*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, The Ritz-Carlton, Chengdu features an indoor pool and a sauna. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.
This 5-star property offers access to a business center, meeting rooms, and limo/town car service. Event facilities measuring 18464 square feet (1716 square meters) include a conference center. This luxury hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.
The Ritz-Carlton, Chengdu is a smoke-free property.
- Number of indoor pools - 1
- Rooftop garden
- Elevator
- Fitness facilities
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Business center
- Porter/bellhop
- Vegan menu options available
- Vegetarian menu options available
- Free self parking
- Dry cleaning/laundry service
- Limo or town car service available
- No single-use plastic straws
- Biodegradable/compostable straws
- Water-efficient showers only
- Conference space size (meters) - 1716
- Terrace
- Luggage storage
- ATM/banking
- Concierge services
- Conference center
- Total number of rooms - 350
- Number of floors - 41
- Coffee/tea in common areas
- Number of bars/lounges - 1
- Full-service spa
- Internet access in public areas - high speed
- Conference space
- Spa treatment room(s)
- Meeting rooms
- Tours/ticket assistance
- Electric car charging station
- Steam room
- Free WiFi
- Sauna
- Free wired internet
- Smoke-free property
- Number of coffee shops/cafes - 1
- Safe-deposit box at front desk
- Breakfast available (surcharge)
- Number of restaurants - 5
- Conference space size (feet) - 18464
- Banquet hall
- Laundry facilities
- Vegetarian breakfast available
- 24-hour fitness facilities
- Garage
- Wedding services
- Garden
- Multilingual staff
- Off-street parking
- Free newspapers in lobby
Family Friendly Amenities
- Number of indoor pools - 1
- Free WiFi
- Soundproofed rooms
- Laundry facilities
- Free cribs/infant beds
Room Amenities
The Ritz-Carlton, Chengdu offers 350 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Chengdu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Air conditioning
- Cable/satellite TV service
- Alarm clock
- Free newspaper
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Designer toiletries
- Desk
- Premium bedding
- Soundproofed rooms
- Turndown service
- Free bottled water
- Premium TV channels
- Access via exterior corridors
- Blackout drapes/curtains
- Slippers
- Separate bathtub and shower
- Digital TV service
- Free WiFi
- Free wired internet
- Down comforter
- Pillowtop mattress
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Connecting/adjoining rooms available
- Hydromassage showerhead
- Free cribs/infant beds
- Separate bedroom
- LED TV
- Rollaway/extra beds (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bedrooms - 1
- Number of bathrooms - 1
- Number of beds 2
- Housekeeping on request
- Window screens
- LED light bulbs
- Recycling
- Child-size bathrobes
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Lowered locks/deadbolt
- Height-adjustable showerhead
- Grab bar - near toilet
- Lever door handles
- Toothbrush and toothpaste available
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Li Xuan - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner.
FLAIR - This bar specializes in Asian cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
SPICES - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Lobby Lounge - This café serves light fare only. Happy hour is offered. Open daily.
Dining Room - This fine-dining restaurant specializes in Mediterranean cuisine. Open select days.
24-hour room service is available.
Spa Services
The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
- Number of treatment rooms 10
- Couples treatment rooms
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Sauna in spa
- Hot tub in spa
- Steam room in spa
- Reflexology
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Handrails in stairways
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
Recreational amenities at the hotel include an indoor pool, a sauna, a 24-hour fitness center, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Free bicycles on site
- Fitness classes on site
- Yoga classes/instruction on site
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately CNY 253 to 253 for adults, and CNY 0 to 253 for children
- Rollaway bed fee: CNY 350.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at midnight
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay, and WeChat Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Credit card pre-authorization
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Staffed front desk
WeChat Pay
LGBTQ friendly
Mobile payments
Service animals are allowed
Alipay
Service animals are exempt from fees/restrictions
UnionPay
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are not in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Parking height restrictions apply
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CNY 350.0 per night.
- Free cribs (infant beds)!
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
Pool access available from 6:00 AM to 11:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Chengdu Ritz-carlton
- Ritz-carlton Chengdu
- Ritz-carlton Hotel Chengdu
- Ritz-Carlton Chengdu Hotel
- The Ritz carlton Chengdu
- The Ritz Carlton, Chengdu
- The Ritz-Carlton, Chengdu Hotel
- The Ritz-Carlton, Chengdu Chengdu
- The Ritz-Carlton, Chengdu Hotel Chengdu
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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