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Mercure Chengdu Chunxi

4.0 star property

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Photo gallery for Mercure Chengdu Chunxi

Exterior
Lobby lounge
Reception
Restaurant
Down comforters, pillowtop beds, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

Map
3rd North Shuawa Rd, Jinjiang District, Chengdu, Sichuan, 610020
  • Chengdu IFS
    ‪11 min walk‬
  • Taikoo Li Shopping Center
    ‪14 min walk‬
  • Tianfu Square
    ‪14 min walk‬
  • Chengdu (CTU-Shuangliu Intl.)
    ‪27 min drive‬

Room options

View all photos for Privilege, Room, 2 Twin Beds

Privilege, Room, 2 Twin Beds | Down comforters, pillowtop beds, minibar, in-room safe

Privilege, Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Down comforters, pillowtop beds, minibar, in-room safe

Superior Room, 1 King Bed

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Down comforters, pillowtop beds, minibar, in-room safe

Superior Room, 2 Twin Beds

  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Down comforters, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 387 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

Down comforters, pillowtop beds, minibar, in-room safe

Privilege, Room, 1 King Bed

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hilton Garden Inn Chengdu Chunxi Road Center

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (27)
The price is $63
per night
$74 total
includes taxes & fees
Mar 17 - Mar 18
Hilton Garden Inn Chengdu Chunxi Road Center

About this property

Mercure Chengdu Chunxi

4-star Chengdu hotel, connected to a shopping center in Chengdu City Centre
This hotel features a 24-hour health club, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and concierge services are onsite.
Mercure Chengdu Chunxi offers 374 accommodations with minibars and safes. Pillowtop beds feature down comforters. 49-inch plasma televisions come with digital channels and pay movies. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Chengdu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour health club.
The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 3 meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour health club, multilingual staff, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Mercure Chengdu Chunxi has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 68 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour health club

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 30 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch plasma TV with digital channels
  • Pay movies

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 68 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Mercure Chengdu Chunxi Hotel
Mercure Chunxi Hotel
Mercure Chunxi
Mercure Chengdu Chunxi Hotel
Mercure Chengdu Chunxi Chengdu
Mercure Chengdu Chunxi Hotel Chengdu

Mercure Chengdu Chunxi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 36 out of 53 reviews
Rating 8 - Good. 10 out of 53 reviews
Rating 6 - Okay. 6 out of 53 reviews
Rating 4 - Poor. 1 out of 53 reviews
Rating 2 - Terrible. 0 out of 53 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Franky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean and very big. Nice hotel. I will choose it next time.
Stayed 1 night in May 2020

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Disappointing stay
Mercure Chunxi was quite disappointing. It is quite a distance from the train station and there isn't much around the area (seems to be near the office buildings). The air condition is centrally controlled and the air ventilation isn't the best. When we called for help, the technician was quite rude and told us off. Quite a disappointment coming from Accor Group.
Stayed 4 nights in Dec 2019

8/10 Good

RIHAO

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good location and OK hotel
Check-in is a very unpleasant experience. Arrived at the hotel around 2am, shocked to be told their computer can not find my booking, it took them almost 50 minutes to check us in. With modern decoration, the hotel room could be liked by the young generation. The hotel bed is comfortable. The bathroom Has japanese style automatic cleaning toilet. Sofa couch is damp, fortunately not bed. The towel is kind of wet. Location is good, in the heart of Chengdu.
Stayed 1 night in Dec 2019

10/10 Excellent

Tommy, Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and very good price would recommend
Stayed 5 nights in Nov 2019

10/10 Excellent

JACQUELINE, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very new hotel & facilities
Great and New hotel and hotel facilities at Chunxi Shopping area. Affordable price for Mercure standards.
Stayed 2 nights in Nov 2019

10/10 Excellent

frequent, Australia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel provides value for money, being centrally located amongst commercial areas and food venues, good customer relation (Manager Amber Gu went out of her way to make our stay comfortable), great value breakfast, free self service laundry facilities / particularly helpful for travellers who may have been on the road for a while. Only complaint - no air condition when in Autumn - making the room too hot to have a peaceful sleep
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Modern hotel with good service. Breakfast good. No restaurant in hotel for lunch or dinner. Not so good for us foreigners
Stayed 3 nights in Sep 2019

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure hitel
The hotel was comfortable and clean. Good services. But it is too far from town. Have to take a taxi to go any where. Cannot walk to any shop or restaurant
Stayed 2 nights in Aug 2019

8/10 Good

Jerder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and clean. good location
Stayed 3 nights in Aug 2019

10/10 Excellent

Qianqian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Very nice and comfortable hotel to stay. Near city center with a lot of food and entertainment available.
Stayed 6 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Logging into the WiFi required a mainland Chinese phone and ID number...which is massively inconvenient for non-mainland visitors. The staff gave us attitude when we asked for help about it too. The room design wasn’t so great either; the toilet, sink and shower were separate, and the doors to the toilet and shower rooms were semi-transparent. This design makes things difficult for guests who are staying in the same room but don’t want to see each other naked.
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Poor check in. Not King size beds. Bugs in room. Very bare minimum. Nice 2 star.
Stayed 1 night in Jun 2019

10/10 Excellent

MEI LIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly service
We had a nice stay at the Mercure Chunxi. The location is great and service is good. Special thank you to Jasmine of the front desk for her great hospitality and excellent service. She gave good suggestions and always service with a smile!
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 4 nights in May 2019

8/10 Good

Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'm very pleased with this hotel. I like the style of the hotel room. Large French Windows, good view. Breakfast is also very rich. The hotel is very well located for the main shopping and also for dining.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were very nice and helpful and nice and helpful
Stayed 1 night in May 2019

10/10 Excellent

tatt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel at reasonable rates.
Good comfortable hotel. Near pedestrian street which food and activity is plenty. Breakfast is sufficient but not lavish. Good occupancy so book early.
Stayed 4 nights in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Ok for winter and summer
No air conditioning even though the temperature was 28 degrees and there was only a single window for ventaliation
Stayed 4 nights in Mar 2019

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
If only they switched on the room ventilation
My only peeve is that for a 4 star hotel, the hotel does not have (ie not switched on) any in room ventilation (eg air conditioning or fan). While this was “cool” at night (28 degrees), it meant that the window had to be kept opened and noise from the main road kept me awake. As the hotel overlooks a park, the local residents will make sure you are up by 6am. It is also very frustrating that I had various excuses why the air condition was not available. The only reason why I did give a 3 is because after all the shenanigans about why / when the air conditioning will be switched on they did offer and fan and I could rest well at night. Room is quite large and good. Staff is very friendly with a free laundromat and a great location but all these can’t help that I didn’t get a good night’s rest
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs at front desk are super nice. The automatic delivery robot was super cute.
Stayed 2 nights in Mar 2019

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019