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JW Marriott Hotel Chengdu

5.0 star property

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Photo gallery for JW Marriott Hotel Chengdu

Property entrance
Lobby
Reception
48-inch LCD TV with satellite channels, Smart TV
48-inch LCD TV with satellite channels, Smart TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • Parking available
  • Parking included

Explore the area

Map
No. 19 Dongyu Street, Jinjiang District, Chengdu, Sichuan, 610020
  • Taikoo Li Shopping Center
    ‪16 min walk‬
  • Chengdu IFS
    ‪17 min walk‬
  • Tianfu Square
    ‪2 min drive‬
  • Chengdu (CTU-Shuangliu Intl.)
    ‪29 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Smoking

Egyptian cotton sheets, premium bedding, down comforters

Executive Room, 1 King Bed, Smoking

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Double Beds

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living room | 48-inch LCD TV with satellite channels, Smart TV

Executive Suite, 1 King Bed

  • 883 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Smoking

Egyptian cotton sheets, premium bedding, down comforters

Executive Room, 2 Double Beds, Smoking

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Studio, 1 King Bed

Executive Studio, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters

Executive Studio, 1 King Bed

  • 667 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Double Beds

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed (Grand Deluxe)

Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed (Grand Deluxe)

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

View from room

The Ritz-Carlton, Chengdu

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, (288)
The price is $113
per night
$132 total
includes taxes & fees
Mar 14 - Mar 15
The Ritz-Carlton, Chengdu

About this property

JW Marriott Hotel Chengdu

5-star hotel in Chengdu City Centre
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
JW Marriott Hotel Chengdu offers 345 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 48-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
In addition to a full-service spa, JW Marriott Hotel Chengdu features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 8 meeting rooms. Event facilities measuring 19375 square feet (1800 square meters) include a conference center. This Art Deco hotel also offers a hot tub, a sauna, and a rooftop terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

JW Marriott Hotel Chengdu is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 10:30 AM.
Man Ho - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
Table - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Lounge - This lobby lounge serves light fare only. Open daily.
Chengdu Baking Company - This coffee shop specializes in international cuisine and serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 128 to 148 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Chengdu Baking Company
  • Man Ho
  • Table
  • The Lounge

Things to do

  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping mall
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Business center
  • Computer station
  • Conference center (19,375 square feet of space)

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 19 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 380.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 to 148 per person
  • Rollaway bed fee: CNY 380.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

JW Marriott Chengdu
Jw Marriott Chengdu Chengdu
JW Marriott Hotel Chengdu Hotel
JW Marriott Hotel Chengdu Chengdu
JW Marriott Hotel Chengdu Hotel Chengdu

JW Marriott Hotel Chengdu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 121 out of 167 reviews
Rating 8 - Good. 29 out of 167 reviews
Rating 6 - Okay. 8 out of 167 reviews
Rating 4 - Poor. 4 out of 167 reviews
Rating 2 - Terrible. 5 out of 167 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce, Rancho Cordova

Very professional and nice hotel
Stayed 4 nights in Nov 2024

8/10 Good

Wei Heng Malcolm

Stayed 7 nights in Jun 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best properties I have stay in so far to date. Thank you JW Marriott and staff members for making this an amazing trip!
Stayed 5 nights in Aug 2024

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Hanping

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options could be better. The strong smell of the durian on our floor. The room is nice and clean up to the JW standard.
Stayed 1 night in Jun 2024

10/10 Excellent

Jian-Gang, Pittsburgh

Stayed 1 night in Jun 2024

10/10 Excellent

S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Friendly and helpful staff made the stay enjoyable
Stayed 7 nights in May 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It will be better if at least a few staffs in reception and restaurant can speak English since there are non-Chinese guests in the hotel.
Stayed 5 nights in May 2024

10/10 Excellent

Tao

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Central location, close to shopping and dining center, very clean, nice staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Cascade

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is best managed, with friendly staff who are customer centric. Achieving this consistency is rare across their difference service departments from front desk, to house keeping to dinning. Kudos to everyone!
Stayed 5 nights in May 2024

4/10 Poor

Rui

Stayed 2 nights in Feb 2024

10/10 Excellent

Bin

Stayed 2 nights in Feb 2024

10/10 Excellent

Yong

Stayed 3 nights in Jan 2024

10/10 Excellent

Ricky, Lantana

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This hotel is very elegant, excellent location. Many places are within walking distance.
Stayed 4 nights in Nov 2023

10/10 Excellent

Jinna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2023

8/10 Good

Yiping

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is at city center and in walking distance to most of the tourrist spots.
Stayed 3 nights in Sep 2023

10/10 Excellent

Yunjian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend the suite. The view is stunning, especially from the bathtub. Also remember to ask for a smoke free room.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elevator is not very convenient
I am rather happy with my stay in the JW Marriott here, however, the only thing bothers me is the elevator system they have. You'll have to use two elevators to go up or go down.
Stayed 3 nights in Sep 2021

2/10 Terrible

DM

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but don't expect good service
The hotel is beautiful and very luxurious. Spacious bedrooms with comfortable beds. Executive lounge complimentary drinks are time limited to 7 to 9pm in the evening (which is not advertised clearly on here or the website). Restaurant closes early with only room service available. Room service menu is only in Chinese with limited options. Sauna and steam room closed during my visit which wasn't explained at check-in. Management ignored emails of concerns. Nice hotel but very poor service. I would recommend Hyatt or Hilton instead.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Stayed 4 nights in Dec 2019

10/10 Excellent

Yan Ping

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Room is very spacious and the bathroom is amazing. Breakfast is good and the selection is very wide, so even if I had to stay for 5 nights, I still won't feel like just eating the same few dishes again. Excellent location, 5min walk to Tianfu Square and 10min walk to Chunxi Shopping Area. Room is very clean and having a conference there is a very good choice, with good service and all.
Very big bathroom
Hotel breakfast, not possible to eat everything in a day!
Spacious room
Sunrise from room
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient to city center and helpful staff
Stayed 3 nights in Oct 2019