU GARDEN INN

About this property

Holiday Inn Express Chengdu West Gate, an IHG Hotel

3-star hotel in Jinniu
This smoke-free hotel features a restaurant, a business center, and laundry facilities. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-in, and tour/ticket assistance.
Holiday Inn Express Chengdu West Gate, an IHG Hotel offers 181 air-conditioned accommodations with minibars and safes. Televisions come with premium cable channels and pay movies. Bathrooms include showers, slippers, and hair dryers.

This Chengdu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and laundry facilities. Complimentary self parking is available on site.

Holiday Inn Express Chengdu West Gate, an IHG Hotel is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
Holiday Inn Express Chengdu West Gate, an IHG Hotel has a restaurant on site.
Room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 16

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Holiday Inn Express Chengdu West Gate
Holiday Inn Express Gate
Holiday Inn Express Gate Hotel Chengdu West
Holiday Inn Express Chengdu West Gate Hotel
Holiday Inn Express Gate Hotel
Inn Express Chengdu West Gate
Holiday Inn Express Chengdu West Gate
Holiday Inn Express Chengdu West Gate, an IHG Hotel Hotel
Holiday Inn Express Chengdu West Gate, an IHG Hotel Chengdu

Holiday Inn Express Chengdu West Gate, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 17 out of 47 reviews" "
Rating 8 - Good. 21 out of 47 reviews" "
Rating 6 - Okay. 4 out of 47 reviews" "
Rating 4 - Poor. 5 out of 47 reviews" "
Rating 2 - Terrible. 0 out of 47 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Baobao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice . Room is clean. Highly recommended.
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveler

Stayed 5 nights in Dec 2018

8/10 Good

Kenny, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is not ideal
Hotel ambience is fine. Staff is friendly. But smokers would have to be considerate on hotel toilets.
Stayed 3 nights in Jul 2018

8/10 Good

bihua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Poh

Liked: Cleanliness, staff & service
price not worth of it. Not type of Holiday Inn branding and will effect me the image of holiday inn.
Stayed 1 night in Nov 2017

6/10 Okay

MADELINE E GIST

Liked: Cleanliness, room comfort
The facilities are decent, however, there is a big part of the hotel that is going under construction and out room was right next door to it. The hallways smelt like a very strong paint smell and there was construction dust on the floors in front of our room. The room was large and clean, but the air conditioning doesn't budge and we woke up sweating. No one speaks any English so it was difficult to tell them that our toilet had clogged, but they sent someone up and they sent for a maintenance man. Don't forget to ask for your 200 RMB deposit back because they will not remind you at checkout. Wifi is decent.

4/10 Poor

Gene

Liked: Cleanliness, room comfort
Disliked: Staff & service
Served Its Purpose
The room was very spacious. For China, the bed was extremely comfortable. It was not incredibly hard like most beds in China. The breakfast was mediocre at best. The location, for me, was not convenient at all. No access to subway. The staff was friendly but English was poor or non-existent. For an American hotel chain, I expected better English. I did my best to use my little Chinese, but overall communication was difficult. Additionally, the hotel had no resources. For example, I asked for a map of the city or local area. They didn't have one, which is very poor for a hotel. The hotel was great for comfort and price, but offered nothing more.

8/10 Good

meghlen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
value for money
Good stay. Had some limitations.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay in Cheng Du
The stay was good. There was very strong smell on third floor which was cafe area. I select to pay at the hotel. But the currency exchange rate was not very nice to me. Next time I will chose pay at Hotels.com.

10/10 Excellent

Peter, Washington, D.C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay at the price
great stay and great price. Next few months be prepared for some construction as light sleepers should be careful

8/10 Good

BecomingaTexan

Liked: Cleanliness, staff & service, room comfort
Awesome
The hotel was relatively new. I like the simple design. It generally meets the western standard but some details can be improved. The beds in standard room are on the small size. My family really enjoyed the buffet style breakfast during our stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good Chengdu hotel
Very nice hotel with friendly and helpful front desk staff.

4/10 Poor

LUIS R, Mexico

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Really bad option
The hotel is nothing like expected. Not at all holiday inn express type. Since you arrive you get the feeling you made a mistake. The price charged was very high for the area, you could book something similar for less than half, without holiday inn brand of course. Even the internet service was bad, necessary for a business hotel. I would never stay here again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but not in a great location
The hotel is new, modern, and clean, but the location isn't especially good - it's noisy and not close to the subway. Buses are close and there's lots of shopping nearby, it just takes quite a while to get to the engaging parts of Chengdu. Breakfast was provided but was rather bland.

10/10 Excellent

FV, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, helpful staff
The hotel is well designed, comfortable and clean. The breakfast buffet is impressive and included in the room Rate. The staff are very helpful especially if one does not speak mandarin. The hotel is well located and within easy reach to the city sites though a bit tricky to find if you use taxi's.It is best to carry the hotel card with you. The taxi fare to the airport is about 75 rmb.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and good value
Very comfortable beds and nice rooms, very clean and new. Comparable to more costly hotels. Extremely helpful staff. Breakfast quite poor, though looks nice. Low quality. Terrible location and hard to find. Make sure you have hotel name and FULL address in MANDARIN / CHINESE characters on a card to give to taxi driver. They will not find this hotel with English address, as I spent hours trying to find it first time. There are 8 other Holiday Inns in Chengdu, so giving the hotel name only is a waste of time.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
perfect for a couple days rest in chengdu
staff were lovely, hotel was clean, and breakfast choices were varied. I would stay here again.

8/10 Good

cph, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel
Nice staff, a warm welcome. The hotel is not fancy, but the staff made up for it and it is clean and quiet. The location is OK, you are reliant on the cheap and plentiful taxis for getting anywhere and some drivers seem to need a bit of persuasion to take the job. I would stay there again.

8/10 Good

CHUN CHEN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

6/10 Okay

WING HA

Traveled with group
Stayed 1 night in Dec 2023

10/10 Excellent

maohua

Stayed 2 nights in Nov 2023

10/10 Excellent

YI HONG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
チェックイン、チェックアウトが秒速で良い。
Stayed 3 nights in Mar 2019

8/10 Good

Minoru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋は広く、快適
部屋は広く、快適でした。ただし、部屋に冷蔵庫はありませんでした。 朝食は大体よいのですが、スタートが6：30なので、朝が早いときは食事できません。また、ビュッフェスタイルですが、肉類は、1種類しかありませんでした。 朝食にフルーツはありますが、ヨーグルトはありませんでした。 階段は、物が置いてなくて、ちゃんと使用できました。
Stayed 2 nights in Jun 2017