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Kempinski Hotel Chengdu

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kempinski Hotel Chengdu

Bar (on property)
Exterior
Food court
Executive Room | Premium bedding, down comforters, Select Comfort beds, minibar
Terrace/patio

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Spa
  • Gym
  • Housekeeping

Explore the area

Map
Ren Min Nan Road 42, Chengdu, Sichuan, 610041
  • Sichuan University
    4 min drive
  • Tianfu Square
    6 min drive
  • People's Park
    6 min drive
  • Chengdu (CTU-Shuangliu Intl.)
    17 min drive

Room options

View all photos for Executive Room

Executive Room | Premium bedding, down comforters, Select Comfort beds, minibar

Executive Room

  • 365 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Room

  • 365 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, down comforters, Select Comfort beds, minibar

Executive Suite

  • 731 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, down comforters, Select Comfort beds, minibar

Superior Room

  • 365 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Suite

  • 947 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Room

  • 365 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room

Executive Room | Premium bedding, down comforters, Select Comfort beds, minibar

Executive Room

  • 365 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room (Standard Room King)

  • 322 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Premium bedding, down comforters, Select Comfort beds, minibar

Family Suite

  • 667 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, Select Comfort beds, minibar

Superior Room

  • 365 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Premium bedding, down comforters, Select Comfort beds, minibar

Classic Double Room

  • 365 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, Select Comfort beds, minibar

Junior Suite

  • 710 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Shangri-La Chengdu

Pool
Hot Tub
Spa
Kids pool
4.6 out of 5, Wonderful, (179)
The price is $112
per night
$131 total
includes taxes & fees
Dec 12 - Dec 13
Shangri-La Chengdu

About this property

Kempinski Hotel Chengdu

5-star Chengdu hotel, connected to a shopping center in Wuhou
This hotel features 3 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a nightclub, a fitness center, and a bar/lounge.
Kempinski Hotel Chengdu offers 471 air-conditioned accommodations with minibars and safes. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Chengdu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Jivana Spa. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 12 years old are not allowed in the spa without adult supervision.
In addition to a full-service spa, Kempinski Hotel Chengdu features an indoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. This luxury hotel also offers a children's pool, a nightclub, and spa services. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Onsite self parking is complimentary.

Kempinski Hotel Chengdu has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Seasons Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Harmony Chinese - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
DR Restaurant & Bar - This theme restaurant specializes in German cuisine and serves dinner only. Open daily.
Kempi Deli - This delicatessen specializes in German cuisine. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 118 for adults and CNY 78 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • DR Restaurant & Bar
  • Harmony Chinese
  • Kempi Deli
  • Seasons Restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Nightclub
  • Piano
  • Shopping
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa tub
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 8 to March 23:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on Lunar New Year:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 360

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 118.00 for adults and CNY 78 for children
  • Airport shuttle fee: CNY 200 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 200 (one-way), (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 12 years old are not allowed in the spa without adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chengdu Hotel Kempinski
Chengdu Kempinski
Chengdu Kempinski Hotel
Hotel Kempinski Chengdu
Kempinski Chengdu
Kempinski Chengdu Hotel
Kempinski Hotel Chengdu
Kempinski Hotel Chengdu Hotel
Kempinski Hotel Chengdu Chengdu
Kempinski Hotel Chengdu Hotel Chengdu

Kempinski Hotel Chengdu Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 50 out of 118 reviews" "
Rating 8 - Good. 45 out of 118 reviews" "
Rating 6 - Okay. 15 out of 118 reviews" "
Rating 4 - Poor. 4 out of 118 reviews" "
Rating 2 - Terrible. 4 out of 118 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Wing Fai

Stayed 3 nights in Mar 2024

10/10 Excellent

Rares-Mihai

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2024

10/10 Excellent

Wen, Vancouver

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, room was a little small. Overall its a great place to stay!
Stayed 1 night in Dec 2019

8/10 Good

John

Business traveler
Liked: Staff & service
Nice hotel but needs renovation - looking a bit tried
Stayed 1 night in Sep 2019

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and comfort
The Kempinski was a wonderful hotel with large clean rooms, great location close to the Metro and excellent service. It also has a large pool area and gymnasium and a delicious buffet breakfast for all nationalities.
Stayed 13 nights in May 2019

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Chengdu
A good stay helpful staff . Good hotel although rooms slightly dark
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
nice hotel with full facilities.
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

6/10 Okay

Qihong

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel, poor service!
Good location, the hotel was updated and nice. the only thing was the service. staff at front desk was OK, but once out of the front desk, staff is not very helpful. Door people won't even offer a help to grab a cab!!! the reason was "I am the only one here and can't leave to grab a taxi for you". What a joke! never had this kind of experience/service in hotels at this scale.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

4/10 Poor

Poh

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel too old
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service!
Their service was great! They helped English-speakers with all their concerns!
Stayed 2 nights in May 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dispointed, dirty room/bad food/awful service
This is a hotel with smoking rooms (most floors are smoking floor). There is no such info on hotel.com website. We got the hotel after mid night, the check-in was very slow. Then when we got to the room, we found that it is a smoking room. We had to go down to line up again for a none smoking room. It was after 2am after we finally got into the room. I was very tired and wanted to make a tea and found out that they forgot to provide tea bags and instant coffee. The room carpet is very dirty and has not been steam cleaned for a long time. Dust on the furniture surface. I sunk in when I sat on the sofa. We booked with breakfast. The food was awful. I never had such bad western food before. And the Chinese food is also below average. There is a counter to take order to cook noodle/wonton/dumpling for customers. Two male staffs work there both have very bad attitude, very rude and forgot about the order. The local area has no shopping, no ok restaurant. We booked the hotel because we thought it will have the standard of Kempinski. But it is only a 3 star hotel.

6/10 Okay

Jingjing

Liked: Cleanliness

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Overnight stay while transiting through China
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near shopping area
This was a nice hotel to stay in. The room was comfy and the price was good. A couple of the employees spoke some English, but it was better than other places that I stayed at.
Stayed 1 night in Sep 2017

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great hotel one of the best I've stayed in China
Stayed 1 night in Jun 2017

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service around
We will start going to Chengdu on a regular basis. After our stay this will be our home in Chengdu. One of the best hotels we have stayed in
Stayed 3 nights in Jun 2017

10/10 Excellent

ROBERT CV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five star location. Great Staff. Comfortable bed.
Great Breakfast. Cordial staff. Very good location

8/10 Good

Leanne, Sydney, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Good location to the pandas
Good hotel in a good location for going to see the pandas - only 30 minutes by car. Loved that the room has a Phillips docking station to charge your phone. The shower is fabulous with all the different jet sprays. Only negative is that the staff makes quite a lot of noise in the corridors when cleaning and chat loudly to each other very early in the mornings.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible environment. Horrible service. Bad room condition.